Are you also having some trouble while watching anime series? And later on, it’s saying “Error Code Shak-1001-Generic”. Generally, this error occurs or pops up in the middle of the episodes or in the few minutes of an episode.
Many are encountering this issue which is causing trouble in the minds of the users.
What is Error Code Shak-1001-Generic on Crunchyroll? The error often occurs during crucial moments of your favourite shows. This disrupts your anime pleasure on Crunchyroll.
In this guide, we will discuss what causes Error Code Shak-1001-Generic on Crunchyroll and how to fix Error Code Shak-1001-Generic on Crunchyroll. So, stay with us and look for the same.
What Causes Crunchyroll Error Code Shak-1001-Generic?
As you an ardent anime fan who has encountered the annoying Crunchyroll Error Code Shak-1001-Generic. There would have been several issues that led to this error message. Below we have listed some of the major reasons behind this error. These are as follows:
- The first and foremost thing behind this error message is that you lost your network connectivity in the middle of your show which caused the error message to pop up.
- There could have been a possibility that antivirus software is interfering with the proper functioning of Crunchyroll and causing an error like 1001.
- The Shak-1001 error on Crunchyroll may be caused by an overloaded watch queue.
- Sometimes your DNS settings happen to create trouble which results in the error message.
- Many users have reported that this error occurred when they were watching shows on the high-quality settings.
- There could have been some trouble with the Crunchyroll app itself as there can be some bugs or glitches that arise which is causing hurdles in playing the videos on Crunchyroll.
These could be the main causes of the Crunchyroll Error Code Shak-1001-Generic. You can fix the error easily. So stay with us because below we have mentioned some of the major fixes that can fix the issue.
How To Fix Crunchyroll Error Code Shak-1001-Generic?
1. Download The Episode In Offline Mode
If you want to complete the shows that you were watching on Crunchyroll but are not able to watch because of the error raised which is Error Code Shak-1001-Generic on Crunchyroll, then you can download your episode on Crunchyroll and may watch them later. This is proven to be the most viable solution which is to download an anime episode and watch it in offline mode.
This method you can adopt until the Crunchyroll support team addresses the Shal-1001 error.
2. Lower Video Quality
Many users have reported that this error occurred when they were watching shows on high-quality settings as it demands a high range of internet.
Then this issue will be fixed when you lower the video quality. Because most Crunchyroll users watch anime at 1080p.
Therefore you are required to lower the video quality near 480p before you start any anime episode.
3. Clear Your Crunchyroll Watch Queue
The Shak-1001 error on Crunchyroll may be caused by an overloaded watch queue. This problem is resolved by clearing the Crunchyroll watch queue.
Below are the steps mentioned to do the same. So look and follow them correctly.
Steps to clear the Crunchyroll watch queue on the Browser:
- Open any browser and search for Crunchyroll.com.
- Log into it.
- Select “Queue” by going to the “Menu icon”.
- Then move to “My Queue” and tap on “All of the shows and delete them”.
Steps to clear the Crunchyroll watch queue on the Crunchyroll app:
- Open the “Crunchyroll” app on your device.
- Reach out to “My Account”.
- Select all the shows from which you want to unsubscribe by clicking on “My Lists”.
- Then click “Remove” from “Watchlist”.
4. Check The Server Status Of The Crunchyroll
There may have been a possibility that servers might have crashed as a result of too many users logging in simultaneously to Crunchyroll. This leads to show you the Shak error code 1001 on Crunchyroll.
In case the server is going through an outage or the server is having scheduled maintenance, the Crunchyroll app will not work properly and show you the error message.
You can open Crunchyroll and check whether it continues to show you the error message after you see that the server is back online.
The server should be back online shortly as the technical team will be working on it to fix it soon. You can also check the Crunchyroll server by clicking here.
Other than checking the server status, sometimes it happens a certain glitch or bug arises. And it may cause trouble in the functioning. The best way to get rid of this issue is to wait for some time.
Waiting it out is always an option. And many times it happens to be the preferred fix to solve the arising issue.
5. Disable Antivirus
Sometimes it happens that the antivirus software interferes with the proper functioning of Crunchyroll on your device and later on shows you this error message like Shak-1001-Generic on Crunchyroll.
So in this case, all you need to do is disable or remove the third-party antivirus software to fix the above issue.
Just follow these steps to disable antivirus:
- To access Windows Settings, press Windows + I.
- Select Windows Security > Virus & Threat Protection from the Update & Security menu.
- Click Manage Settings in the right window’s “Virus & threat protection settings” section.
- Disable the “Real-time protection if off, leaving your device vulnerable” option.
