Lyft is a user-friendly and convenient app to get a ride from a friendly driver within minutes. They make commutation to the office easier and help in running errands.
However, users have reported that sometimes the verification code does not work while trying to use the Lyft app. It’s a frustrating situation when you urgently want to get somewhere and this problem occurs.
Do you face the same problem as well? This article will help you understand why the verification code may not work and what you can do about it.
Why Is Lyft Verification Code Not Working?
There could be several reasons why the Lyft verification code is not working. Some common reasons include:
1. Incorrect Entry Of Verification Code
One of the most common reasons for the verification code not working is that the verification code is being entered incorrectly. Double-check the code to ensure you have entered it accurately.
2. Verification Code Expired
Lyft verification codes are valid for a limited time period. If you don’t enter the code within the given time frame, it will expire. You will need to request a new one.
How To Fix Lyft Verification Code Not Working?
If you are having trouble with the Lyft verification code not working, follow these steps to resolve the issue:
1. Double Check The Verification Code
Ensure that you have entered the verification code correctly. Even a small mistake while entering the code can prevent it from being accepted. Try entering the code again to make sure it is accurate.
2. Check The Verification Code Expiration
Lyft verification codes have a limited validity period. If the code you received has expired, you will need to request a new one.
Look for the expiration time mentioned in the message or email containing the code.
3. Subscribe To Account Alerts
If you’re not getting a verification code, you might have unsubscribed from account alerts. Follow these steps to receive account alerts:
- Close the Lyft app.
- Text START to 46080 (or 59381 for Canada) and follow the instructions.
- Open the Lyft app again.
- Use the ‘Get started’ button to enter your phone number.
- Enter the verification code Lyft’s support team texts you.
If you don’t get the code right away, wait a few minutes to see if it comes through.
If you still haven’t received your code:
- Tap ‘Problem receiving the code?’ when it appears on the screen.
- Use ‘Call me with the code’ and the Lyft support team will call your phone with a new verification code.
4. Check And Update Your Phone Number
Ensure that the phone number you enter to receive a verification code is accurate and valid. If you have changed your phone number recently but haven’t updated it on your Lyft account, follow these steps:
- On the Dashboard login screen, tap ‘Find my account.’
- Enter the email address on your Lyft account.
- Open the email the Lyft support team sends you. The subject will be “Recover your Lyft account.”
- Use the recovery button to sign in with your new phone number.
5. Contact Lyft Support Team
If you have tried all the above steps and the verification code still isn’t working, it’s best to reach out to Lyft’s customer support. They can assist you with the issue and provide further guidance on how to resolve it.