If you’re an avid Mercari user, you know how frustrating it can be when messages fail to load or work properly. Don’t worry, though, because we’ve got you covered.
In this article, we’ll guide you through the steps to fix Mercari messages not working or loading.
Whether you’re experiencing a slow loading time or messages that won’t send, we’ll help you troubleshoot the issue and get your Mercari messages back up and running in no time. So, let’s get started!
How To Fix Mercari Messages Not Working Or Loading
1. Check Your Internet Connection
Make sure that your device is connected to a reliable internet connection. A weak or unstable connection can cause issues with Mercari messages.
For Android
- Open your device’s Settings app.
- Tap on “Network & internet.”
- Make sure that Wi-Fi or mobile data is turned on.
- If you’re connected to Wi-Fi, try restarting your router.
- If you’re using mobile data, try toggling airplane mode on and off.
For iPhone
- Open your device’s Settings app.
- Tap on “Wi-Fi” or “Cellular.”
- Make sure that Wi-Fi or cellular data is turned on.
- If you’re connected to Wi-Fi, try restarting your router.
- If you’re using cellular data, try toggling airplane mode on and off.
2. Clear App Cache
Clearing the cache on your Mercari app can help resolve any issues related to slow loading times or messages that won’t send.
- Open your device’s Settings app.
- Tap on “Apps & notifications.”
- Find and select the Mercari app.
- Tap on “Storage & cache.”
- Tap on “Clear cache.
3. Update The App
Make sure you have the latest version of the Mercari app installed on your device. Check the app store for any available updates and install them if necessary.
For Android:
- Open the Google Play Store app.
- Tap on the three horizontal lines in the top left corner.
- Tap on “My apps & games.”
- Find and select the Mercari app.
- Tap on “Update.”
For iPhone
- Open the App Store app.
- Tap on your profile picture in the top right corner.
- Scroll down to see available updates.
- Find and select the Mercari app.
- Tap on “Update.”
4. Restart The App
Sometimes, simply restarting the Mercari app can fix issues with messages not working or loading. Close the app completely and then reopen it to see if the issue has been resolved.
5. Uninstall And Reinstall The App
If none of the above fixes work, try uninstalling and then reinstalling the Mercari app. This can help to resolve any issues related to corrupted app files.