Are you a fan of Star Wars Galaxy of Heroes but frustrated with the game not loading or getting stuck on the loading screen? You’re not alone.
Many players have encountered similar issues, and it can be incredibly frustrating when all you want to do is jump into the action.
But fear not, as we’ve gathered some valuable insights and solutions to help you get past these hurdles and back into the game.
In this blog, we will explore all the potential fixes to overcome Star Wars Galaxy of Heroes not loading or getting stuck on the loading screen and get you back to enjoying the game in no time.
How To Fix Star Wars Galaxy Of Heroes Not Loading/ Stuck On Loading Screen?
To fix Star Wars Galaxy of Heroes not loading/ stuck on the loading screen you can clear the game cache, check the internet connection, and restart your device. Additionally, you can reinstall Star Wars Galaxy of Heroes, check for server issues, check for game updates, and disable background apps.
1. Clear The Cache Of Star Wars Galaxy Of Heroes
Clearing the cache of the game can help resolve any temporary data issues that may be causing the game to not load properly.
Steps to clear the cache of Star Wars Galaxy Of Heroes in Android:
- Open the “Settings” app on your device.
- Navigate to “Apps” or “Application Manager.”
- Find and select “Star Wars Galaxy of Heroes” from the list of installed apps.
- Tap on “Storage” and then select “Clear Cache.”
2. Check Internet Connection
A stable and reliable internet connection is crucial for online games like Star Wars Galaxy of Heroes. If the game is not loading or is stuck on the loading screen, it’s important to ensure that your internet connection is strong and stable.
A poor internet connection can lead to issues with downloading game data, resulting in loading problems.
- If using Wi-Fi, check that the signal strength is strong and consider restarting your router.
- If using mobile data, verify that your data connection is active and has sufficient signal strength.
3. Restart Your Device
Sometimes, a simple restart of your device can resolve loading problems.
- Power off your device completely.
- Wait a few seconds, then power it back on.
- Once the device has restarted, attempt to launch the game again to see if the loading issue persists.
4. Check For Server Issues In Star Wars Galaxy Of Heroes
Sometimes the game may not load due to server issues. So, you may need to check the server issue. To do this:
- Visit the official Star Wars Galaxy of Heroes forums or social media channels to see if there are any reported server issues.
- If there are server issues, you may need to wait until they are resolved by the game developers.
5. Check For Star Wars Galaxy Of Heroes Updates
Keeping the game updated is essential for resolving potential loading issues.
Game updates often include bug fixes, performance improvements, and optimizations that can address loading problems. To check for game updates:
For Android:
- Open the Google Play Store.
- Tap the three horizontal lines, then select “My apps & games.”
- Look for “Star Wars Galaxy of Heroes” in the Updates tab.
- Tap “Update” if available.
For iOS:
- Open the App Store.
- Tap “Updates” at the bottom.
- If there’s an update for “Star Wars Galaxy of Heroes,” tap “Update” to install it.
6. Disable Background Apps
Closing unnecessary background apps on your device can help free up system resources and improve the overall performance of Star Wars Galaxy of Heroes. Here’s how to disable background apps on different platforms:
For Android:
- Open the “Settings” app on your device.
- Navigate to “Apps” or “Application Manager.”
- Select the app you want to disable and tap “Force Stop” or “Stop” to prevent it from running in the background.
For iOS:
- Double-press the home button to view the app switcher.
- Swipe up on the apps that you want to close to force quit them.
7. Uninstall And Reinstall Star Wars Galaxy Of Heroes
If the above steps do not resolve the loading issue, uninstalling and then reinstalling the game can be an effective troubleshooting method.
This can help in eliminating any corrupted game files or installation issues that may be preventing the game from loading correctly. To do this:
For Android:
- Long-press the game icon on the home screen or app drawer and select “Uninstall” or “Remove.”
- Visit the Google Play Store, search for “Star Wars Galaxy of Heroes,” and reinstall the game.
For iOS:
- Press and hold the app icon on the home screen until it wiggles.
- Tap the “X” that appears on the game’s icon to delete it.
- Visit the App Store, search for “Star Wars Galaxy of Heroes,” and reinstall the game.
8. Contact Star Wars Galaxy Of Heroes Support
If none of the above steps resolve the issue, you can reach out to the star wars galaxy of heroes official support for further assistance, or you can easily contact support in-game.
Here’s how to do it:
- Open the game and go to the Cantina home screen.
- Tap on the Settings cog located on the Cantina home screen to access the settings menu.
- Then, tap on the “Help” option to get assistance.
By contacting support in-game, the team automatically receives information about your account and game, enabling them to provide faster assistance.