How To Fix Peacock TV Not Working On Smart TV

How To Fix Peacock TV Not Working On Smart TV 1

Are you struggling to get Peacock TV working on your smart TV?

It can be frustrating when your favorite streaming service isn’t functioning properly. But fear not!

In this blog, we’ll explore troubleshooting tips to help you resolve issues and get back to enjoying your favorite shows and movies on Peacock TV.

How To Fix Peacock TV Not Working On Smart TV?

Fix Peacock TV Not Working On Smart TV

To fix Peacock TV Not Working on Smart TV, you can restart your smart TV, check your internet connection, and update the Peacock TV app. Additionally, you can check for smart TV firmware updates, and factory reset your smart TV.

1. Restart Your Smart TV

Restarting your Smart TV can resolve temporary glitches or errors that may cause the Peacock TV app to stop working.

By restarting, you give the system a chance to clear out any errors and start fresh, which can often resolve streaming issues.

  • Turn off your Smart TV using the remote control or the power button.
  • Unplug the TV from the power outlet.
  • Wait for about 60 seconds before plugging it back in.
  • Turn on your Smart TV and try accessing the Peacock TV app again.

2. Check Internet Connection

A stable internet connection is crucial for streaming services like Peacock TV. If the connection is weak or unstable, it can prevent the app from working correctly, leading to buffering or failure to load content.

  • Test the internet connection on your Smart TV by trying to access another web-based service or app.
  • If other apps are also not working, restart your modem and router by unplugging them, waiting for a minute, and plugging them back in.
  • Once your network devices are back online, reconnect your Smart TV to the internet and try streaming on Peacock TV again.

3. Update Peacock TV App

An outdated app can lead to compatibility issues and bugs that affect performance. Updating the Peacock TV app ensures that you have the latest features and bug fixes.

  • Navigate to the app store on your Smart TV.
  • Search for the Peacock TV app.
  • If an update is available, select the option to update and wait for the installation to complete.
  • Once updated, open the Peacock TV app to see if the issue is resolved.

4. Check For Smart TV Firmware Updates

Just like apps, your Smart TV’s firmware can become outdated, and newer versions of apps may not work correctly without the latest firmware.

Updating your TV’s firmware can improve overall performance and compatibility with apps like Peacock TV.

  • Go to the settings menu on your Smart TV.
  • Look for an option that says ‘Support‘, ‘About‘, or ‘System Update‘.
  • Follow the prompts to check for firmware updates and install any available updates.
  • After updating, restart your Smart TV and try opening the Peacock TV app again.

5. Factory Reset Your Smart TV

If all else fails, a factory reset can be a last resort. This will return your Smart TV to its original settings and can clear up any deep-seated software issues.

Be aware that this will erase all your settings and downloaded apps.

  • Open the settings menu on your Smart TV.
  • Look for an option like ‘General‘, ‘System‘, or ‘Device Preferences‘.
  • Select ‘Reset‘, ‘Factory Reset‘, or ‘Erase Everything‘.
  • Confirm that you want to proceed with the reset and wait for the process to complete.
  • After the reset, set up your Smart TV again, reinstall the Peacock TV app, and check if the issue has been resolved.

6. Close And Reopen The Peacock TV App

Exiting and reopening the Peacock app can help refresh its connection to the server and clear any temporary glitches that may be causing the app to malfunction.

This simple step can often resolve minor issues without the need for more complex troubleshooting.

  • Exit the Peacock TV app on your Smart TV. You can do this by pressing the “Back” or “Exit” button on your remote until you’re back to the TV’s home screen.
  • If your Smart TV has the option, force close the app from the Smart TV’s app settings menu.
  • Wait for a few moments before reopening the Peacock TV app.
  • Check to see if the app is now working correctly.

7. Uninstall And Reinstall The Peacock TV App

Corrupted app data can cause the app to malfunction. Uninstalling and then reinstalling the Peacock TV app can provide a fresh start by removing any corrupted data and replacing it with a new installation.

  • Locate the Peacock TV app on your Smart TV’s home screen or app library.
  • Select the app and choose the option to uninstall or remove it.
  • After the app is uninstalled, go back to the app store on your Smart TV.
  • Search for the Peacock TV app and install it again.
  • Open the newly installed app to check if it’s now working properly.

8. Contact Peacock TV Support

Contact the support team of Peacock TV to fix Peacock TV Not Working On Smart TV

If none of the previous solutions have resolved the issue, contacting Peacock TV Support can provide you with professional assistance.

The support team can offer guidance specific to your problem and help troubleshoot issues that may be more complex or related to your account or their service.