How To Fix “Error Retrieving Case Status We Are Having Trouble Retrieving Your Case Status” On USCIS

Are you getting “Error retrieving case status We are having trouble retrieving your case status, Try again later” error message on USCIS website?

The United States Citizenship and Immigration Services (USCIS) is responsible for the administration of immigration and naturalization in the United States.

USCIS manages numerous immigration benefits and services, and as a result, receives a large number of applications and petitions each year.

Many people rely on the USCIS website to check the status of their cases, and it can be concerning when they encounter problems while doing so.

If you are getting the “Error retrieving case status We are having trouble retrieving your case status, Try again later” error message on the United States Citizenship and Immigration Services (USCIS) website, it can be frustrating and concerning.

This error message can prevent you from accessing your case status and receiving updates on your immigration applications.

However, there are several steps you can take to fix this error message and get access to your case status.

What Causes “Error Retrieving Case Status We Are Having Trouble Retrieving Your Case Status, Try Again Later” Error On USCIS

Error Retrieving Case Status We Are Having Trouble Retrieving Your Case Status, Try Again Later

There are several reasons why this error message may occur on the USCIS website.

One common reason is routine maintenance or system upgrades.

USCIS regularly conducts maintenance on their website and systems to improve the user experience and enhance security.

Another reason for this error message could be a technical issue on USCIS servers.

These issues can be caused by a variety of factors, including network connectivity issues, server overload, or software glitches.

If USCIS servers are experiencing a high volume of traffic, it can cause a slowdown in the system, leading to the error message.

How To Fix “Error Retrieving Case Status We Are Having Trouble Retrieving Your Case Status, Try Again Later” Error On USCIS

1. Wait And Try Again Later

The first step in fixing this error is to wait for some time and try again later.

This error message can occur due to routine maintenance or system upgrades or server overload on the USCIS website.

In most cases, this issue is resolved within a few hours or a day. Therefore, it is advisable to wait for some time and try accessing your case status later.

2. Use An Alternative Method

If you are unable to access your case status through the USCIS website, you can try an alternative method.

You can check your case status by directly entering the receipt number at egov.USCIS.gov, without logging in.

Go to https://egov.uscis.gov/casestatus/mycasestatus.do?appReceiptNum=XXX, where XXX is your receipt number.

This method seems to be working fine, and you may be able to access your case status using this method.

3. Clear Your Browser Cache And Cookies

Sometimes, issues with your browser cache and cookies can prevent you from accessing your case status on the USCIS website.

Clearing your browser cache and cookies can help resolve this issue.

You can follow the steps below to clear your browser cache and cookies:

  • Open your browser and click on the three dots in the top right corner of the window.
  • Select Settings from the drop-down menu.
  • Scroll down and click on Privacy and security.
  • Click on Clear browsing data.
  • Select the time range for which you want to clear the cache and cookies.
  • Check the boxes next to Cookies and other site data and Cached images and files.
  • Click on Clear data.