Are you a fan of Sonic Frontiers but frustrated because your controller isn’t working as it should?
You’re not alone.
Many players have encountered issues with their controllers while trying to enjoy the latest installment of the iconic series.
But fear not, as I’ve gathered some effective solutions to help you get your controller up and running smoothly in Sonic Frontiers.
Whether you’re using an Xbox, PlayStation, or PC controller, In this blog we will provide you with the necessary steps to troubleshoot and fix the controller not working issue.
How To Fix Sonic Controller Not Working?
To fix Sonic controller not working, you can check controller compatibility and connection, update controller drivers, and restart Sonic and your device. Additionally, you can check in-game settings, and DualSense Wired Connection and DS4Windows.
1. Check Controller Compatibility And Connection
Ensure that your controller is compatible with the platform you’re playing on.
Check the connection between your controller and the console or PC.
If it’s a wired controller, make sure the cable is securely plugged in.
If it’s wireless, ensure that it’s properly paired.
2. Update Controller Drivers (PC Users)
If you’re playing on a PC, make sure that your controller drivers are up to date.
- Press Windows Key + X and select Device Manager from the list.
- Expand the Universal Serial Bus controllers’ section or Sound, video and game controllers.
- Right-click on your controller listed in the menu and select Update driver.
- Choose Search automatically for updated driver software and follow the prompts.
- If Windows doesn’t find a new driver, check the manufacturer’s website for a driver to download and install.
3. Restart Sonic And Your Device
Sometimes, a simple restart of the game or your console/PC can fix temporary glitches that may be causing the controller to malfunction.
For PC:
Restarting Sonic:
- Close Sonic Frontiers by clicking the ‘X’ at the top-right of the window or press Alt + F4 if in full-screen mode.
- If the game does not close, press Ctrl + Shift + Esc to open the Task Manager, find Sonic Frontiers, select it, and click ‘End Task’.
Restarting the PC:
- Click on the Windows Start button.
- Click the Power icon and select ‘Restart’.
- Wait for the PC to reboot, then try playing Sonic Frontiers again.
For Xbox:
Restarting Sonic:
- Press the Xbox button on your controller to open the guide.
- Navigate to the Sonic Frontier, press the Menu button, and select ‘Quit’.
Restarting the Xbox:
- Press and hold the Xbox button on the front of the console for about 10 seconds to turn it off.
- Wait another 10 seconds, then press the Xbox button on the console to turn it back on.
- Once restarted, launch Sonic Frontiers again.
For PlayStation:
Restarting Sonic:
- Press the PS button on your controller to return to the home screen.
- Navigate to the Sonic Frontiers game icon, press the Options button, and select ‘Close Application’.
Restarting the PlayStation:
- Press and hold the PS button on your controller.
- In the Quick Menu, navigate to ‘Power’ and select ‘Restart PS4’ or ‘Restart PS5’.
- Wait for the console to reboot, then try playing Sonic Frontiers again.
4. Check In-Game Settings
Some games require you to enable the controller in the in-game settings.
Check Sonic Frontiers’ settings to ensure the controller is enabled and properly configured.
- Launch Sonic Frontiers.
- Navigate to the game’s Options or Settings menu.
- Look for a section labeled Controls or Controller Settings.
- Ensure the controller is set as the preferred input device.
- Adjust any specific controller settings as necessary, such as button mapping or sensitivity.
5. DualSense Wired Connection And DS4Windows (PC Users)
For DualSense users on PC, try a wired connection for better stability.
Alternatively, use DS4Windows for additional features, but native support is preferred for the best experience.
6. Verifying Controller Detection In Steam
If you’re using Steam and your controller isn’t working with Sonic Frontiers, you should verify that Steam is detecting your controller. Here’s how to check:
- Open the Steam client on your PC.
- Click on ‘Steam’ in the upper left corner, then select ‘Settings’ from the dropdown menu.
- In the Settings menu, navigate to the ‘Controller’ tab.
- Click on ‘General Controller Settings’.
- A new window will pop up, showing a list of all controllers that Steam has detected.
- If your controller is listed, make sure it is selected and any necessary configurations are set. If it’s not listed, ensure its properly connected or paired, and then refresh the window.
7. Reconnect The Controller
If you’re using a wireless controller, try disconnecting it and then reconnecting it.
This can sometimes refresh the connection and resolve any issues.
8. Disable Steam Input (PC Users)
Some users have found that disabling Steam Input can resolve controller issues in Sonic Frontiers. To do this:
- Open Steam and log in to your account.
- Go to your library and right-click “Sonic Frontiers”.
- Select Properties, then Controller, and choose to Disable Steam Input.
9. Contact Customer Support
If you’ve exhausted all other troubleshooting options and your controller is still not functioning correctly with Sonic Frontiers, it may be time to contact customer support.
Reach out to the support team for your controller’s manufacturer or SEGA customer service for further assistance.
They can provide more in-depth troubleshooting, potential repair options, or information on any known issues and upcoming fixes.