Fuliza, a continuous overdraft service, enables M-PESA users of Safaricom to complete their transactions even when there are insufficient money in their M-PESA account.
Are you facing issues in the Fuliza, Fuliza not working for you?
Is Your fuliza limit showing 0?
Are you facing any of below issue:
- Fuliza app crashing/ freezing/ stopping
- Fuliza app stuck on loading
- Fuliza login issue
- Fuliza something went wrong
- Fuliza app black screen or white screen
Don’t worry you are not alone. Lot of other people also face the same issue.
In this article, we will explain why the Fuliza is not working and how to fix it.
Why Is Fuliza Not Working?
If Fuliza not working, It can happen due to several reasons, such as:
- Your device is not compatible with Fuliza app
- You have turned on the low data mode in your mobile
- You haven’t updated the Fuliza app in a long while
- There may be a glitch or a bug in the Fuliza app.
- Fuliza server is down
- Your Wi-Fi or mobile data is not working properly
How To Fix Fuliza Not Working?
Fix 1: Try Alternating Between Wi-Fi And Mobile Data
One of the most common reasons why the Fuliza app is not working is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if the Fuliza app issue is related to your connection.
If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check the router in case you are using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Check Fuliza Server Is Down Or Not
If Fuliza is not working then there are chances that there is a bug or glitch in the Fuliza App or the Fuliza server is down.
There are many ways to check if the Fuliza server is down or if there is some bug/ glitch in Fuliza.
First way is to go to downdetector >> Search for Fuliza >> check if there is a spike in the graph or not.
If there is a spike then either Fuliza server is down or there is some bug.
Another way is just search on Twitter “Fuliza down”. You can check the latest tweets regarding the same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by the Fuliza team or the Fuliza server is up.
Fix 3: Log Out And Login Into Fuliza App
You can try to logout from the app and then again login into the app.
After that check issue is resolved or not.
If the Fuliza app is still not working then try out other fixes.
Fix 4: Clear Fuliza App Cache
Most of the time, when there is some issue with a Fuliza app, clearing the app cache will resolve the issue.
To clear the Fuliza App cache,
For Android users, Go to settings >> Find Fuliza App and click on that >> Tap on clear cache >> Fuliza App cache will be cleared.
For iPhone users, Go to iPhone settings >> Go to General >> Find Fuliza App and click on that >> Tap on iPhone Storage >> Tap on Offload App button >> Again Reinstall Fuliza app.
Check Fuliza app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model.
Fix 5: Delete And Reinstall Fuliza App
To Fix Fuliza app issues, first delete and then reinstall the Fuliza app. Sometimes Uninstalling and Reinstalling the Fuliza app will resolve the issue.
So, First Uninstall the app from your phone after that re-install again and check if the Fuliza app is working or not.
If the Fuliza app is still not working then try other fixes.
Fix 6: Update Fuliza App To Latest Version
One of the potential reasons for the Fuliza app stopped working is you are using an older version of Fuliza app.
Updating the Fuliza app to the latest version will fix all previous bugs in the app which were known to the Fuliza support team.
Always update the Fuliza app with the latest version because sometimes the old version does not work perfectly.
If your Fuliza app version is outdated then it may not work properly.
‘Update’ means you’re not on the latest version and you need to update your App.
You can also do an auto update of the app if you want, that will keep your app updated always with the latest version and bug free.
For Android users, Update Fuliza app from Google Play Store.
For iPhone users, Update Fuliza app from App Store.
Fix 7: Hard Reboot Your Device
If the above solution is not working then sometimes, there is an issue with your device not Fuliza app. So, Close the Fuliza app and hard reboot your device.
After rebooting the device, the Fuliza App will work fine.
Fix 8: Contact Fuliza Support Team
After performing the above fixes, if the Fuliza app is still not working then contact the Fuliza support team.
Explain your issue properly to the Fuliza support team. After that follow the Fuliza team instruction.
They will help you to fix your Fuliza app related issue.
Why Is Your Fuliza Limit 0?
Customers who have been on Fuliza network for less than 6 months will have NO LIMIT or zero limit.
To increase your Fuliza limit, keep utilizing Safaricom and M-PESA services and repaying your Fuliza M-PESA facility on time by topping up your M-PESA account.