6. Clear DNS Settings
Incorrect DNS configurations or proxy server settings may prevent your device from connecting to the Crunchyroll servers, causing the resulting error to come.
If you suspect DNS settings are causing the problem, then you are required to make some changes to your DNS settings.
Clearing DNS settings can vary depending on your device and operating system. Here are general steps for some common platforms:
Steps to clear DNS settings on Android:
- Go to “Settings.”
- Select “Network & Internet.”
- Tap on “Wi-Fi” or your active data connection.
- Tap on the network you’re connected to.
- Tap “Advanced.”
- Select “IP settings” and choose “DHCP” or “Static,” depending on your preference.
- If using “Static,” enter the DNS server addresses you want to use.
Steps to clear DNS settings on iOS (iPhone/iPad):
- Go to “Settings.”
- Tap on “Wi-Fi.”
- Tap the “i” (info) icon next to your connected Wi-Fi network.
- Scroll down and tap on “Configure DNS.”
- If there are any DNS servers listed, tap “Delete” to remove them.
- To add new DNS servers, tap “Manual,” and enter the DNS server addresses you want to use.
Remember to save your changes and, if necessary, restart your device or network connection to apply the new DNS settings.
7. Check Your Internet Connection
Sometimes the error can occur due to an unstable internet connection. So if your internet connection is poor or unstable then it could lead to Error Code Shak-1001-Generic on Crunchyroll.
Because a weak internet connection may disrupt the communication between your device and the Crunchyroll servers.
Try switching off mobile data and switching to a Wi-Fi network instead. It is also needed that the Wi-Fi is placed nearly to the device.
While experiencing a slow or no internet connection, it is suggested to reboot the Wi-Fi router. It depends on the internet usage and how often it is needed to reboot our Wi-Fi router. These are the steps to follow in restarting the Wi-Fi router:
- Simply switch off the router and unplug it from all the devices and power supply.
- Wait for 3 minutes and then plug it in again.
- Now wait for the signal to come back and connect to the internet through it.
Ensure that you have a stable and strong internet connection and adequate speed. If you have a strong internet connection then it’ll boost the performance of the app and help in removing the glitches.
You can check your internet speed by clicking here.
8. Uninstall And Reinstall Crunchyroll
If you have proper internet connectivity and your network is working well. Then in this case you can try one simple method which is uninstalling and reinstalling the Crunchyroll app.
Many times there is a bug arises in the application which could stop the app from connecting to the Crunchyroll servers.
Therefore, try uninstalling and reinstalling the app which will delete all corrupted files and ensure proper connectivity and smooth functioning of the application.
9. Clear Crunchyroll App Cache
A mobile app’s performance diminishes or degrades when its available storage space is exhausted.
It is thus important to do regular checks on all hardware and software to determine whether or not there is an excess of extra storage space.
Below are the steps to delete the Crunchyroll app history and cache:
Clearing the Cache on Android:
- Go to “Settings” on your Android device.
- Scroll down and select “Apps”.
- Find and tap on the “Crunchyroll” app.
- Then you will see options like “Storage” or “Storage & cache.” Tap on it.
- Look for the “Clear cache” button and tap on it to clear the app’s cache.
Clearing the Cache on iOS (iPhone/iPad):
- Go to the home screen of your iOS device.
- Find and tap on the “Settings” app.
- Scroll down and select “General.”
- Next, tap on “iPhone Storage”.
- Locate and tap on the “Crunchyroll” app from the list of installed apps.
- On the app’s storage screen, you should see an option to “Offload App”.
- Click on it. And then by following the above steps, it will clear the cache from the Crunchyroll app.
10. Update The Crunchyroll App To The Latest Version
App updates often include bug fixes and performance improvements that address issues like Error Code Shak-1001-Generic on Crunchyroll.
Using an old or outdated version of the Crunchyroll application will cause other related issues.
Also using the old or outdated version of the app leads to slow functioning which hints at pending updates of your application.
Therefore it becomes very important to check for any recent changes to ensure the apps’ smooth functioning.
For Android, go to “Google Play” > “My Games & Apps” > “Crunchyroll”. If you can find the “Update” button, tap it, and then, you’ll get the latest version of the app.
For iPhone, go to “App Store” > “Crunchyroll”. If you can find the Update button, tap it, and then, you’ll get the latest version of the app.
11. Contact Crunchyroll Support Through Social Media
After trying the above-mentioned fixes if you are still facing any difficulty in resolving the issue then another way to fix this error code is to call Crunchyroll support directly.
If the technical executives sitting there are well aware of this error code in a particular region, then they will inform accordingly.
If they find the problem only reported on your system, then they will diagnose it accordingly.
You can visit their social account given on the website, then you can drop your query there on the page.