Are you having problems with your Disney Stories in Alexa?
Maybe Alexa is not playing the Disney Stories no matter what you do.
Alexa is a great app when it comes to doing things remotely and with only a voice command but there are times when Alexa stops working.
It can be frustrating and exhausting for the users.
But there is no need to worry because in this article we will be going over the reasons why your Alexa had stopped working and what you can do to again listen to Disney Stories in your Alexa.
Why Are Disney Stories Not Working On Alexa?
There can be many reasons why your Alexa is not playing the Disney stories when you tell it to do so.
It can range from a technical issue to a poor internet connection.
We have discussed some of the important reasons down below.
1. Skill Not Enabled
If the skill ‘Disney Stories’ is not enabled in Alexa then it will not be able to play the Disney story that you want.
2. Unclear Voice Command
If your voice is unclear or Alexa can not understand the command that it gave it then also your Alexa will not play the Disney Stories.
3. Connection Issue
Alexa needs a stable and fast internet connection for you to have connection issues then Alexa will not be able to play Disney Stories on your device.
4. Technical Issue In Alexa
There can be technical issues due to which Alexa is unable to play Disney Stories.
In this case, you can try a few solutions given in our fixes section to fix the issue of Alexa not playing Disney Stories.
How To Fix Disney Stories Not Working On Alexa?
In this section, you will get to learn the fixes that will help you to fix the issue where your Alexa is unable to play Disney Stories.
1. Enable The Skill “Disney Stories”
The first solution is to check whether you have enabled the skill “Disney Stories” in your Alexa.
To enable it you will have to go to Alexa app from your phone and then select Skills & Games and navigate to Disney Stories.
Now enable the skill Disney Stories and you are done.
2. Give Proper Voice Commands
Try to speak to Alexa with a proper voice command that makes Alexa understand what you are saying.
You should also not be using words that Alexa can not understand.
Until and unless Alexa can understand you, it will not play Disney Stories.
3. Check Your Connection
Make sure that your internet connection is strong and stable.
Alexa is an online app and it requires a steady and fast internet flow for it to work properly on your device.
You can check whether you have any connection issues by interchanging your wifi with other connections available to you.
You can also do a simple Google Speedtest to check the speed of the internet.
If there is any issue with the internet connection then you will have to contact the local service provider to fix the issue.
4. Restart Alexa
As an alternate fix, you can close Alexa and restart it.
If there has been any glitch or small bug due to which you have been facing this issue then doing this would solve that.
5. Switch The Skill Off And Then On
If none of the fixes has worked till now then you can simply try to switch the skill Disney Stories OFF and then ON and see whether that solved the issue.
Simply go to Alexa app on your phone and then find Skills & Games and navigate to Disney Stories.
Now disable the skill and then enable it again after a few seconds have passed.
6. Contact Amazon Support Team
You should be able to listen to Disney Stories by now in Alexa however if it is still not working for you then we recommend that you please contact the Amazon Support Team and convey your issues to them.
They will be able to help you out by checking the problem for you.