Microsoft Rewards is a loyalty program that rewards its users for using its search engine, Bing.
Users can earn points by searching the web, taking quizzes, and completing offers.
These points can then be redeemed for various rewards, such as gift cards and sweepstakes entries.
However, some users have reported issues with the mobile search function of Microsoft Rewards not working properly.
In this article, we will discuss the possible reasons behind this issue and provide some solutions to fix it.
Why Is Microsoft Rewards Mobile Search Not Working
This issue may arise when a user attempts to locate the points they have accumulated on Microsoft Rewards but is unable to find them.
In some cases, the points may not be visible or may not appear as expected, causing confusion and frustration for the user.
This issue can be especially problematic if the user has spent a considerable amount of time and effort accumulating points and is now unable to access or redeem them.
Although the exact reason behind the occurrence of the issue is not always clear, there are some possible explanations that may help users understand why they are facing problems with the Microsoft Rewards program.
Despite the challenges that users may face, there are several workarounds that can help resolve the issue of Microsoft Rewards not working as expected.
How To Fix Microsoft Rewards Mobile Search Not Working
Below are some of the most efficient solutions that can help users resolve the Microsoft rewards mobile search not working:
1. Wait For Some Time And Try Again Later
If the issue with Microsoft Rewards is related to server downtime or maintenance, users may need to wait for some time before attempting to use the program again.
During such periods, the system may be unavailable or may not function as expected, causing issues such as not being able to view accumulated points or rewards.
In such cases, the best course of action is to wait for a while and try using the program again later.
2. Update Your App
Make sure that the Bing search app or the Microsoft Edge app on your mobile device is up-to-date. Sometimes, an outdated app can cause certain features to stop working.
3. Restart Your Device
This might seem simple, but sometimes just restarting your device can fix minor issues that are preventing an app from working properly.
4. Sign Out And Sign In
Try logging out of your Microsoft Rewards account, and then log back in. This can help reset your account settings and fix any glitches that might be preventing the mobile search from working.
5. Check Your Internet Connection
If your internet connection is unstable, it might be causing problems with the Microsoft Rewards mobile search. Try switching to a different Wi-Fi network, or use your mobile data to see if this fixes the problem.
6. Contacting Microsoft Rewards Support
If none of the above solutions work, contacting Microsoft Rewards support may be your best option.
They may be able to provide additional solutions or investigate further to determine the cause of the issue.
Go to the Microsoft Rewards support page by visiting https://support.microsoft.com/en-us/rewards