Are you encountering the frustrating issue of your PS5 being stuck on the sparkle screen? You’re not alone.
Many users have experienced this problem, and the good news is that there are several troubleshooting steps you can take to address it.
In this blog, we will explore the possible causes of the PS5 sparkle screen issue and provide a comprehensive guide on how to fix it.
How To Fix PS5 Stuck On Sparkle Screen?
If your PS5 is stuck on the sparkling screen, you can power cycle the console, rebuild the database, and use another console. Moreover, you may also reset your PS5 to fix the issue.
Below is a detailed explanation of all the above-mentioned fixes:
1. Power Cycle The Console
If the PS5 is stuck on the sparkling screen, try holding the power button to force the console to turn off. After turning it back on, the update may immediately resume and finish within seconds.
To press the power button on the PS5 console to reboot it, follow these steps:
- Locate the power button on the front of your PS5 console. It is typically located on the lower half of the console’s front panel.
- Gently press the power button to initiate the reboot process. Press and release the button to turn off the console.
- Wait for a few seconds, then press the power button again to turn the console back on. This action will initiate the reboot process, allowing the PS5 to restart.
2. Rebuild Database
If power cycling the console does not work, then you can try rebuilding the PS5 database in safe mode. To do this, boot the PS5 in safe mode, then select “Rebuild Database.” This process may take some time but can help resolve various system issues.
To rebuild the PS5 database in safe mode, follow these steps:
- Turn off your PS5 completely. Ensure that the console is fully powered off.
- Press and hold the power button. You’ll need to continue holding the power button until you hear a second beep. This may take around 7-8 seconds.
- When you hear the second beep, connect your controller to the PS5 using a USB cable and press the PS button on the controller.
- The PS5 will boot into safe mode, and you will see the safe mode menu on the screen.
- Using the controller, select the “Rebuild Database” option from the safe mode menu and press the X button to confirm your selection.
- The PS5 will then start the process of rebuilding the database.
- Once the database has been rebuilt, the PS5 will restart automatically.
3. Use Another Controller
A defective controller may contribute to the sparkle screen problem. Some players have chalked up this issue to a defective controller.
If possible, connect another controller to the PS5 and check if the issue persists. To use another controller with your PS5:
- Ensure that the second controller is fully charged or has fresh batteries.
- Power on the PS5 console and navigate to the settings menu using the working controller.
- In the settings menu, select “Accessories” or “Devices” to pair the second controller with the PS5.
- Follow the on-screen instructions to pair the controller with the PS5.
4. Reset PS5
This step will restore the console to its factory settings, erasing all data and settings. To reset your PS5, you can follow these steps:
- From the home screen, navigate to “Settings.”
- In the “Settings” menu, select “System.”
- Choose “System Software.”
- Select “Reset Options.”
- You will see the option to “Reset Your Console.” Select this option.
- You will be prompted to choose between “Reset and Remove Everything” and “Reset and Keep My Games & Apps.” Choose the appropriate option based on your preferences and the nature of the issue you are experiencing.
- Follow the on-screen prompts to confirm the reset.
5. Contact PlayStation Support
If none of the above steps resolve the issue, it may be necessary to contact PlayStation support for further assistance.
They will provide you with better options to get rid of the above issue.