How To Fix Crunchyroll Error Code P-Dash-28

By Deepanshi Gahlyan . September 11, 20238 Mins read

Do you want to stream anime on Crunchyroll? Are you facing Crunchyroll Error Code p-dash-28? Did your Crunchyroll video fail while playing? Are you unable to watch anime videos on Crunchyroll? Did your Crunchyroll screen go blank while streaming?

In this article we will cover What is Crunchyroll Error Code p-dash-28, What are the possible reasons for having this error, and most importantly how to fix it so you can quickly resume watching your favorite programs.

Error Code P-Dash-28 is a common error on Crunchyroll that typically occurs when there is a problem with the video playback.

What Causes Crunchyroll Error Code P-Dash-28?

The causes for Crunchyroll Error Code p-dash-28 can be Server overload, poor internet connectivity, outdated Crunchyroll app version, Geo-Restricted Content, cache overload, and corrupted app data.

Below is the elaboration of the causes of Crunchyroll Error Code p-dash-28:

1. Server Overload

Crunchyroll experiences heavy traffic during popular show releases, which can strain their servers.

When too many users try to access content simultaneously, it may lead to slower streaming, buffering, or even errors.

This is why it’s not uncommon to experience issues during peak viewing times.

2. Poor Connectivity Problems

A shaky or unstable internet connection can disrupt your streaming experience on Crunchyroll.

Insufficient bandwidth, frequent disconnections, or high latency can all contribute to buffering and playback errors.

3. Outdated Crunchyroll App

Using an outdated version of the Crunchyroll app can result in compatibility issues.

Developers regularly release updates to improve performance, fix bugs, and ensure seamless streaming.

If you’re running an older version, it may not work well with the latest content or features.

4. Geo-Restricted Content

Crunchyroll licenses its content to specific regions. If you’re trying to access content that is not available in your region due to licensing agreements, you’ll encounter restrictions or errors.

You might need a VPN to bypass these restrictions.

5. Cache Overload

Over time, your device accumulates temporary data, such as cache files and cookies, from Crunchyroll.

These can accumulate and negatively affect performance.

Clearing your app’s cache and cookies can often resolve these issues, as it provides a fresh start for the app.

6. Corrupt App Data

Sometimes, the app’s data stored on your device can become corrupted. This could be due to various factors, including app crashes or interrupted updates.

Clearing app data or reinstalling the app can help eliminate this issue, essentially giving you a clean slate to work with.

How To Fix Crunchyroll Error Code P-DASH-28?

To fix Crunchyroll Error Code p-dash-28 you can refresh and restart the Crunchyroll app, ensure a stable internet connection, check Crunchyroll’s server status, change DNS settings, Clear Cache and cookies, check regional availability, Update the Crunchyroll app, and reinstall it.

Below are the detailed fixes for Crunchyroll Error Code p-dash-28:

1. Refresh And Restart

Sometimes, when you encounter issues while using Crunchyroll, a quick page refresh or restarting the app can work wonders. It helps to clear temporary glitches and bugs.

You can refresh the page with Ctrl+F5 (on Windows) or Shift+Cmd+R (on Mac)

2. Ensure Stable Internet Connection

The stability of your internet connection is crucial. If you are using a cellular network then try switching to a WiFi network.

How To Fix Crunchyroll Error Code P Dash 28 Ensure stable internet connection

If you’re using Wi-Fi, try moving closer to the router to improve signal strength. For wired connections, ensure your Ethernet cable is properly connected and not damaged.

You can also try switching off and on your Wi-Fi router and try resetting it.

Steps to reset the Wi-Fi router are:

Keep your router plugged in.
Find your router’s reset button (available at the back or bottom of the router).
Use a paperclip to hold down the reset button for 30 seconds.
Release the button.
Wait for the router to power back on.

If the Connectivity problem still persists then you should contact your internet service provider.

3. Check Crunchyroll Server Status

You can check on Down Detector for Crunchyroll’s Server status.

How To Fix Crunchyroll Error Code p dash 28 server status report

If there’s a problem with Crunchyroll’s server, you’ll be able to see a chart of recent outages and their current status.

4. Change DNS Settings

Public DNS servers like Google’s (8.8.8.8 and 8.8.4.4) or Cloudflare’s (1.1.1.1 and 1.0.0.1) can often provide faster and more reliable DNS resolution.

To change your DNS settings, go to your device’s network settings and look for DNS configuration options.

Replace the default DNS with one of these public DNS server addresses.

Steps to change your DNS settings on Android:

Go to Settings
Click on Network & Internet
Then choose Advanced
Then click Private DNS.
Select Private DNS provider hostname.
Enter dns.google as the hostname of the DNS provider.
Click Save.

Steps to change your DNS settings on iOS:

Go to Settings > Wi-Fi.
Tap the i icon next to the Wi-Fi network that you want to change DNS servers for.
Scroll down to find the DNS section and tap Configure DNS.
Tap Manual and add Google IP addresses. Optionally you can also remove all default DNS servers in the list.
For IPv4: 8.8.8.8 and/or 8.8.4.4
For IPv6: 2001:4860:4860::8888 and/or 2001:4860:4860::8844

Steps to change your DNS settings on Windows:

Go to the Control Panel.
Click Network and Internet
Then Click Network and Sharing Center
Then Choose Change adapter settings.
Select the connection for which you want to configure Google Public DNS. For example:
To change the settings for an Ethernet connection, right-click the Ethernet interface and select Properties.
To change the settings for a wireless connection, right-click the Wi-Fi interface and select Properties.
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Select the Networking tab. Under “This connection uses the following items”, select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6) and then click Properties.
Click Advanced and select the DNS tab. If there are any DNS server IP addresses listed there, write them down for future reference, and remove them from this window.
Click OK.
Select “Use the following DNS server addresses”. If there are any IP addresses listed in the Preferred DNS server or Alternate DNS server, write them down for future reference.
Replace those addresses with the IP addresses of the Google DNS servers:
For IPv4: 8.8.8.8 and/or 8.8.4.4.
For IPv6: 2001:4860:4860::8888 and/or 2001:4860:4860::8844.
For IPv6-only: you can use Google Public DNS64 instead of the IPv6 addresses in the previous point.

