How To Fix Ubisoft Service Is Currently Unavailable

Are you a passionate gamer eager to dive into the latest Ubisoft titles, only to be met with the frustrating message “A Ubisoft service is currently unavailable”?

The full error message says-“Service is unavailable” and “A Ubisoft Server is unavailable”.

Don’t let technical hiccups derail your gaming experience.

In this comprehensive guide, we’ll explore practical and effective solutions to troubleshoot and resolve the “Ubisoft service is currently unavailable” error.

How To Fix Ubisoft Service Is Currently Unavailable?

To fix the “A Ubisoft service is currently unavailable” error, you can check the server status, update the Ubisoft connect PC, and rename hosts file. Moreover, you may also reset network settings, and synchronize system time.

1. Check Ubisoft Server Status

Ubisoft server status

Before proceeding with troubleshooting on your end, it’s important to verify if the issue is related to Ubisoft’s servers.

You can check the Ubisoft server status by clicking here.

2. Close And Update The Ubisoft Connect PC

The “Service is unavailable” and “A Ubisoft Server is unavailable” error messages occur if you are trying to start an outdated version of the Ubisoft Connect PC. Therefore, you need to close and update the Ubisoft Connect PC.

To Close Ubisoft Connect:

  1. Right-click the Ubisoft icon in your system tray (next to the clock) and select “Quit.”
  2. Alternatively, right-click the Ubisoft Connect shortcut on your desktop or Start menu and choose “Exit.”

To Update Ubisoft Connect:

  1. Go to the official Ubisoft website at
  2. Navigate to the “My Games & Account” section.
  3. Log into your account using your credentials.
  4. Look for the option to download the latest version of Ubisoft Connect.
  5. Once the installer has been downloaded, run it and follow the prompts to install the updated version.

3. Rename Hosts File

The hosts file is a system file that maps domain names to IP addresses. In some cases, this file may contain incorrect or outdated information that can cause connectivity issues. Follow these steps to rename the hosts file:

  1. Open File Explorer and navigate to the following directory: %WinDir%\System32\Drivers\Etc
  2. Locate the “hosts” file and right-click on it.
  3. Select “Rename” and change the file name to “hosts.old” (without quotes).
  4. Press Enter to save the new file name.
  5. Restart your computer and attempt to access Ubisoft services again.

4. Reset Network Settings

Resetting your network settings can help resolve connectivity issues that may be preventing you from accessing Ubisoft services. Follow these steps to reset your network settings:

  1. Click on the Start menu and select “Settings.”
  2. Click on “Network & Internet.”
  3. Scroll down to the bottom of the page and click on “Network reset.
  4. Click on “Reset now” and confirm the action.
  5. Restart your computer and attempt to access Ubisoft services again.

5. Synchronize System Time

Sometimes, discrepancies between local and Ubisoft servers’ time can result in errors when logging into accounts or accessing services. Follow these steps to sync your PC’s time:

  1. Right-click on the clock located at the bottom right corner of your screen.
  2. Select “Adjust date/time.”
  3. Turn off the toggle switch next to “Set time automatically.”
  4. Click on “Sync now” under “Internet time.”
  5. Wait for Windows to retrieve the correct time from an Internet source.
  6. Once completed, turn the toggle switch back on to set the time automatically.

6. Disable Offline Mode

If you have enabled offline mode in the Ubisoft launcher, it may prevent you from accessing online services. Follow these steps to disable offline mode:

  1. Launch the Ubisoft launcher and click on the gear icon in the top-right corner to access the settings menu.
  2. In the General tab, locate the “Always start Uplay in offline mode” option and uncheck the box next to it.
  3. Click on “Save” to apply the changes.
  4. Restart the Ubisoft launcher and attempt to log in again.

7. Contact Ubisoft Support

Ubisoft customer support for issue of Service unavailable

If none of the above solutions work, reach out to Ubisoft support through their official channels.

They will provide personalized assistance tailored to your situation.