How To Fix “Sorry You Are Not Allowed To Access This Service” In Bing Chat

Are you getting “Sorry, you are not allowed to access this service” error on Bing Chat?

Are you getting stuck when you trying to start a new conversation on Bing Chat?

Sometime when users attempting to chat with Bing AI, it simply shows a loading screen saying “Something went wrong” and dev tools show that Request URL: https://www.bing.com/turing/conversation/create fails with {“result”:{“value”:”UnauthorizedRequest”,”message”:”Sorry, you are not allowed to access this service.”}}

Bing AI Chat has become an essential tool for users seeking quick answers and assistance.

However, encountering the UnauthorizedRequest error can be frustrating.

In this guide, we’ll provide comprehensive solutions to help you fix this error and get back to using Bing AI Chat seamlessly.

Reasons Behind The “Sorry You Are Not Allowed To Access This Service” Error In Bing Chat

Understanding the potential causes of the issue is the first step towards resolving it.

Here are the most common reasons you might face this error:

• Temporary technical issues with Bing
• Unstable internet connection
• Browser incompatibility with Bing AI
• Corrupt cookies or cache files in your browser
• Browser extensions or VPN interference
• Account suspension or banning

How To Fix “Sorry You Are Not Allowed To Access This Service” In Bing Chat

1. Verify Your Internet Connection

• Check if other websites load properly to confirm your internet connection is working.
• If you’re using Wi-Fi, move closer to the router to improve signal strength.
• Restart your modem or router by unplugging it, waiting for 30 seconds, and plugging it back in.

2. Monitor Bing’s Twitter Account For Updates

• Visit Bing’s official Twitter account.
• Look for recent tweets related to Bing AI Chat issues.
• If there’s an ongoing issue, wait for an update from Bing announcing the resolution.

3. Use Microsoft Edge Browser

• Download and install the Microsoft Edge browser.
• Launch Edge and navigate to Bing AI Chat.
• Now login into that with your email address and password.
• Visit Bing AI Chat and see if the issue is resolved.

4. Refresh The Bing AI Chat Page

• Press the F5 key on your keyboard or click the ‘Refresh’ button in your browser.
• Wait for the page to reload and check if the error is gone.

5. Restart Your Browser

• Close all browser windows and tabs.
• Reopen your browser and navigate to Bing AI Chat.
• Check if the issue persists.

6. Clear Your Browser Cache & Cookies

• Google Chrome: Settings > Privacy and Security > Clear Browsing Data > Cached Images and Files, Cookies and Other Site Data
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data > Clear Data
• Microsoft Edge: Settings > Privacy, Search, and Services > Clear Browsing Data > Choose What to Clear
• Safari: Preferences > Privacy > Manage Website Data > Remove All

7. Disable Browser Extensions

For Microsoft Edge:

• Click the three horizontal dots in the top-right corner.
• Select ‘Extensions.’
• Toggle off each extension one by one and check Bing AI Chat after disabling each one.

For Google Chrome:

• Click the three vertical dots in the top-right corner.
• Select ‘More tools’ and then ‘Extensions.’
• Toggle off each extension one by one and check Bing AI Chat after disabling each one.

8. Turn Off Your VPN

• Locate your VPN app on your device.
• Open the app and disconnect from the VPN server.
• Try accessing Bing AI Chat again.

9. Use The Bing AI Chat Mobile App

For Android:

• Visit the Google Play Store.
• Search for ‘Bing AI’ and install the app.
• Open the app and log in with your Microsoft account.

For iOS:

• Visit the App Store.
• Search for ‘Bing AI’ and install the app.
• Open the app and log in with your Microsoft account.

10. Access Bing AI Chat Through Skype

• Download and install Skype if you don’t have it.
• Sign in to Skype with your Microsoft account.
• Start a new chat or open an existing one.
• Type “@Bing” followed by your query, and press ‘Enter’ to interact with Bing AI Chat.

11. Create A New Microsoft Account

• There is possibility that your account account is banned by Bing so create new Microsoft account.
• Visit the Microsoft account sign-up page.
• Fill in the required information to create a new account.
• Verify your email address or phone number.
• Log in to Bing AI Chat with your new Microsoft account and check if the error persists.

12. Contact Bing AI Support

If the issue persists, report your problem to Bing AI support.

They will help you to troubleshoot the issue and provide fix to you.