Are you getting “Please Confirm Your Identity An Unknown Error Occurred Please Try Again” popup on Roblox when you trying to login into Roblox.
As lot of peoples reported that they are not able to login into Roblox.
When they try to login into Roblox by entering login credential but not able to login instead they are seeing popup window saying “Please Confirm Your Identity” followed by “An Unknown Error Occurred Please Try Again“.
In this guide we will discuss why Roblox Saying Please Confirm Your Identity during login and how to fix it.
Why Is Roblox Saying “Please Confirm Your Identity An Unknown Error Occurred Please Try Again”?
Roblox saying “please confirm your identity” because there is bug/ glitch in the Roblox.
There are many ways to check if Roblox is down or some bug in Roblox.
One way is you can go to down detector and search for Roblox.
You can see spike in the graph and number of people reported the issue.
How To Fix “Please Confirm Your Identity” On Roblox?
To Fix “Please Confirm Your Identity” on Roblox, Clear Roblox cache on your browser or Roblox app and try to login again .
To clear the Roblox App cache,
For Android users, Go to settings >> Find Roblox App and click on that >> Tap on clear cache >> Roblox App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Roblox App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Roblox app.
For Chrome Browser Users, Click on the three dots at the top right corner >> Go to the privacy and security option >> Clear browsing data >> Select the all-time as the time frame, and also include images and files.
After clearing the cache, Update Roblox app to latest version If you trying to login into Roblox app.
Now, Try to login into Roblox with your login credential.
You should able to login into Roblox and issue will be resolved.
But if still not able to login and getting same error then wait for sometime till the bug is fixed by Roblox team.
After that you will able to login into Roblox.
