Encountering an error code on your LongTV can be a roadblock to your relaxation and entertainment time. Error Code 1003 is a common hiccup that usually points to a snag in the connection between your TV and the content you’re trying to access.
But don’t let this dampen your spirits! In this guide, we’ll walk you through solutions to fix LongTV Error Code 1003 and get your viewing experience back on track.
How To Fix LongTV Error Code 1003?
To fix the LongTV error code 1003, you need to check the internet connection, update the LongTV app and clear the app cache. Additionally, you can uninstall and reinstall LongTV to fix the error.
1. Check Your Internet Connection
The first thing that you need to do is to check the internet connection.
LongTV needs a stable internet connection to work properly on your device so if you are unable to provide it then LongTV might show you the Error Code 1003.
Make sure that your Wifi or phone data is turned on. Also, check and make sure that your Airplane mode is turned off. If you are in a Wifi connection then change it to a data connection.
If there is a connection issue in your Wifi then you can try to do a router reset.
- Simply switch off the router and unplug it from all the devices and power supply.
- Wait for 3 minutes and then plug it in again.
- Now wait for the signal to come back and connect to the internet through it.
3. Update LongTV App
An outdated LongTV app can lead to performance issues. To fix this:
- On the desktop, simply restart LongTV to trigger an automatic update check.
- On mobile, visit the App Store/ Play Store and update LongTV if a new version is available.
2. Clear App Cache And Data For LongTV
Clearing the cache and data of the problematic app can resolve Error Code 1003 in LongTV.
Clear Cache for Android
- Go to Settings on your device.
- Open Apps.
- Select Manage Apps.
- Navigate to LongTV and tap on it.
- Tap on Clear Data or Clear Cache.
Clear Cache for iPhone
- Go to iPhone settings.
- Go to General.
- Find the LongTV App and click on that.
- Tap on the Offload App button.
- Again Reinstall the LongTV app.
3. Uninstall And Reinstall The LongTV App
Uninstalling and then reinstalling the app can fix errors caused by a corrupted installation. You can long-press the app and then select Uninstall from the menu.
Then reinstall it again from the App Store or Play Store. For iOS you can delete the app and then reinstall it there.
4. Contact Customer Support Of LongTV
Before attempting these fixes, ensure that the error code you’re experiencing is indeed the LongTV Error Code 1003.
If the error persists after trying these steps, it may be a service-specific issue, in which case you need to reach out to LongTV customer support.