Encountering error codes when trying to use a banking app can be a significant inconvenience, especially when you need urgent access to your financial information. Barclays customers may sometimes face the perplexing Error Code BA040.
This error can disrupt the usual smooth experience with the Barclays app, leaving many users looking for a reliable solution.
The full error message will read “Something’s gone wrong. Call us on 0333 200 1014 for help logging in. Your usual call rates apply and we might record your call”.
In this blog, we will navigate the troubleshooting process to resolve the Barclays Error Code BA040, ensuring you can return to managing your accounts with ease.
How To Fix Barclays Error Code BA040?
To Fix “Barclays Error Code BA040”, you should check your internet connection, update the Barclays app, and clear the app cache and data. Additionally, you should also check the service status and reinstall the app to fix “Error Code BA040”.
1. Check Your Internet Connection
While experiencing a slow or no internet connection, it is suggested to reboot the Wi-Fi router. These are the steps to follow in restarting the Wi-Fi router:
- Simply switch off the router and unplug it from all the devices and power supply.
- Wait for 3 minutes and then plug it in again.
- Now wait for the signal to come back and connect to the internet through it.
You can check your internet speed by clicking here.
2. Update The Barclays App
Outdated apps can lead to compatibility issues and errors. Check the App Store on iOS or Google Play Store on Android for any available updates for the Barclays app and install them.
To update the Barclays app, follow these steps:
For Android:
- Open the Google Play Store app.
- Tap the profile icon at the top right corner.
- Select “Manage apps & device.”
- Find the Barclays app in the list of apps with available updates.
- Tap “Update” next to the Barclays app.
For iPhone:
- Open the App Store.
- Tap your profile icon at the top right.
- Scroll to see pending updates.
- Find the Barclays app and tap “Update” if available.
3. Clear Barclays App Cache And Data
If you are encountering the BA040 error on the Barclays mobile app, you can try clearing the app’s cache and data.
To clear the Barclays app cache, follow these steps:
For Android:
- Go to “Settings” on your device.
- Tap “Apps” or “Application Manager.”
- Scroll to find the Barclays app.
- Tap on the app, then select “Storage.”
- Hit “Clear Cache.” If you want to clear all data, tap “Clear Data” as well.
For iPhone:
- Go to iPhone settings.
- Go to General.
- Find the Barclays App and click on that.
- Tap on the Offload App button.
- Again Reinstall the Barclays app.
4. Uninstall And Reinstall The Barclays App
When you uninstall the app, you are removing all the app’s data and settings from your device. This can help eliminate any corrupted files or misconfigurations that might be causing the error.
- To Uninstall the App:
- On your mobile device, navigate to the Barclays app icon.
- Press and hold the app icon until a menu appears.
- Select the option to uninstall or remove the app.
- To Install the App:
- Open the App Store (iOS) or Google Play Store (Android) on your device.
- In the search bar, type “Barclays” and locate the official Barclays app.
- Select the app and click on the “Install” or “Download” button.
5. Check Barclays Service Status
It’s possible that the error is on Barclays’ end due to maintenance or outages. Check the Barclays service status page to see if there are any known issues.
To check the service status for Barclays to see if there are any known issues affecting their banking services, you can:
- Visit the Barclays Service Status page directly in your web browser.
- Look for any announcements or updates regarding the status of Barclays on their official social media page.
6. Contact Barclays Support
If none of the above steps work, the issue may require intervention from Barclays’ support team. Visit the Barclays help page for additional troubleshooting advice or contact them directly for support.