The McDonald’s App has changed the way we order our favourite fast-food meals. It’s easy to use and gives us special offers right on our phones, making it really convenient.
However, encountering issues with the app that prevent us from placing orders can be frustrating.
In this article, we will explore the reasons behind McDonald’s App not letting you order and provide effective solutions to resolve the problem.
Why McDonald’s App Won’t Let You Order?
A lot of people are having trouble ordering through the McDonald’s app, and there are a few reasons why this might be happening.
The main one is that the app itself has some technical problems, like bugs or issues with its code and servers.
If you’re using an old version of the app, that could also cause issues with placing your order.
And sometimes, if your internet connection is weak or not stable, it can stop the app from working properly and prevent you from ordering successfully.
Luckily, we were able to find some workarounds that might help you fix this issue.
If these workarounds do not resolve the problem, it is recommended that you contact the support team for further assistance.
How To Fix McDonald’s App Won’t Let You Order?
If you are not able to place your order on the McDonald’s App, here are some fixes that might help you resolve this issue.
1. Check Your Internet Connection
Before you start troubleshooting, first make sure that your internet connection is steady and stable.
Here are the steps to Check your internet connection:
- Turn off your router or modem, wait for a few seconds, and then turn it back on.
- If the problem persists, you can reset your network settings on your device. Go to the network settings menu and look for an option to reset or restart network settings.
- Try connecting your device to a different Wi-Fi network or switch to a cellular data network to see if the issue is specific to your current network.
- If possible, try connecting to the internet using a different device, such as a smartphone or tablet, to see if the issue is specific to your device.
2. Check McDonald’s Server Status
Make sure that the McDonald’s server is working fine.
If the server is undergoing maintenance or experiencing technical issues, it is recommended that you wait for some time and then try again later.
3. Check For The McDonald’s App Update
Make sure you are using the latest version of the McDonald’s app to avoid any issues with placing the order.
To check for any new updates, visit the app store on your device, search for the McDonald’s app, and if an update is available, make sure to install it.
4. Restart The McDonald’s App
Sometimes, a simple app restart can resolve minor glitches.
Close the app completely and relaunch it to see if you can place your order now.
5. Log Out And Then Log In
If restarting your device didn’t fix the problem, log out of your account, then log back in and see if that resolves the issue.
Sometimes, this simple step can help resolve any lingering glitches with the app.
6. Clear McDonald’s App Cache And Data
Sometimes, clearing the cache might resolve an issue, such as not being able to place an order.
After clearing the cache, check if the issue has been resolved or not.
Here are the steps for clearing the cache and date on your device.
Steps for clearing the cache and data on Android:
- Open Settings > Apps.
- Find and tap on the McDonald’s app.
- Tap on “Storage” or “Storage & cache.”
- Select “Clear cache” to remove temporary files.
- Optionally, you can tap on “Clear data” to delete all app data, including settings.
Steps for clearing the cache and data on iOS:
- Open Settings and go to the list of installed apps.
- Locate and tap on the McDonald’s app.
- Choose “Offload App” or “Delete App” to remove it.
- Visit the App Store and reinstall the McDonald’s app.
- Launch the app, log in, and the cache and data will be cleared during reinstallation.
7. Uninstall And Reinstall The McDonald’s App
If none of the above-mentioned solutions has worked, then try uninstalling the application from your device.
Afterwards, check if you can place the order or not.
8. Contact McDonald’s Support
If the options mentioned earlier don’t work, contact McDonald’s customer support and give them clear information about the issue and what you’ve already tried to fix it.