eBay, the popular online marketplace, offers a wide array of products to buyers and sellers worldwide.
However, like any other platform, it occasionally encounters technical issues that can disrupt the user experience.
The full error message reads: “The sellers can’t accept payments right now. Contact them for help. Error Code: 70164”
One such issue is Error Code 70164. In this article, we’ll explain what this error code means, why it occurs, and provide easy-to-follow steps to help you resolve it.
Why Does Error Code 70164 On EBay Occurs?
As per user reports, the error code 70164 occurs when a buyer tries to make a payment.
This error can happen for a variety of reasons and will depend on both the buyer’s and seller’s accounts.
However, we have found some workarounds that might help resolve this issue.
If these troubleshooting methods don’t work for you, it is recommended to contact eBay customer support for further assistance.
How To Fix Error Code 70164 On EBay Occurs?
Now, let’s explore some simple steps to help you resolve the 70164 error:
1. Log Out And Then Log In Your EBay Account
If this error is occurring due to a temporary glitch, then simple troubleshooting methods like logging out of your account and logging in again should resolve this issue.
After logging in, simply retry the process.
2. Clear Browser Cache And Cockies
Over time, the cache and cookies in your browser can get corrupted. Clearing them might possibly resolve the 70164 Error Code for you.
Here are the steps to clear browser cache and cookies in commonly used browsers:
Steps To Clear Browser Cache And Cookies On Google Chrome:
- Click on the three-dot menu icon in the top-right corner of the browser window.
- Select “More tools” and then “Clear browsing data.”
- In the popup window, select “Cached images and files” and “Cookies and other site data.”
- Choose the time range for which you want to clear the data (e.g., “Last hour,” “Last 24 hours,” “All time”).
- Click on the “Clear data” button.
Steps To Clear Browser Cache And Cookies On Mozilla Firefox:
- Click on the three-line menu icon in the top-right corner of the browser window.
- Select “Options” and then “Privacy & Security.”
- In the “Cookies and Site Data” section, click on the “Clear Data” button.
- Check the boxes next to “Cookies” and “Cached Web Content.”
- Click on the “Clear” button.
Steps To Clear Browser Cache And Cookies On Safari:
- In the top menu, click on “Safari” and select “Preferences.”
- Go to the “Privacy” tab.
- Click on the “Manage Website Data” button.
- In the popup window, click on “Remove All” to clear all cookies and website data.
- Confirm by clicking “Remove Now.”
Steps To Clear Browser Cache And Cookies On Microsoft Edge:
- Click on the three-dot menu icon in the top-right corner of the browser window.
- Select “Settings” and then “Privacy, search, and Services.”
- Under the “Clear browsing data” section, click on the “Choose what to clear” button.
- Check the boxes next to “Cookies and other site data” and “Cached images and files.”
- Click on the “Clear” button.
3. Check Your Payment Information
If you come across eBay error code 70164, one of the first things you should do is to carefully review your payment information.
This step is important because errors or discrepancies in your payment details can often be the reason behind this error code.
In simpler terms, you should make sure that the information you provided for your payment, such as your credit card or PayPal details, is accurate and up to date.
4. Contact EBay Support
If you are still facing the 70164 error code on eBay, then it is recommended that you contact eBay Customer Support. They will help you with the specific issue you are facing.