Are you also facing the issue related to the Napster login? Napster has proven to be one of the great streaming apps where music is more than sound. Alongside 110+ million songs, Napster is home to hundreds of thousands of official music videos.
But the Napster app has been experiencing a lot of issues every now and then. These issues have been causing restlessness in the minds of the users. Among those issues, one of them is the Napster login not working.
If are you also facing the same issue, then don’t worry. In this guide, we will discuss what are Napster login problems and how to fix Napster login problems.
What Are Napster Login Problems?
Login problems are quite common in any app. There could have been various reasons why you are facing login problems in Napster. We have listed below some of the major reasons that might cause the login problem. These are as follows:
- If you are entering your account details wrong then you will face trouble with the login in Napster. Your account details such as your username and password should be correct while login to Napster.
- Napster login might not be working when you try to log in from the app itself. Because many times the app undergoes some maintenance to fix some errors.
- If there is bugs and glitches have arisen on the Napster app. Then you may face an issue in logging into Napster.
- If your system date and time settings are incorrect, then Napster may prevent you from logging in.
- If you are using the old or outdated version of the Napster app then probably the Napster login issue might arise.
- There could be server-related issues in the Napster application which may be preventing you from logging in to Napster.
These could be the major reasons behind the Napster login problem. You can fix these reasons and correct this arising issue.
How To Fix Napster Login Problems?
As login issues are very frequent and common. You can fix the issue related to the Napster login by taking the following measures:
1. Make Sure You Are Entering The Correct Account Details
If the account details that you are entering are wrong, then you will not be able to log in to Napster.
You need to carefully enter your username and password. If your password contains some special characters then you need to write them the exact way while login to Napster.
If your username or password of Napster is in a different language then you can easily change the keyboard layout.
For this, just click on the keyboard language icon, and from there you can choose the language in which you have created your username and password for your Napster account.
You are also required to double-check the password while logging into Napster.
2. Try Log Into Napster From The Web
Sometimes the app is under maintenance which might cause trouble while logging in. In that case, all you can do is try logging in from the web. You can also check if there is an update available for the app as sometimes the login issues arise due to an older or outdated version of the application. But if your app is updated, you can try logging in from the web. For this,
- Go to Google.
- Search https://account.napster.com/.
Then you can try logging into Napster directly from their site to check if it works.
3. Clear Napster App Cache
Most of the time, when there is some issue with the app, clearing the app cache will resolve the issue.
So, To fix the Napster app login issue, clear the Napster app cache.
Clear the Napster App cache for Android Devices
- Go to Settings on your device.
- Open Apps.
- Select Manage Apps.
- Navigate to Napster and tap on it.
- Tap on Clear Data or Clear Cache.
Clear the Napster App cache for iOS Devices
- Go to iPhone settings.
- Go to General.
- Find the Napster App and click on that.
- Tap on the Offload App button.
- Again Reinstall the Napster app.
Check Napster app login is working or not after Clearing the cache.
5. Check Your System’s Date And Time Settings
If your system date and time settings are incorrect, then Napster may prevent you from logging in. To check your system’s date and time settings. Follow these steps:
- Go to Settings.
- Tap Time and Language.
- Then select Date and Time.
- Switch on the option by which your system will automatically set the date and time.
6. Update Napster To The Latest Version
If you are using the old or outdated version of the Napster app then probably the Napster login issue might arise. In this case, you need to update the app to its latest version.
Also using the old or outdated version of the app leads to slow functioning which hints at pending updates of your application.
Therefore it becomes very important to check for any recent changes to ensure the apps’ smooth functioning.
For Android, go to Google Play > My Games & Apps > Napster. If you can find the Update button, tap it, and then, you’ll get the latest version of the app.
For iPhone, go to App Store > Napster. If you can find the Update button, tap it, and then, you’ll get the latest version of the app.
7. Check Napster App Server Status
The next thing that you need to check is Napster App Server Status. In case the server is going through an outage or the server is having scheduled maintenance, the Napster app will not work properly.
You can open Napster and try again if the login works or not after you see that the server is back online.
The server should be back online shortly as the technical team will be working on it to fix it soon.
8. Contact Napster Customer Support
After trying the above-mentioned fixes if you are still facing any difficulty in resolving the issue of the Napster login then you may contact The Napster Support Team for the same by clicking here.