How To Fix The Error “Status Code 400” On Stockx

StockX, a renowned online platform for buying and selling limited edition sneakers, streetwear, and high-demand items, can occasionally encounter errors that might disrupt the user experience.

One such error is the “StockX Status Code 400,” which signifies a bad request.

The full error message reads: “Unable to Confirm Purchase.

We were unable to accept your Bid.

To try again, please follow these simple steps to verify details regarding your payment information.

To get started, click here.

Status Code: 400”

In this article, we will explore the causes behind this error and provide straightforward solutions to rectify it.

What Causes Stockx Status Code 400?

There have been many user reports regarding the status code 400.

Some users have encountered this error while trying to update selling information, while others have experienced it while attempting to add a credit card.

StockX officials on Twitter have acknowledged this issue and have shared some workarounds.

stockx status code 400

However, the exact reason for the occurrence of this error has not been mentioned by the StockX team.

How To Fix Stockx Status Code 400?

StockX Status Code 400 error can be frustrating, but fortunately, there are a few steps you can take to resolve the issue:

1. Check Your Internet Connection

Make sure your internet connection is working well and not experiencing any problems before you come across any issues or difficulties.

Here are the steps to Check your internet connection for the provided solution steps:

  • Turn off your router or modem, wait for a few seconds, and then turn it back on.
  • If the problem persists, you can reset your network settings on your device. Go to the network settings menu and look for an option to reset or restart network settings.
  • Try connecting your device to a different Wi-Fi network or switch to a cellular data network to see if the issue is specific to your current network.
  • If possible, try connecting to the internet using a different device, such as a smartphone or tablet, to see if the issue is specific to your device.
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2. Check For Stockx Updates

To avoid getting error codes like 400 when using Stockx, make sure you have the latest version of the app.

Just go to your app store, search for “Stockx,” and if there’s an update available, make sure to install it.

3. Clear Your Stockx App Cache

Sometimes, the temporary files stored in your app can become damaged over time, causing errors.

Clearing these files, also known as clearing the cache, can help resolve the error by removing any corrupted data.

To clear the cache of the Stockx app, follow these steps:

Steps For Clearing Stockx App Cache On Android:

  • Open the “Settings” app on your Android device.
  • Tap on “Apps” or “Application Manager.”
  • Find and select “Stockx” from the list of installed apps.
  • Tap on “Storage” or “Storage & cache.”
  • Tap on “Clear cache” to remove the app’s cache data

Steps For Clearing StockxApp Cache On iPhone:

  • Go to iPhone “Settings”.
  • Go to “General”.
  • Find “Stockx App” and click on that.
  • Tap on the “Offload” App button.
  • Again Reinstall the Stockx app.

4. Clear Browser Cache

If you are using Stockx from the browser then try to clear your browser cache and see whether the issue has been solved.

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Here are the steps to clear browser cache and cookies in commonly used browsers:

Steps To Clear Browser Cache And Cookies On Google Chrome:

  • Click on the three-dot menu icon in the top-right corner of the browser window.
  • Select “More tools” and then “Clear browsing data.”
  • In the popup window, select “Cached images and files” and “Cookies and other site data.”
  • Choose the time range for which you want to clear the data (e.g., “Last hour,” “Last 24 hours,” “All time”).
  • Click on the “Clear data” button.

Steps To Clear Browser Cache And Cookies On Mozilla Firefox:

  • Click on the three-line menu icon in the top-right corner of the browser window.
  • Select “Options” and then “Privacy & Security.”
  • In the “Cookies and Site Data” section, click on the “Clear Data” button.
  • Check the boxes next to “Cookies” and “Cached Web Content.”
  • Click on the “Clear” button.

Steps To Clear Browser Cache And Cookies On Safari:

  • In the top menu, click on “Safari” and select “Preferences.”
  • Go to the “Privacy” tab.
  • Click on the “Manage Website Data” button.
  • In the popup window, click on “Remove All” to clear all cookies and website data.
  • Confirm by clicking “Remove Now.”

Steps To Clear Browser Cache And Cookies On Microsoft Edge:

  • Click on the three-dot menu icon in the top-right corner of the browser window.
  • Select “Settings” and then “Privacy, search, and services.”
  • Under the “Clear browsing data” section, click on the “Choose what to clear” button.
  • Check the boxes next to “Cookies and other site data” and “Cached images and files.”
  • Click on the “Clear” button.
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5. Uninstall And Reinstall The App

If clearing the cache didn’t fix the problem, you can try uninstalling the StockX app from your device and then reinstalling it.

This means removing the app completely and then downloading it again from the app store.

6. Try Different Payment Methods

If you’re still seeing the error code 400, you can try using different payment methods like PayPal, Alipay, debit card, or others.

7. Contact Stockx Support

Stockx Support

If none of the above steps works, it’s time to reach out to StockX customer support.

They have the expertise to diagnose and resolve specific issues you might be facing.

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