Are you getting “Auth_Subrequest_Error status code 500” while opening ChatGPT?
The full message will read:
“API Error (Status Code 500) {
“error”: {
“message”: “Internal server error”,
“type”: “auth_subrequest_error”,
“param”: null,
“code”: “internal_error”.”
If that is the case then you are not the only one as many users encounter such an error while trying to open ChatGPT at times.
ChatGPT is an AI developed by Openai that allows users to generate information and content.
Though it is a great AI that can help many people, it can also have issues and errors in its system.
In this article, we will be looking at some fixes that will help you fix the Auth_Subrequest_Error in OpenAI.
What Are The Reasons For OpenAI “Auth_Subrequest_Error Status Code 500”?
There can be several reasons why you might be seeing the “Auth_Subrequest_Error status code 500” on OpenAI when you are trying to use the latest version of ChatGPT on your system. The major cause of this is a server outage faced by OopenAI.
Many users have suggested that they keep seeing this error message whenever the server faces an outage or has any technical issues.
However, this error is also possible in case OpenAI is facing a system error or any kind of glitch or bug in the system itself.
However, the reason is there is no need to worry as we are here to help you in solving that issue, through our fixes section below.
How To Fix OpenAI “Auth_Subrequest_Error Status Code 500”?
To fix the “ Auth_Subrequest_Error status code 500” on OpenAI, you can check the server status of OpenAI, use a browser compatible with ChatGPT and OpenAI, as well as refresh the page.
1. Check The Server Status Of OpenAI
The OpenAI server status is the first thing you should check when you are seeing the ‘Auth_Subrequest_Error status code 500’. You won’t be able to access ChatGPT if the server is offline because of an outage or planned maintenance.
As an AI program, ChatGPT has to connect to its server in order to perform its functions. If it is unable to do so, it will stop working and display an error message.
If so, you can wait a little and let the technical team fix the issue and then open ChatGPT later.
2. Use Browsers Compatible With ChatGPT
Many users have suggested that using browsers that are compatible with ChatGPT has helped them to solve the issue of ‘Auth_Subrequest_Error status code 500’ in OpenAI.
In that case, you can also try to switch to Chrome and Edge and see whether you are able to open ChatGPT now without having any issues.
3. Try To Refresh The Page
Refreshing the page often is another easy fix you can try. Due to a system error, the software can occasionally fail to load. ChatGPT is an online service which can have issues and errors in its system like other online platforms.
There can be errors that prevent ChatGPT from opening from your device.
In such a scenario, you can attempt to continually reload the page to see if it resolves the issue and lets you open ChatGPT.
4. Contact The OpenAI Support Team
After you have tried all these solutions you should be able to solve the issue of ‘Auth_Subrequest_Error status code 500’ on OpenAI.
However, if you are unable to do so then please contact the OpenAI Support Team and report this issue to them. You can also send an email in the address, [email protected] and talk about your problem with them.