How To Fix Best Buy Checkout Not Working

Online shopping has become increasingly popular in recent years, especially during the pandemic.

However, experiencing technical difficulties during online checkouts can interrupt your shopping and cause frustration. If you’re facing problems with the Best Buy checkout not working, there could be several reasons behind it.

But, fret not! We have got you covered. In this article, we have covered the potential fixes for this checkout error not working on BestBuy.

What Causes Best Buy Checkout Not Working?

When you encounter checkout issues on Best Buy’s website, it’s crucial to pinpoint the problem and determine whether it’s on your end or a system-wide error.

1. Best Buy Website Glitches 

Occasionally, the Best Buy website may experience glitches during checkout that result in errors. Customers have reported situations where they were unable to proceed to payment information, pointing to potential server or software hiccups on the site.

2. Payment Gateway Issues

Issues with the payment process, such as PayPal payments not working on Best Buy’s website, are also common. This might stem from either Best Buy’s system or the payment service provider’s end.

3. Best Buy Server Issues

Best Buy may experience high traffic during certain periods that cause server errors. For instance, during new product launches or sales events, the increased traffic on Best Buy’s website might lead to temporary outages, as suggested by customers’ experiences on social platforms.

How To Fix Best Buy Checkout Not Working?

To fix Best Buy checkout not working, you can check for website outages, clear cache, and cookies, and update your browsers. Additionally, verify your payment methods and try incognito mode to checkout on Best Buy.

1. Check Your Internet Connection

A slow or unstable internet connection can cause issues with loading pages and completing the checkout process.

So, the first thing you should check is your internet connection. Ensure that your device is properly connected to the internet and that the connection is stable.

Check Cables and Connections

Ensure that all cables are securely connected. For wired connections, check the Ethernet cable. For wireless connections, ensure that Wi-Fi is enabled and the correct network is selected.

Run Speed Test

To run a speed test for your internet connection, follow these general steps:

• Visit a reputable speed test website such as Speedtest or Fast.com.
• Click the “Go” or “Start” button on the website to initiate the speed test. The test will measure your download and upload speeds as well as your ping.
• Once the speed test is complete, review the results. You will typically see your download speed (how quickly data is transferred from the internet to your device), upload speed (how quickly data is transferred from your device to the internet), and ping (the time it takes for data to travel to its destination and back).

Reboot Your Router

• Turn off the router using the power button or by unplugging it.
• Wait for 30 seconds to ensure that the router fully powers down.
• Turn the router back on by plugging it in and allowing it to restart.

2. Clear Your Browser Cache

Your browser’s cache may hold outdated information. Clear it by going to your browser settings and selecting the option to clear browsing data. Ensure you tick the cache or temporary internet files option before confirming.

The steps to clear browser cache and cookies are given below:

• For Chrome: Go to Settings > Privacy and security > Clear browsing data. Select ‘Cookies and other site data‘ and ‘Cached images and files,‘ then click ‘Clear data.’
• For Safari: Go to Safari menu > Preferences > Privacy > Manage Website Data > Remove All.
• For Microsoft Edge: Go to Settings > Privacy, search, and Services> Clear browsing data. Choose what to clear and then select ‘Clear now.’

3. Use A Different Browser

Sometimes, the issue might be specific to a browser. So, if the problem persists, switch to another web browser to rule out browser-specific issues.

• Pick a well-known browser that you don’t usually use. Common alternatives include Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.
• Navigate to Best Buy in that browser via your preferred search engine
• Once on the Best Buy website, try to go through the checkout process as you normally would. Log into your account, add the items to your cart, and proceed to checkout.

4. Update Your Browser

An outdated browser can cause compatibility issues with modern websites. Check for any available updates in your browser settings and install them.

If you’re experiencing issues with Best Buy’s checkout or any other website functionality, updating your browser can often resolve these problems. To update your browser, follow these simple steps:

Google Chrome:

Open Chrome, click the three dots, go to “Help” > “About Google Chrome,” and if there’s an update, it will install automatically. Then, relaunch Chrome.

Firefox:

Open Firefox, click the three lines, go to “Help” > “About Firefox,” and it will update automatically. Restart Firefox to complete the update.

Safari (macOS):

Open the App Store, click “Updates,” and if a Safari update is available, click “Update” or “Update All.”

Edge:

Open Edge, click the three dots, go to “Settings” > “About Microsoft Edge,” and it will auto-update if needed. Restart Edge afterwards.

5. Disable Browser Extensions

Some browser extensions interfere with website functionality. Try disabling all extensions, especially ad blockers, to see if this resolves the issue.

