Apollo Group TV is a popular streaming service with movies, TV shows, and live sports.
Sometimes, users face a problem called Apollo Group TV Error Code 500.
In this article, we’ll explain why this error happens and how to fix it so you can enjoy your favourite content without any issues.
What Causes Apollo Group TV Error Code 500?
Apollo Group TV Error Code 500 usually relates to server problems within the app or its hosting server. This error can be caused by several factors.
One common reason is a glitch in the app’s cache or outdated cache files, which can disrupt its operation.
Compatibility issues may also arise if the app doesn’t fully work with your device’s operating system or other software.
Additionally, network issues, like slow internet or interruptions, can make it hard for the app to connect to the server, leading to the error.
Sometimes, specific server bugs can impact certain users, resulting in Error Code 500 and affecting the app’s performance for those users.
How To Fix Apollo Group TV Error Code 500?
To resolve Error Code 500 on Apollo Group TV, you can follow these steps: Check your internet connection, restart Apollo Group TV, clear Apollo Group TV’s cache and data, and finally, uninstall and reinstall the application if the issue persists.
We have discussed the fixes in greater detail below.
1. Check Your Internet Connection
If you are facing error code 500 on the Apollo group TV, it’s usually because of internet problems.
Make sure your device is connected to the internet and that the connection is strong.
Here are the Steps to Check your internet connection:
- Turn off your router or modem, wait for a few seconds, and then turn it back on.
- If the problem persists, you can reset your network settings on your device. Go to the network settings menu and look for an option to reset or restart network settings.
- If you’re using Wi-Fi, try switching to a wired connection to rule out any potential wireless issues.
- Restart your router or modem to refresh the connection.
2. Restart Apollo Group TV
Sometimes, fixing the error is as simple as closing the app and opening it again.
This usually helps get rid of any small issues that might be causing the problem.
3. Clear Apollo Group TV Cache And Data
Sometimes, the cache and data stored in the Apollo Group TV application can become corrupted, leading to issues like friends not showing up.
Try clearing the cache and data, and then check if the error code 500 has been resolved.
Steps To Clear Cache and Data on Android:
- Open Settings > Apps.
- Find and tap on the Apollo Group TV app.
- Tap on “Storage” or “Storage & Cache.”
- Select “Clear cache” to remove temporary files.
- Optionally, you can tap on “Clear data” to delete all app data, including settings.
Steps To Clear Cache and Data on iOS:
- Open Settings and go to the list of installed apps.
- Locate and tap on the Apollo Group TV app.
- Choose “Offload App” or “Delete App” to remove it.
- Visit the App Store and reinstall the Apollo Group TV app.
- Launch the app, log in, and the cache and data will be cleared during reinstallation.
4. Uninstall And Reinstall Apollo Group TV
If the above steps do not work, try uninstalling the app from your device and then reinstalling it from the official website.
After reinstalling the Apollo Group TV app, check if the issue still exists or not.
5. Contact Apollo Group TV Support
If the previous solutions didn’t work, it’s best to reach out to Apollo Group TV support for assistance.
They can give you personalized guidance and solutions that are more suitable for you.