How To Fix Hinge Instagram Authentication Was Canceled?

In today’s digital age, online dating apps have become increasingly popular. One such app, Hinge, offers a unique approach to finding meaningful connections. It is the only app that promotes meaningful connections by focusing on users’ personalities and interests rather than just appearances. Its motto Designed to be Deleted, emphasizes its goal of helping users find long-term relationships rather than endless swiping.

Unfortunately, many hinge users have reported running into errors while authenticating their accounts with Instagram. 

If you are faced with this error, then fret not! We have got you covered. In this article, we’ll delve into the causes and provide solutions to fix this problem.

What Causes Hinge Instagram Authentication To Be Canceled?

A failed Hinge Instagram authentication can be frustrating, but it’s a solvable issue. By understanding the reasons and following the steps provided, you can get your Hinge profile back to normal and continue your search for meaningful connections. The following can be the potential causes of this authentication error:

1. Outdated Apps Version

• Hinge App – If you’re using an outdated version of the Hinge app, it may not support the latest Instagram integration features or have bug fixes for the authentication process. In this case, you should update your Hinge app to its latest version from your app store to ensure compatibility.

• Instagram – Similarly, an outdated Instagram app can lead to authentication issues.

Therefore, make sure to update both the Hinge and Instagram apps to prevent compatibility issues caused by outdated versions of the apps.

2. Age Verification

Some dating apps, including Hinge, have age verification requirements. This is to ensure the safety and security of the platform. If you have entered incorrect age details, then you might face trouble linking your Instagram account. Ensure you meet the age requirements specified by Hinge to proceed.

3. Temporary Glitch

Sometimes, glitches or temporary issues can cause authentication cancellation. In such cases, waiting for a while and attempting the integration again might solve the problem.

4. Server Issues

Another reason for an authentication error message could be temporary server issues on either Hinge’s or Instagram’s end. The servers may be experiencing high traffic or technical difficulties.

How To Fix Hinge Instagram Authentication Was Canceled?

To fix the Hinge Instagram Authentication was Canceled error, log out and log in on the app, check your internet connection, clear your device cache and data, and update the Hinge and Instagram apps. Additionally, link your Facebook with your Instagram account, verify your birth details and uninstall and reinstall the hinge app to solve the authentication error.

1. Logout And Login

The initial troubleshooting step for resolving the error “Instagram authentication was cancelled” on the Hinge platform is to log out and log back into your Hinge account. This fix will refresh and re-sync your device with our server:

• Tap the Gear Icon.
• Select the Log Out option at the bottom.
• Select “Continue With Facebook” or “Continue With Phone Number” to complete the login process.

2. Check Your Internet Connection

This is a common troubleshooting step to resolve authentication errors and other app-related issues. Sometimes, there might be problems with the internet connection affecting the app’s functionality.

Speed Tests: Begin by running a speed test for your mobile data or Wi-Fi to ensure your internet connection is stable and fast enough to load media. To run speed tests on your browser, follow these steps:

• Open a search engine on your device and search for a speed test website.
• Click on any one of them for instance, Ookla.
• Now, Allow your location access to the website and click on GO to speed test.

It will take 10-15 seconds to show results. If you face internet connectivity issues, switch to a better network.

Allow Data Usage – Some mobile plans or devices have data restrictions for specific apps. Check if your device settings or mobile plan settings restrict data usage for Hinge.
On your device, navigate to Settings and look for “Data Usage” or “App Data Usage.” Make sure Hinge is allowed to use data without any restrictions.

3. Clear Cache And Data On Your Phone

Clearing the cache and cookies can resolve issues related to corrupt or outdated data that may interfere with your login and app functionality. It resets the app to a clean state, allowing you to start fresh.