Steps to change your DNS settings on Mac:

Click Apple menu
Then Click System Preferences
Then choose Network.
If the lock icon in the lower left-hand corner of the window is locked, click the icon to make changes, and when prompted to authenticate, enter your password.
Select the connection for which you want to configure Google Public DNS. For example: To change the settings for a Wi-Fi connection, select Wi-Fi, and click Advanced and To change the settings for an Ethernet connection, select Built-In Ethernet, and click Advanced.
Select the DNS tab.
Click + to replace any listed addresses with, or add, the Google IP addresses at the top of the list:
For IPv4: 8.8.8.8 and/or 8.8.4.4.
For IPv6: 2001:4860:4860::8888 and/or 2001:4860:4860::8844.
For IPv6-only: you can use Google Public DNS64 instead of the IPv6 addresses in the previous point.
Click OK
Click Apply.

5. Clear Cache And Cookies

It’s a good practice to check your browser or app cache. This helps prevent the buildup of outdated data that can cause performance problems and therefore can prevent and resolve Crunchyroll Error Code p-dash-28.

If you are using the Crunchyroll App Then Follow the following steps to clear the Crunchyroll App Cache for Android Devices:

Open the “Settings” app on your Android device.
Now, go to “Storage>Apps” and then search for Crunchyroll.
Once you find it, tap on the app and select the “Clear Cache” option.

If you are using the Crunchyroll App Then Follow the following steps to clear the Crunchyroll App Cache for iOS Device:

Open the “Settings” app on your iPhone
Now, find the “Crunchyroll” app from the list.
Once found, tap on it and scroll below.
You will now see an option that says, “Clear temp data on next start”.
Toggle it on and then open the Crunchyroll app.

To Clear the Cache of the Crunchyroll app on Smart TV Follow the following steps:

Go to “Settings”
Click on “TV Device Manager”.
Click on “Clean Memory” and “Clear Running Apps”.

To Clear the Cache of the Crunchyroll Website on Web Browser Follow the following steps:

Click on the three dots in the top right corner.
Go to “Settings”.
Scroll down and click on “Privacy and security”.
Under “Privacy and security”, click on “Clear browsing data”.
Select “Cookies and other site data” and “Cached images and files”.
Click “Clear data”.

6. Update Crunchyroll App

Always make sure you’re using the latest version of the Crunchyroll app. Developers frequently release updates to fix bugs and improve performance.

To Update the Crunchyroll app on Android Follow the following steps:

Open the Google Play Store app on your Android device.
Tap on the “three horizontal lines” located at the top-left corner of the screen.
Select “My apps & games” from the drop-down menu.
Find Crunchyroll in the list of apps and tap on the “Update” button.
Wait for the update to complete, and launch the app.

To Update the Crunchyroll app on iOS Follow the following steps:

Open the App Store app on your iOS device.
Tap on your “profile picture” located at the top-right corner of the screen.
Scroll down and find “Crunchyroll” in the list of apps.
Tap on the “Update” button next to the Crunchyroll app.
Wait for the update to complete, and launch the app.

To Update the Crunchyroll app on Smart TV Follow the following steps:

To Update the Crunchyroll app on smart TV Open The “App Store” on the smart TV.
Search for “Crunchyroll App”.
Click on “Crunchyroll app”.
Click on “Update”.
Wait for the update to complete and launch the app.

To Update the Crunchyroll app on PlayStation Follow the following steps:

To Update Crunchyroll on PlayStation navigate to the Crunchyroll app on the Home screen.
Press the options button on your PlayStation Remote.
A sidebar appears, Click “Check for Updates” on the sidebar.
Click on “Update”.

7. Check Regional Availability

Ensure you’re accessing content that’s available in your region. Some content on Crunchyroll may be restricted based on your location due to licensing agreements.

You can try using a VPN service to bypass this situation and connect your VPN to a country where Crunchyroll’s services are available.

8. Uninstall And Reinstall The Crunchyroll App

If you’re facing persistent issues, consider uninstalling and then reinstalling the Crunchyroll app. This provides a fresh start and can resolve software-related problems.

To Uninstall and Reinstall the Crunchyroll app on Android Follow the following steps:

To uninstall Crunchyroll on Android, go to the “Play Store”, search for “Crunchyroll”, open up Crunchyroll’s store page, and then click “Uninstall”
If you are prompted to Uninstall the app then click the “Uninstall” button again.
To reinstall, just click the “Install” button.

To Uninstall and Reinstall the Crunchyroll app on IOS Follow the following steps:

To uninstall Crunchyroll on iOS, find the “Crunchyroll” icon on your home screen, press down, and hold it until a dropdown appears, then click “Delete App”.
To reinstall Crunchyroll on iOS, go to the “App Store”, search for “Crunchyroll”, and click “GET”.