Are you having trouble with Ubisoft+ on your Xbox? Sometimes things don’t work right, and it can be really frustrating.
You can use the Ubisoft+ subscription to play multiple games on your Xbox with your family and friends. However many players have reported recently that their Ubisoft+ is not working on Xbox.
But don’t worry! we have got some solutions to help you fix Ubisoft Plus not working on Xbox.
How To Fix Ubisoft Plus Not Working On Xbox?
To fix Ubisoft Plus not working on Xbox, you can check the server status of Ubisoft and Xbox, restart the console, and check your subscription. Additionally, you can unlink and relink your Ubisoft account to Xbox to fix the issue.
1. Check Ubisoft Service Status
Before diving into more complex troubleshooting, check if Ubisoft’s services are operational. Service outages can prevent access to Ubisoft+. Visit the official Ubisoft Support Twitter account or the Ubisoft service status website for real-time updates.
2. Verify Xbox Live Status
Similarly, Xbox Live outages can affect your ability to use Ubisoft+. Check the Xbox Live Status page for any alerts or service outages that might be impacting your experience.
3. Restart Your Xbox Console
A simple restart can often resolve temporary glitches and fix the problem with your Ubisoft Plus on Xbox.
- Press and hold the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
- Unplug the power cable and wait for a minute.
- Plug the power cable back in and turn the console on by pressing the Xbox button again.
4. Check Your Ubisoft Subscription
Ensure your Ubisoft+ subscription is active and properly linked to your Xbox account. You can verify this by logging into your Ubisoft account on a web browser and checking the subscription status.
5. Unlink And Relink Ubisoft Account
If there’s an issue with the link between your Ubisoft and Xbox accounts, unlinking and relinking them might help:
- Go to the Ubisoft account management page and log in.
- Navigate to the “Account Information” section.
- Find the linked Xbox account and unlink it.
- On your Xbox, relaunch a Ubisoft game or the Ubisoft Connect app and follow the prompts to relink your account.
6. Clear Xbox Cache
Clearing the cache on your Xbox can also resolve the Ubisoft Plus not working problem, so make sure to clear your Xbox cache.
- Turn off your Xbox.
- Unplug the power cable to ensure the cache is cleared.
- Wait for about two minutes, then plug the power cable back in and restart the Xbox.
7. Update Your Xbox And Games
Ensure your Xbox firmware and your Ubisoft games are up to date as outdated firmware could be the issue.
- Press the Xbox button to open the guide.
- Go to “System” and select “Settings.”
- Under “System,” select “Updates & downloads.”
- Apply any available updates to your console and games.
8. Uninstall And Reinstall Ubisoft Connect App
If the Ubisoft Connect app is the problem, reinstalling it can help:
- Navigate to “My games & apps” on your Xbox dashboard.
- Select “Apps” and find the Ubisoft Connect app.
- Press the menu button on your controller and select “Uninstall.”
- Go to the Xbox Store, search for Ubisoft Connect, and install it again.
9. Contact Ubisoft Support
If none of these solutions works, consider reaching out to Ubisoft Support for further assistance.
Remember that technical issues can vary, and if a problem persists, it might be due to a more complex issue that requires professional support.