To clear the cached data of the Hinge app, follow the steps mentioned below:

For Android:

• Navigate to your Android device’s “Settings” by tapping the gear-shaped icon in the app drawer or the notification panel.
• Now select “Apps” or “Applications” from the Settings menu.
• Tap on the “Hinge” app from the list of installed apps.
• Once you’re in the Hinge app settings, select “Storage.” From there, you can tap on “Clear Cache” to delete cached data and “Clear Data” to remove cookies.
• After clearing the cache and cookies, exit the settings and restart the Hinge app.

For iOS:

• Tap on your iOS device’s “Settings” app.
• Now, find “Hinge” in the list of installed apps and tap on it.
• Now, tap on “Privacy.” 
• From there, you can clear data by tapping on the “Offload App” option.

4. Link Your Facebook With Instagram

The Hinge platform requires age verification to connect to your Instagram account. If there’s a mismatch in age, the authentication problem might occur on Instagram. So, to solve this error, go and link your Facebook to your Instagram.

To link Facebook with Instagram, follow these simple steps:

• Open your Instagram app and go to your profile.
• Tap the three horizontal lines in the top-right corner to open the menu.
• Select ‘Settings.’
• Scroll down and click on ‘Account.’
• In the ‘Linked Accounts’ section, select ‘Facebook.’
• You will be prompted to log in to your Facebook account.
• Once linked, you will see your Facebook profile picture and the option to share your Instagram posts to Facebook.

5. Ensure Correct Birthday Details On Facebook

Age verification will work only if your birth date details match on both platforms. Make sure your birthday is correct on your Facebook profile. Hinge app relies on this data to verify your age, so it’s crucial that the information matches across both platforms.

• Log in to your Facebook account.
• Click on your profile picture to access your profile.
• Navigate to the ‘About‘ section.
• Locate the ‘Contact and Basic Info‘ tab.
• Verify that your birthdate is correct. If not, change it by entering the correct details.

6. Update Hinge App

Outdated apps can often lead to authentication issues. To get started, follow these steps to update your Hinge app:

For Android:

• Open the Google Play Store on your device.
• Tap the three horizontal lines in the upper-left corner.
• Tap on “My apps & games.”
• Scroll down to find the Hinge app.
• If an update is available, tap “Update.”

For iOS:

• Launch the App Store on your iPhone or iPad.
• Tap your profile picture in the top-right corner.
• Scroll down to the Hinge app.
• If an update is available, tap “Update.”

7. Update Your Instagram

An outdated or old version of the Instagram app on your device can also cause trouble in connecting it with Hinge. So, make sure to keep your Instagram application up-to-date by following these steps:

For Android:

1. Open the Google Play Store.
2. Tap the three horizontal lines in the top-left corner.
3. Select “My apps & games.”
4. Find “Instagram” in the list of apps.
5. Tap “Update” next to Instagram if an update is available.

For iOS :

1. Open the App Store.
2. Tap your profile icon in the top right.
3. Scroll down to “Available Updates.”
4. Find “Instagram” and tap “Update” if available.

8. Uninstall And Reinstall The Hinge App

If nothing works, then try to uninstall and reinstall the app. Sometimes, a clean reinstall of the Hinge app can resolve authentication issues. Follow these steps to uninstall and reinstall the app:

For Android:

• Go to your device’s settings.
• Scroll down and select “Apps” or “Applications.”
• Find and tap on “Hinge.”
• Tap “Uninstall.“
• Now, to reinstall Hinge open the Google Play Store. Type “Hinge” and tap on Search.
• Locate the app and click on Install.

For iOS:

• Press and hold the Hinge app icon on your home screen.
• Tap the “X” to delete it.
• Open the App Store.
• Search for “Hinge” and download it.
• Sign in to your Hinge account.

9. Connect With Hinge Support 

If the issue persists, reach out to Hinge’s customer support for further assistance.

• Open the Hinge app.
• Tap on your profile picture in the top left.
• Scroll down and select “Help & Support.”
• Choose a relevant category or describe your issue.
• Follow the provided instructions to get in touch with Hinge support.

Or you can alternatively connect through their official website on your browser and seek support on your browser.