Are you an avid event-goer who relies on Ticketek Marketplace for accessing tickets to your favorite shows, concerts, or sports events?
Finding yourself frustrated due to Ticketek Marketplace not working can be a significant inconvenience, especially when you’re eager to secure tickets to an upcoming event.
In this blog post, we’ll delve into the common issues users encounter with Ticketek Marketplace, explore the potential reasons behind its malfunction, and provide a comprehensive guide on troubleshooting and resolving these issues.
How To Fix Ticketek Marketplace Not Working?
To address the issue of Ticketek Marketplace not working, you can check for service outages, update VPN settings, and change DNS. Moreover, you may also clear the browser cache, and disable browser extensions.
Below is a detailed explanation of all the above-mentioned fixes:
1. Check For Service Outages In Ticketek Marketplace
There could be some reported issues with the Ticketek Marketplace server. The server could be down or under maintenance.
You can check the server status of Ticketek Marketplace by clicking here.
2. Update VPN Settings
If you are using a VPN, try adjusting the settings or temporarily disabling the VPN to see if it resolves the issue. Sometimes, VPN configurations can affect website accessibility.
You can disable the VPN by accessing your device’s system settings, navigating to the VPN section, and toggling the VPN switch to the off position.
3. Change DNS Settings
Changing their DNS settings has helped them overcome marketplace issues. To change DNS settings, follow these steps:
- Navigate to the network settings on your device. This can typically be found in the system settings or control panel.
- Choose the network connection for which you want to change the DNS settings. This could be your Wi-Fi connection or Ethernet connection.
- Look for an option to edit the DNS settings for the selected network connection. This may be labelled as “DNS settings” or “Edit DNS.”
- Input the preferred and alternate DNS server addresses provided by your DNS service provider or the DNS service of your choice.
- After entering the DNS addresses, save the changes to apply the new DNS settings to the selected network connection.
4. Clear Browser Cache And Cookies
Clearing your browser’s cache and cookies can help resolve issues related to website functionality. This can be done through the settings or privacy section of your web browser.
To clear browser cache and cookies, follow these specific steps for each browser:
For Google Chrome:
- Open Google Chrome and click on the three-dot menu icon in the top right corner.
- Select “More tools” and then click on “Clear browsing data” from the expanded menu.
- In the Clear browsing data window, select “Cookies and other site data” and “Cached images and files.”
- Choose the time range for which you want to clear the data and click “Clear data.”
For Microsoft Edge:
- Open Microsoft Edge and click on the three-dot menu icon in the top right corner.
- Select “Settings” and then click on “Privacy, search, and services” from the left-hand menu.
- Under “Clear browsing data,” click on “Choose what to clear.”
- Select “Cookies and other site data” and “Cached images and files,” then click “Clear now.”
For Safari:
- Open Safari and click on “Safari” in the top menu bar.
- Select “Preferences” and then click on the “Privacy” tab.
- Click on “Manage Website Data,” select “Remove All,” and confirm the action.
5. Disable Browser Extensions
Some browser extensions or add-ons may interfere with the functionality of Ticketek Marketplace. Temporarily disable browser extensions and try accessing the platform again.
To disable browser extensions, follow these specific steps:
For Chrome:
- Open Google Chrome and click on the three-dot menu icon in the top right corner.
- Select “More tools” and then click on “Extensions” from the expanded menu.
- You will see a list of installed extensions. Toggle off the switch next to each extension to disable it.
For Microsoft Edge:
- Open Microsoft Edge and click on the three-dot menu icon in the top right corner.
- Select “Extensions” from the menu.
- You will see a list of installed extensions. Toggle off the switch next to each extension to disable it.
For Safari:
- Open Safari and click on “Safari” in the top menu bar.
- Select “Preferences” and then click on the “Extensions” tab.
- Uncheck the box next to each extension to disable it.
6. Contact Ticketek Support
If the issue persists, consider reaching out to Ticketek’s customer support for assistance.
Provide specific details about the issue you are experiencing to help expedite the troubleshooting process.