Are you encountering the frustrating “error 404” while trying to access Apollo Group TV?
The error code 404 in the context of IPTV typically indicates that the requested content or channel is unavailable or cannot be found. However, fear not!
In this blog, we will explore effective solutions to troubleshoot and resolve the Apollo Group TV error 404.
How To Fix Apollo Group TV Error 404?
To Fix Apollo Group TV error 40, you can check the channel availability, refresh the connection, and clear the browser cache. Additionally, you can update the Apollo Group TV app.
1. Check The Channel Availability
The Error 404 or PARSER EXCEPTION on Apollo Group TV typically indicates that a channel has temporarily gone down.
This error can prevent access to the desired content, but checking the availability can help determine if the issue is with a specific channel or a broader service problem.
- Visit the Apollo Group TV support page to see if there’s any notification about channel outages.
- Wait for a few minutes and try accessing the channel again, as there might be temporary issues causing the outage.
2. Refresh The Connection
Refreshing your IPTV connection can resolve transient issues that might be causing the Error 404.
This step ensures that your device re-establishes a fresh connection to the Apollo Group TV servers, which might have been interrupted.
- Restart your streaming device (e.g., TV, set-top box, or mobile device).
- Reopen the Apollo Group TV application or refresh the web player page.
- Attempt to access the channel again to see if the error has been resolved.
- Restart your router by unplugging your router from the power source, waiting at least 30 seconds, then plugging it back in to restart it.
3. Clear Browser Cache (If Watching Via Web)
A corrupted cache can lead to various issues, including Error 404. Clearing your browser’s cache will ensure that the latest version of Apollo’s code is loaded, potentially fixing the error.
Google Chrome:
- Open Chrome and click on the three dots in the upper right corner.
- Select “More tools” and then “Clear browsing data.“
- Choose the time range and check “Cached images and files.“
- Click “Clear data.“
Mozilla Firefox:
- Click the menu button (three horizontal lines) and select “Options.”
- Go to “Privacy & Security” and find “Cookies and Site Data.“
- Click “Clear Data” and select “Cached Web Content.“
- Confirm by clicking “Clear.“
Microsoft Edge:
- Click on the three dots in the upper right corner.
- Go to “Settings” and select “Privacy, search, and services.“
- Under “Clear browsing data,” click “Choose what to clear.“
- Select “Cached images and files” and hit “Clear now.“
4. Update Apollo Group TV App
An outdated app can cause compatibility issues and errors such as 404. Updating the Apollo Group TV app ensures that you have the latest fixes and features.
Android Devices:
- Open the Google Play Store app.
- Tap the profile icon at the top right.
- Tap “Manage apps & device.“
- Find Apollo Group TV and tap “Update.“
iOS Devices:
- Open the App Store.
- Tap your profile icon at the top right.
- Scroll to see pending updates.
- Find Apollo Group TV and tap “Update.“
5. Uninstall And Reinstall The Apollo Group TV App
Reinstalling the Apollo Group TV app can resolve Error 404 by replacing any corrupt files and ensuring that you have the latest version of the app. This process removes any data or settings that may be causing the issue and starts the app with a clean slate.
Android Devices:
- Go to “Settings” > “Apps” or “Application Manager.“
- Find and select “Apollo Group TV.“
- Tap “Uninstall.“
- Open the Google Play Store.
- Search for “Apollo Group TV.“
- Tap “Install.“
iOS Devices:
- Press and hold the “Apollo Group TV” app icon.
- Tap “Remove App” > “Delete App.“
- Open the App Store.
- Search for “Apollo Group TV.“
- Tap the cloud icon or “Get” to reinstall.
6. Contact Apollo Group TV Support
If none of the above solutions work, the error might be due to an issue on the service provider’s end.
Contacting Apollo Group TV support can provide you with more information and a possible fix.