Nothing is more frustrating for a Fortnite player than not being able to log into their account to jump into a match.
If you’ve been hitting the dreaded “Unable to sign in to your account for PlayStation network” error message when trying to launch the game, you’re not alone.
This issue can prevent access to your skins, Battle Pass progress, and more.
Thankfully, there are often simple steps you can take to resolve authentication problems with the PlayStation Network.
In this guide, we’ll cover some of the most common solutions to the “Unable to sign in to your account for PlayStation network” error in Fortnite.
How To Fix “Unable To Sign In To Your Account For PlayStation Network” In Fortnite
This error “Unable to sign in to your account for PlayStation network” in Fortnite can be fixed by checking the PlayStation network status, restarting your console and router, Updating Your Game, System Software, and WiFi Drivers, resetting network settings, and changing DNS settings.
1. Check PlayStation Network Status
- Open a web browser on your device and open the PlayStation status page.
- Check for any ongoing outages or service issues reported on the PlayStation Network.
2. Restart Your Console And Router
- Turn off your PS4/PS5 completely by holding the power button.
- Unplug your router from the power source.
- Wait 30 seconds then plug the router back in.
- Turn your console back on.
3. Update Your Game, System Software, And WiFi Drivers
Update Your Game
- Launch Fortnite.
- Press the Options button on your controller to open the menu.
- Select “Update Game”.
- If an update is available, select “Update” to download and install it.
- Once complete, restart the game.
Update Your System Software
- From your PS4/PS5 home screen, go to Settings.
- Select “System Software”.
- Choose “System Software Update”.
- If an update is available, select “Update Now” to download and install it.
- Once finished, your system will automatically restart.
Update Your WiFi Drivers
- Go to Settings > Devices > Wi-Fi.
- Select your current WiFi network.
- Choose “View Information”.
- Select “Check for Update”.
- If a driver update is available, select “Update” to download and install.
- Once complete, your connection should benefit from the latest stability/performance fixes.
4. Reset Network Settings
- Go to Settings > Network.
- Select “Set Up Internet Connection”.
- Choose “Custom” and select “Reset Network Settings”.
- Follow the on-screen prompts to set up your connection again.
5. Change DNS
- Go to Settings > Network > Set Up Internet Connection > Custom.
- Select “DNS Settings”.
- Enter new DNS servers like 220.127.116.11 for Google or 18.104.22.168 for Cloudflare.
- Save changes.
6. Unlink And Relink Accounts
- Go to Settings > Users and Accounts > Linked Accounts.
- Select “Epic Games” and choose “Unlink”.
- Launch Fortnite and relink your Epic and PSN accounts.