How To Fix Roll20 Dynamic Lighting Not Working

Roll20 is well-liked for remote RPGs, thanks to its Dynamic Lighting feature simulating realistic vision and light sources.

But sometimes, users face problems with this tool.

In this article, we’ll look into these issues and offer solutions for a better gaming experience.

Why Is Roll20 Dynamic Lighting Not Working?

One reason is if token vision isn’t enabled, which means players won’t see lighting effects unless their line of sight is considered.

Another issue can arise if players don’t have control over their tokens, preventing them from interacting with vision settings and leading to a lack of dynamic lighting.

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Using unsupported browsers can also cause problems, as Roll20 is best on Google Chrome or Mozilla Firefox.

Lastly, corrupted browser cache data can interfere with dynamic lighting, but this can be fixed by clearing the cache.

How To Fix Roll20 Dynamic Lighting Not Working?

Here are some fixes that might help you resolve this issue:

1. Check Your Internet Connection

Before you start troubleshooting make sure that your internet connection is strong and steady.

Here are the steps to Check your internet connection:

  • Turn off your router or modem, wait for a few seconds, and then turn it back on.
  • If the problem persists, you can reset your network settings on your device. Go to the network settings menu and look for an option to reset or restart network settings.
  • Try connecting your device to a different Wi-Fi network or switch to a cellular data network to see if the issue is specific to your current network.
  • If possible, try connecting to the internet using a different device, such as a smartphone or tablet, to see if the issue is specific to your device.

2. Enable Token Vision

For Dynamic Lighting to function correctly, enable the vision for each token on the virtual tabletop, as newly added tokens might not have it enabled by default.

You can either check this setting for each token individually or use the “Update All Tokens” option to enable vision for all tokens at once.

3. Assign Token Control To The Player

In Roll20, token control means the rights a player has over a token during the game.

If a player can’t see dynamic lighting or vision effects for their token, it could be because they don’t have enough control permissions.

4. Use Supported Browsers

For the best experience on Roll20, like Dynamic Lighting, use the latest Google Chrome or Mozilla Firefox versions, as some features might not work well on other browsers.

If you have issues with Dynamic Lighting, make sure you are using Chrome or Firefox to access Roll20.

5. Clear Cache And Data

Clearing the browser cache can fix website performance issues, including Roll20 Dynamic Lighting problems.

Here are the steps to clear browser cache and cookies

Steps To Clear Browser Cache And Cookies On Google Chrome:

  • Click on the three-dot menu icon in the top-right corner of the browser window.
  • Select “More tools” and then “Clear browsing data.”
  • In the popup window, select “Cached images and files” and “Cookies and other site data.”
  • Choose the time range for which you want to clear the data (e.g., “Last hour,” “Last 24 hours,” “All time”).
  • Click on the “Clear data” button.

Steps To Clear Browser Cache And Cookies On Mozilla Firefox:

  • Click on the three-line menu icon in the top-right corner of the browser window.
  • Select “Options” and then “Privacy & Security.”
  • In the “Cookies and Site Data” section, click on the “Clear Data” button.
  • Check the boxes next to “Cookies” and “Cached Web Content.”
  • Click on the “Clear” button.

Steps To Clear Browser Cache And Cookies On Safari:

  • In the top menu, click on “Safari” and select “Preferences.”
  • Go to the “Privacy” tab.
  • Click on the “Manage Website Data” button.
  • In the popup window, click on “Remove All” to clear all cookies and website data.
  • Confirm by clicking “Remove Now.”

Steps To Clear Browser Cache And Cookies On Microsoft Edge:

  • Click on the three-dot menu icon in the top-right corner of the browser window.
  • Select “Settings” and then “Privacy, search, and services.”
  • Under the “Clear browsing data” section, click on the “Choose what to clear” button.
  • Check the boxes next to “Cookies and other site data” and “Cached images and files.”
  • Click on the “Clear” button.

6. Contact Roll20 Support

Support Roll20

If the previous fixes didn’t work, contact Roll20 support for more help.

They’re experts and can give you specific guidance to solve the issue.