McDonald’s, the popular fast-food restaurant that everyone knows, has a mobile app that makes ordering and enjoying their food easier.
But just like any other technology, the app can sometimes have problems.
One of the common issues that users face is the McDonald’s App Error 10017.
In this article, we will explain why this error happens and give you easy steps to fix it.
Why Does McDonald’s App Error 10017 Occur?
There have been numerous users reporting error 110017 on social media.
According to the reports, this error occurs when a user attempts to log into the McDonald’s app.
McDonald’s has acknowledged this issue on Twitter and mentioned that it originated from their side.
They have further stated that the problem has been resolved as of December 8, 2021.
However, if you are still encountering this error, we have some workarounds available for you.
How To Fix McDonald’s App Error 10017 Occur?
Now that we understand the potential causes of Error 10017, let’s explore some simple solutions to fix it:
1. Check Your Internet Connection
Ensure that your device is connected to a stable and reliable internet connection.
Here are the steps to Check your internet connection for the provided solution steps:
- Turn off your router or modem, wait for a few seconds, and then turn it back on.
- If the problem persists, you can reset your network settings on your device. Go to the network settings menu and look for an option to reset or restart network settings.
- Try connecting your device to a different Wi-Fi network or switch to a cellular data network to see if the issue is specific to your current network.
- If possible, try connecting to the internet using a different device, such as a smartphone or tablet, to see if the issue is specific to your device.
2. Check McDonald’s Server Status
If the Error code 10017 occurs on the McDonald’s app, then you should do is check the server status.
If the server is down for some reason, the best thing you can do is wait for some time and try again later.
3. Check For Updates
As mentioned earlier, this issue has been resolved as of December 8, 2021.
However, if you are still facing this issue, please check for updates.
To do this, go to your app store, search for the McDonald’s app, and if any update is available, install it.
4. Clear McDonald’s App Cache And Data
Sometimes clearing the cache and data can resolve the issue because the cache stored on your phone can become corrupted over time.
Here are the steps to clear the cache of the McDonald’s app
Steps To Clear The Cache And Data On Android:
- Open Settings > Apps.
- Find and tap on the McDonald’s app.
- Tap on “Storage” or “Storage & cache.”
- Select “Clear cache” to remove temporary files.
- Optionally, you can tap on “Clear data” to delete all app data, including settings.
Steps To Clear The Cache And Data On iOS:
- Open Settings and go to the list of installed apps.
- Locate and tap on the McDonald’s app.
- Choose “Offload App” or “Delete App” to remove it.
- Visit the App Store and reinstall the McDonald’s app.
- Launch the app, log in, and the cache and data will be cleared during reinstallation.
5. Uninstall And Reinstall McDonald’s App
If the previous step did not work, try uninstalling the app from your device and then reinstalling it from your app store.
To uninstall and reinstall the McDonald’s app on your device, you can follow these general steps (the steps may vary depending on your device):
- Locate the McDonald’s app on your device’s home screen or app drawer.
- Press and hold the app icon until a menu appears.
- Select “Uninstall” or “Delete” to remove the app from your device.
- Open your device’s app store (e.g., Google Play Store for Android or Apple App Store for iOS).
- Search for the McDonald’s app, select it, and tap “Install” or “Get” to reinstall it on your device.
6. Contact McDonald’s Support
If none of the above solutions resolves the Internal Server Error, reach out to McDonald’s customer support.