Are you getting this notification, “Couldn’t get your about, Try again”, when trying to open your WhatsApp?
WhatsApp is one of the most popular instant messaging apps used around the world. However, like any other app, WhatsApp can sometimes encounter technical issues.
One of the common issues that users may face is the error message “Couldn’t get your about, Try again” when attempting to open WhatsApp.
In this blog post, we will discuss the possible causes of this error and provide some solutions to help you fix it.
What Causes “Couldn’t Get Your About. Try Again” On WhatsApp
The “Couldn’t get your about, Try again” message on WhatsApp is likely caused by a bug in the beta version of WhatsApp.
It is not a critical issue, and users can continue to use the app as usual. The issue is expected to be fixed in a future update of WhatsApp.
The Beta Version of WhatsApp gives you early access to many WhatsApp updates when it is unavailable for normal WhatsApp users.
However, it also contains many bugs, unlike the normal WhatsApp version.
These bugs could be a reason why you might be seeing the message, “Couldn’t get your about, Try again”.
WABetaInfo write on twitter that “Some users on WhatsApp beta for Android may experience an issue where the app is unable to get their About.“
“If you’re experiencing this issue, don’t worry: you can keep using the app as always. I hope this issue will be fixed in a future update of WhatsApp.“
How To Fix “Couldn’t Get Your About Try Again” On WhatsApp
1. Wait For The Bug To Be Fixed
If you’ve encountered the message “Couldn’t get your about, Try again,” the first thing you should do is wait it out.
As users getting this error in Beta Version of WhatsApp.
This error message is typically an indication of a bug that the WhatsApp technical team is already working on resolving.
In most cases, the issue should resolve itself within few hours to few days. If the problem persists, you can try the next step.
2. Switch To The Normal Version Of WhatsApp
If you’re using the beta version of WhatsApp, the “Couldn’t get your about. Try again” message might be a result of a bug in the beta version.
In this case, switching to the normal version of WhatsApp might solve the problem. The normal version of WhatsApp is more stable and has fewer bugs than the beta version.
To switch to the normal version of WhatsApp, you need to uninstall the beta version and install the normal version from the Google Play Store or Apple App Store.
3. Don’t Turn Off WhatsApp Notifications
Turning off WhatsApp notifications might seem like a quick fix for the “Couldn’t get your about. Try again” message, but it’s not.
If you turn off notifications, you won’t receive any notifications for WhatsApp messages or calls.
This means you might miss important messages or calls from friends, family, or colleagues. It’s best to keep the notifications on and wait for the technical team to resolve the issue.
4. Report The Problem To WhatsApp
If you’re still experiencing the “Couldn’t get your about. Try again” issue, you can report it to WhatsApp.
To report the problem, you need to install the normal version of WhatsApp and then go to settings and then help.
In the help section, you can report the issue and provide details about the error message. This will help the technical team identify and resolve the issue faster.
