How To Fix Bershka Error Code 11

Are you experiencing an issue with Bershka’s online store and receiving error code 11 while trying to complete your purchase?

You’re not alone. Many customers have been reporting this issue when trying to make a payment on the website.

The full error is “Status: failure, error code: 11, errorMessage: invalid request“.

Error code 11 can be frustrating and can prevent you from completing your purchase, but don’t worry, there are steps you can take to fix the problem.

In this blog post, we’ll explain what causes Bershka error code 11, and provide you with a step-by-step guide on how to troubleshoot and fix the issue.

What Causes Bershka Error Code 11

The specific cause of error code 11 with Bershka is not known. However, it is likely related to an issue with the payment process.

It could be caused by incorrect or outdated payment information, an issue with the payment system or server, Bershka server outage or a problem with the device or internet connection being used.

Explain below fixes in detailed way

How To Fix Bershka Error Code 11?

To fix Bershka error code 11, you can try the following steps:

1. Check Bershka Server Outage

One of the first things you should do when encountering error code 11 is to check if there is a Bershka server outage.

This can be done by visiting the Bershka website or social media channels to see if there are any announcements of planned maintenance or unexpected downtime or by checking down detector.

If there is a server outage, you will need to wait until the issue is resolved before attempting to make your purchase again.

2. Double Check Your Payment Information

Ensure that all the payment details such as credit card number, expiry date, CVV, and billing address are correct.

Incorrect or outdated payment information can cause the error code 11 to appear.

Double-checking your payment information can prevent the error from occurring and allow you to complete your purchase.

3. Try To Use Another Payment Method

If the error persists, try using a different payment method such as PayPal or a different credit card.

This can help you identify if the problem is with the payment method you are currently using or if it is a problem with the Bershka website/ app.

4. Wait For Sometime & Try Again

Sometimes, the error code 11 may appear due to a temporary problem with the website/ app or the payment gateway.

In this case, waiting for a few minutes and trying again can resolve the issue.

5. Contact Bershka Support Team

If you are still experiencing error code 11 after trying the above steps, contact Bershka customer support for further assistance.

They will be able to provide more detailed information and help resolving the error code 11.

They might ask for your order details, payment information and other necessary information to help you out.