Is your PC Game Pass also not loading in the Xbox App? The Xbox has proven to be an amazing app with its huge selection of games. This is one of the best things that Microsoft offers to the gaming community.
Xbox Game Pass has become an excellent choice for gamers. If you want to play games with Xbox Game Pass, you will need to install the Xbox app on your PC.
However, just like any online service there is, the Xbox Game Pass is not perfect. And sometimes it faces a lot of issues. Among many issues it has been facing, one is that the app for PC is failing to load.
And if you are facing a similar issue. Then don’t worry. In this guide, we will discuss why the PC game pass is not loading and how to fix the PC game pass that is not loading.
Why Is PC Game Pass For Xbox App Not Loading?
If PC Game Pass is not loading or experiencing issues, there could be several reasons for this problem.
These can be Microsoft Account Issues, Account Services Affected By an Outage, an Xbox Game Pass Subscription Has Expired, an Offline PC, an Incorrect Date And Time, an Outdated Window, etc.
Below are some common reasons mentioned in detail why PC Game Pass Is Not Loading:
1. Microsoft Account Issue
The above issue can arise due to signing in with the wrong Microsoft account.
If you have more than one Microsoft account, and you are signing into the wrong one, you will face a loading problem in your Xbox app.
And if your Microsoft account is not in good standing, then this might be the cause.
2. Account Service Affected By Outage
There can be that the Xbox has been experiencing some outage such as its server being down or under maintenance.
So, it could be some ongoing server issues or outages.
3. Xbox Game Pass Subscription Has Expired
Xbox Game Pass is a paid service that serves as a catalogue of games. It runs with a subscription and the subscription plan varies accordingly.
If your Xbox Game Pass subscription has expired, then it may end up not working or not loading.
4. PC Is Offline
If your PC has no internet connection or if the connection is down or slow, then the Xbox app will stop loading.
5. Incorrect Date And Time
If your system’s date and time settings are incorrect, then the Xbox app may not load games.
This could be the reason behind your PC Game Pass Not Loading.
6. Outdated Window
If you are using the outdated or old version of the window then it may be it will not let you play using Xbox Game Pass.
How To Fix PC Game Pass Not Loading For Xbox App?
To fix the issue of PC Game Pass Not Loading, you can sign in again, reset the Microsoft store, check the server status of Xbox, check the Xbox subscription, update windows and check the date and time of your PC.
Below we have discussed the fixes in detail for your better understanding.
1. Sign In Again
You need to know that there are two layers to signing into the Xbox app, and without them, there is a possibility that the app will work but your games will not load.
So, firstly you need to sign in to the Xbox app itself by entering your details. The time you are signed into the app, thereafter you need to make sure that you are signed in to your Microsoft account.
Follow these steps for the same:
- Go to the Settings by clicking on an icon at the top right corner.
- Tap on Change my Microsoft Store Account.
- Then make sure you are signed in to the account you use to pay for Xbox Game Pass.
By following the above steps, you will be signed in to the Xbox app itself and your Microsoft account too. With that, you will be able to play your games without any trouble.
2. Reset The Microsoft Store App
Your Xbox app is linked to your Microsoft account and the Microsoft Store app. And with that, the issue with the one leads to an issue with the other also.
You can fix the issue by trying to reset the Microsoft Store app. A quick fix to reset the Microsoft Store app could also fix your Xbox app problems.
All you need to do is just press Win + R, then enter the command wsreset.exe. This will reset your Microsoft Store app.
3. Check The Status Of Your Xbox Game Pass Subscription
Xbox Game Pass is a paid service that serves as a catalogue of games. It runs with a subscription and the subscription plan varies accordingly.
If your Xbox Game Pass subscription has expired, then it may end up not working or not loading. Therefore, you need to check the Xbox Game Pass Subscription:
- Log in to the Microsoft Service Page. You have to use your Microsoft account.
- Tap on your Avatar at the top right corner of the page.
- Click on My Microsoft Account.
- Tap on the Subscription tab. Check the status of your subscription on the next page.
4. Check The Server Status Of The Xbox App
There can be that the Xbox has been experiencing some outage such as its server being down or under maintenance.
So, it could be some ongoing server issues or outages. In such cases, you need to check the server status of the Xbox.
If the Xbox server is down, then you can’t do anything so just wait till the issue is resolved from The Xbox Team side or The Xbox server is up.
Although you can also check the Xbox server by clicking here.
5. Check Your PC’s Time, Date And Region
If your system’s date and time settings are incorrect, then the Xbox app may not load games.
This could be the reason behind your PC Game Pass Not Loading. So, you need to correctly set your PC’s time, date, and region.
Follow these steps for the same:
- Type the Date and Time on your Windows search bar.
- Open Date and Time Settings.
- Slide the automatic Time and zone settings.
- Tap on The Sync button.
- You must slide the buttons off if the time and date are still incorrect. Then, select Set time and date manually, and complete the process.
6. Update Window To The Latest Version
If you are using the outdated or old version of the window then it may be it will not let you play using Xbox Game Pass.
So you must update the Window to the latest version. Follow the below-mentioned steps for the same:
- Type Update on the Windows search bar and open Check for Updates.
- Click on Check for updates. Also, download any available updates.
- If the system finds additional updates, let the system download and install them.
- Restart your PC after finishing the update installation.
7. Enable The Offline Permissions
The next fix is providing offline permission to the Xbox app. You can do the same by Microsoft App:
- Open Microsoft Store.
- Reach out to your Profile icon at the middle top.
- Click on App Settings.
- Toggle the Offline Permissions option.
8. Contact To Xbox Support
Even after trying all the above-mentioned fixes, if you are still facing trouble with the PC Game Pass not loading, then it is better to directly contact them.
You can easily contact them by clicking here and right down your query. They will guide you with better results.