Fix: Instagram Messages Not Showing Up

By Ashok Lathwal . October 29, 20224 Mins read

Instagram is a popular social media app that has created quite a buzz in the world of the internet. There are almost or more than one billion active users of Instagram currently.

Are you facing issue in Instagram app, Instagram messages not showing up for you? Don’t worry you are not alone. Lot of other people also facing same issue.

In this article, we will explain why Instagram messages not showing up and how to fix it.

Why Instagram Messages Not Showing Up?

The following reasons may be responsible for the Instagram messages not showing up issue.

The Instagram server may be down causing the messages not showing up issue.
There can some technical issue in Instagram app.
Unstable mobile data or Wi-Fi connection may also cause the Instagram messages not showing up issue.
You are blocked by that person
Corrupted cache files of the Instagram app may also be stopping the app from functioning properly.
Sometimes, an outdated Instagram App version can also pose problems.
Minor bugs in your device may also prevent the proper functioning of the app.

How To Fix “Instagram Messages Not Showing Up”?

Fix 1: Check For Stable Internet Connection

To Fix Instagram messages not showing up issue, check for stable internet connection. Sometime you don’t have stable internet connection which leads to Instagram messages will not show.

Make sure you have good internet speed or stable internet connection. If your mobile data speed to wifi network is slow then you may experience issue in Instagram App.

So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 2: Try To Send Message To Other Person

The person you are sending message, might possible that the person blocked you on Instagram that’s why you are not able to send message.

Just try to send message to another person and see you are able to send or not.

If you are able to send message then that person might blocked you on Instagram.

If you are still not able to send then try out other fixes.

Fix 3: Wait For Sometime Until Instagram Technical Issue Resolved

If Instagram messages not showing up then high chances that there are some technical issue in Instagram App or Instagram app server is down and Instagram team already know and is working to resolve the issue.

In this case, you can’t do anything so just wait till issue is resolved from Instagram team side or Instagram server is up.

Fix 4: Clear Instagram App Cache

Most of time , when Instagram messages not showing up, clearing the app cache will resolve the issue.

So, To fix Instagram messages not showing up, clear Instagram app cache. To clear the Instagram App cache,

For Android users, Go to settings >> Find Instagram App >> Tap on clear cache. Instagram App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Tap on iPhone Storage >> Find Instagram App and click on that >> Tap on Offload App button >> Again Reinstall Instagram app.

Check Instagram messages are showing up or not after Clearing the cache.

Fix 5: Uninstall And Reinstall Instagram App

To Fix Instagram messages not showing up issue, first uninstall and then reinstall the Instagram app. Sometime Uninstalling and Reinstalling the Instagram app will resolve the issue.

So, First Uninstall the app from your phone after that re install again and check Instagram messages are working or not.

If still Instagram messages are not showing up then try other fixes.

Fix 6: Update Instagram App To Latest Version

To Fix Instagram messages not showing up issue, update Instagram app with latest version because Sometime old version not work perfectly.

If your Instagram app version is outdated then it may not work properly.

Also updating the Instagram app to latest version will fix all previous bug in the app which were known to Instagram support team.

You can also do auto update of the app if you want, that will keep your app updated always with latest version and bug free.

Fix 7: Restart Your Phone

If above solution not working then Sometime, there is an issue with your phone not Instagram app. So, Close the Instagram app and restart your phone.

After Restarting the phone, check Instagram messages are showing up or not.

Fix 8: Contact Instagram Support Team

If nothing works and If you think Instagram messages not showing up issue with only you and your friends or other Instagram user having no such issue then you can contact Instagram Support team.

Steps to contact Instagram Support team:

Step 1: Open Instagram App

Step 2: Tap on your Profile Picture to go to your profile

Step 3: Tap in the top right corner at 3 horizontal line

Step 4: Tap on Settings

Step 5: Scroll down and click on help

Step 6: Tap on Report a Problem

Step 7: Now, follow instruction on screen and explain your problem “Instagram Messages Not Showing Up“. Write your issue in detail.

Step 8: Click on Send Report

Wait for some time or it can also take longer time. Your issue will be resolved.

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Conclusion

To Fix Instagram messages not showing up issue, check for stable internet connection, Uninstall and install the Instagram app. This will fix your issue and Instagram messages will work properly.

Alternately, there are chances that there are some technical issues in Instagram App. So, in this case wait till the those technical issues resolved from Instagram team. After that your Instagram messages will work properly and you can send and see messages properly.

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