How To Fix Steam Create Account Captcha Not Working

Are you struggling with the frustration of the Steam create account captcha not working?

You’re not alone. Many users have encountered this issue while attempting to set up a new Steam account.

The error message reads as “Your response to the CAPTCHA appears to be invalid. Please re-verify that you’re not a robot below.”

In this blog, we will delve into effective solutions to resolve the Steam create account captcha problem.

How To Fix Steam Create Account Captcha Not Working?

To fix Steam create account captcha not working, you can clear your browser’s data and cookies, check your internet connection, and disable VPN services. Additionally, you can switch browsers, and flush DNS cache.

1. Clear Your Browser’s Data And Cookies

Sometimes, the captcha issue can be a result of corrupt cookies or data in your browser. Clearing your browser’s cache and cookies can often resolve this issue. 

For Google Chrome:

• Open Chrome.
• Click on the three dots in the upper-right corner to open the menu.
• Hover over “More tools” and select “Clear browsing data.”
• In the clear browsing data window, choose the time range for which you want to clear the cache. To clear everything, select “All time.”
• Check the boxes next to “Cookies and other site data” and “Cached images and files.”
• Click on the “Clear data” button.

For Mozilla Firefox:

• Open Firefox.
• Click on the three horizontal lines in the upper-right corner to open the menu.
• Click on “Options” or “Preferences” (depending on your operating system).
• Select “Privacy & Security” from the panel on the left.
• Scroll down to the “Cookies and Site Data” section and click on “Clear Data.”
• Make sure “Cached Web Content” is checked and click “Clear.”

For Safari (macOS):

• Open Safari.
• Click on “Safari” in the menu bar at the top of the screen.
• Select “Preferences” from the drop-down menu.
• Go to the “Advanced” tab.
• At the bottom of the window, check the box to “Show Develop menu in menu bar.”
• Close the Preferences window.
• Click on “Develop” in the Safari menu bar.
• Select “Empty Caches.”

2. Check Your Internet Connection

A stable internet connection is crucial for captcha verification to work correctly. If your internet connection is unstable or slow, the captcha may not load properly.

• Check the Wi-Fi or Ethernet icon on your device for connectivity status.
• Try loading other websites to see if the issue is isolated to Steam.
• Restart your router: Unplug it, wait for 30 seconds, and plug it back in.
• If using Wi-Fi, try moving closer to the router for a stronger signal.
• Consider connecting to a different network to see if the issue persists.

3. Disable VPN Services

If you are using a VPN, it could be interfering with the captcha service. Try disabling your VPN to see if that resolves the issue. Some websites have security measures that block traffic that appears to be using a VPN or proxy.

• Locate your VPN application on your device.
• Open the VPN app and find the option to disconnect or disable it.
• If the VPN is a browser extension, go to the extensions menu and disable it.
• After disabling the VPN, refresh the Steam page and try the captcha again.

4. Switch Browsers

The problem might be specific to the browser you are using. Try switching to a different browser to see if the captcha works there. You can use Google Chrome, Microsoft Edge and Firefox as they work well with Steam.

5. Flush DNS Cache

Your computer’s DNS cache stores information about your internet activity, but sometimes this data can become outdated or corrupt.

Flushing your DNS cache can help refresh this information and potentially fix the captcha issue. 

• Press the Windows key and type “Command Prompt.”
• Right-click on Command Prompt and select “Run as administrator.”
• In the Command Prompt window, type ipconfig /flushdns and press Enter.
• Wait for the confirmation message indicating the DNS cache has been flushed.

6. Switch Your Internet Protocol Version

If you’re knowledgeable about network settings, you can try switching the Internet Protocol version used by your computer.

Some users have found that changing from IPv6 to IPv4 (or vice versa) can resolve connectivity issues Steam. 

• Press the Windows key and type “Network Connections.”
• Right-click on your active network connection and select “Properties.”
• Look for the items “Internet Protocol Version 6 (TCP/IPv6)” and “Internet Protocol Version 4 (TCP/IPv4).”
• To switch to IPv4, uncheck IPv6 and ensure IPv4 is checked (or vice versa).
• Click “OK” to save the changes.
• Restart your computer to apply the changes.

7. Try Using Another Device

If the captcha is not working on one device, it might be an issue with the device itself. Try to create your Steam account using a different computer or a mobile device.

This can help you determine if the issue is with your original device or if it’s a broader issue with Steam’s website or your network.

8. Contact Steam Support

If none of the above solutions work, it may be a problem with Steam’s servers or a specific issue with your system.

Contacting Steam support can provide you with more personalized troubleshooting steps.