To disable browser extensions, follow these simple steps:

• For Chrome: Go to Settings > Extensions > Manage Extensions. Disable any extension by clicking the toggle switch off.
• For Safari: Go to Safari menu > Preferences > Extensions. Uncheck the extension you want to disable.
• For Microsoft Edge: Go to Settings > Extensions. Disable the desired extension by clicking the toggle switch.

6. Enable JavaScript

Make sure that JavaScript is enabled in your browser, as Best Buy’s website relies on them for the checkout process.

To enable JavaScript, follow these simple steps:

Google Chrome:

• Open Google Chrome.
• Click the three dots in the upper-right corner to open the menu.
• Select “Settings” from the dropdown menu.
• Scroll down and click on “Advanced” to expand the advanced settings.
• Under “Privacy and security,” click on “Site Settings.”

• Scroll down to find “JavaScript” and click on it.
• Toggle the switch next to “Sites can use JavaScript” to enable JavaScript.

Safari (macOS):

• Open Safari.
• Click on “Safari” in the menu bar at the top of the screen.
• Select “Preferences” from the dropdown menu.
• Click on the “Security” tab or “Websites” tab, depending on your version of Safari.
• Check the box next to “Enable JavaScript.”

Microsoft Edge:

• Open Microsoft Edge.
• Click the three dots in the upper-right corner to open the menu.
• Select “Settings” from the dropdown menu.
• Click on “Cookies and site permissions” from the sidebar.
• Scroll down to find “JavaScript.” Click on it.
• Toggle the switch to “Allowed (recommended)” to enable JavaScript.

7. Try Incognito Mode

Use your browser’s incognito or private browsing mode to attempt the checkout process, as this will disable most extensions and use a fresh session.

Here’s how you can use Incognito Mode:

Google Chrome:

•  Launch the Google Chrome browser on your device.
• You can either press Ctrl+Shift+N (Windows) or Command+Shift+N (macOS) to open a new Incognito window, or you can click the three dots in the upper-right corner of the browser window to open the menu and select “New Incognito Window.”
• In the Incognito window, navigate to the Best Buy website.
• Try to complete the checkout process as you would normally to see if Incognito Mode resolves the issue.

Mozilla Firefox:

•  Start the Mozilla Firefox browser.
•  Press Ctrl+Shift+P (Windows) or Command+Shift+P (macOS) for a new Private window, or click the three horizontal lines for the menu and select “New Private Window.”
• Visit the Best Buy website and proceed with your checkout.

Safari:

•  Open the Safari browser on your Mac.
• Click on “File” in the menu bar and choose “New Private Window,” or use the shortcut Command+Shift+N.
• Go to Best Buy and attempt to complete your purchase.

Microsoft Edge:

•  Launch the Microsoft Edge browser.
• You can either press Ctrl+Shift+N or click on the three dots in the upper-right corner to open the menu and select “New InPrivate Window.”
• Enter the Best Buy website in the InPrivate window and see if the checkout works.

8. Check Your Payment Method

If you’re having trouble with the checkout process at Best Buy, particularly regarding payment issues, it’s crucial to check your payment method. Follow the steps given below:

Verify Your Payment Credentials

Verify that your payment credentials are correct and up to date. This includes the card number, expiration date, CVV code, and billing address. Any discrepancies can lead to declined transactions. Problems with payment can halt the checkout process.

Check for Expired Cards

Make sure that the card you’re using has not expired. An expired card will be automatically declined.

Check Account for Sufficient Funds

Ensure that your account has enough funds or credit available to cover the purchase. If you’re using a debit card, check your bank account balance.

Confirm Card Type is Accepted

Check that Best Buy accepts the type of card you’re using. Most major retailers accept Visa, MasterCard, American Express, and Discover, but it’s always good to confirm.

Verify Billing Address

The billing address you enter at checkout must match the address associated with your credit/debit card. Any mismatch can result in a declined transaction.

9. Check BestBuy Server Status

By checking these resources, you can determine if the problem is on your end or if Best Buy is experiencing widespread technical issues.

Go to Downdetector’s Best Buy page. This service provides real-time information on the status of Best Buy’s servers based on user reports.

 If there is a widespread problem, you may need to wait until Best Buy resolves the issue.

10. Contact Best Buy Support

If all else fails, reach out to Best Buy’s customer service for assistance. They can provide insights into any ongoing website issues or specific account-related problems.

Remember to routinely check for any updates on the Best Buy Support & Customer Service page for any known issues that might be affecting the checkout process