How to Fix “Sorry Looks Like Your Network Settings Are Preventing Access To This Feature” on Bing AI?
Bing AI is an advanced AI chatbot that leverages the power of ChatGPT to provide answers and predictions for a wide range of queries.
However, some users may face an issue preventing access to Bing AI, accompanied by the error message “Sorry, looks like your network settings are preventing access to this feature.”
This comprehensive guide will walk you through the common causes of “Sorry looks like your network settings are preventing access to this feature” issue and provide detailed solutions to help you resolve it.
Understanding The “Sorry, Looks Like Your Network Settings Are Preventing Access To This Feature” Error In Bing AI
The “Sorry, looks like your network settings are preventing access to this feature” error message in Bing AI indicates that there is a connectivity or configuration issue preventing you from accessing Bing AI chat.
There can be a few reasons why your Bing AI is not opening and showing network setting issues in your device.
Below we have listed some of the reasons for you to go through.
- You need to configure your DNS Settings.
- You have Extensions enabled in your browser.,
- VPN is enabled on your device.
- The antivirus is stopping your device from connecting to Bing AI.
- Your browser has accumulated too many cache and cookies.
- The browser you are using is not compatible with Bing AI.
How To Fix “Sorry Looks Like Your Network Settings Are Preventing Access To This Feature” On Bing AI
Now, that you have understood the reasons that can be the cause of the issue in your system, let’s take a look at the fixes that can help you to fix the issue of network settings preventing access to Bing AI.
1. Change DNS Settings
The first fix that you can try is to change the DNS settings of your system.
If you are having some kind of issue with the network setting due to which you aren’t able to chat with Bing AI then changing the DNS setting would be able to solve that issue.
Please follow the steps below to change your DNS settings.
- Open Settings by typing Settings in the search bar.
- Go to Network and Internet from the left side of the window.
- Now, select Advanced Network Settings.
- Navigate to More network adapter options.
- Right-click on the network adapter that you are using and select Properties.
- Navigate to Internet Protocol Version 4 (TCP/IPv4) and open it.
- Click on Use the following DNS server addresses.
- Put the 8.8.8.8 and 8.8.4.4 addresses one after another in the two options.
- Click on OK and Apply the changes.
Now, close the window and try to open Bing AI and see whether you are still getting the error message.
2. Disable Extensions
Make sure that you have disabled extensions from the browser before you try to open Bing AI. Extensions can often cause problems that might stop you from opening Bing AI.
For Microsoft Edge:
- Click the three horizontal dots in the top-right corner.
- Select ‘Extensions.’
- Toggle off each extension one by one and check Bing AI Chat after disabling each one.
For Google Chrome:
- Click the three vertical dots in the top-right corner.
- Select ‘More tools’ and then ‘Extensions.’
- Toggle off each extension one by one and check Bing AI Chat after disabling each one.
After that try to chat with Bing AI in your browser and check whether that solves the issue.
3. Disable VPN From Your Device
If you have VPN enabled in your system then you will have to disable it before you can open Bing AI in your browser.
VPNs are notorious for causing disruptions to service requests.
VPNs also provide a fake location to the servers due to which the servers get confused and mark the service requests as spam.
You should be able to open Bing AI after you have disabled the VPN or uninstalled it from your device.
4. Disable Your Firewall Or security Settings
Another solution that you can try is to disable the Firewall or security settings in your device and then try to chat with Bing AI.
Many times Firewall or security settings can think of some programs as malware.
In that case, the antivirus will stop your browser from connecting to Bing AI.
You can disable the antivirus and try to see if that allows your network to connect to Bing AI.
5. Clear Browser Cache And Cookies
Another fix that you can try is to clear the browser cache and cookies.
Sometimes the browser cache will store junk files that can cause the browser unable to get connected with Bing AI.
You can easily fix this by deleting the browser cache and cookies from your device.
- Open Microsoft Edge and go to Settings.
- Select Privacy, search, and Services.
- Select Choose what to clear under it and select Clear browsing data.
- Click on Clear browsing data now.
- Under Time range select a time range that you want to clear the data for.
- Click on Cookies and other site data, and then select Clear Now.
Below are steps for clearing cache on popular browser:
- Google Chrome: Settings > Privacy and Security > Clear Browsing Data > Cached Images and Files, Cookies and Other Site Data
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data > Clear Data
- Safari: Preferences > Privacy > Manage Website Data > Remove All
Now, try to open Bing AI and see whether you are able to open it without any problem.
6. Try A Different Browser
You can also try to open Bing AI from a different browser because the browser that you have been using might not be working properly with Bing AI.
In that case, opening Boing AI from a different browser might be able to solve the issue.
Bing AI currently works best with Microsoft Edge so if you weren’t using that please shift to it and you should be able to use Bing AI.
7. Contact Bing AI Support Team
After you have tried all these solutions you should be able to open Bing AI from your browser.
However, if you are still unable to do so then please contact the Support Team of Bing AI and they would be able to solve this issue.
