How To Fix ADP Number Verification Failed

If you’re encountering issues with ADP number verification, you’re not alone. Many individuals face challenges when attempting to verify their phone numbers for ADP services.

In this blog, we’ll explore common reasons for ADP number verification failures and provide practical solutions to help you resolve this issue.

By the end of this guide, you’ll have the knowledge and tools to successfully fix ADP number verification problems and regain access to your account with ease.

How To Fix ADP Number Verification Failed?

To fix the ADP number verification failure, you can follow the right steps, contact the employer’s HR department, and reset your password. Moreover, you may also update the contact information, and check registration information.

Below is a detailed explanation of all the above-mentioned fixes:

1. Follow The Right Steps

First of all, it is necessary to follow the right steps for the verification process of ADP. This might be the reason behind your ADP number verification failed.

To fix the ADP number verification failure, you can follow these steps:

1. Click the link to log in, and when prompted, press “CURRENT employee” so it sends you to the login page.
2. At the bottom, it will say “new user.” Click on “Get started.”
3. Click “Find me.”
4. Use “your information“, fill it out, and click search.
5. It will prompt you a list of past employers. Click on the employer you need W2 for and it will prompt you to add an email/number and create an account.

2. Contact The Employer’s HR Department

If you are unable to get your phone number recognized by ADP, you can reach out to your employer’s HR department and request a new ADP account be made from their end, ensuring that your correct phone number is included.

There are several ways to contact an employer’s HR department, including checking the company’s website, calling their main phone number, reaching out to the hiring manager, and using LinkedIn.

3. Reset Your Password

If you suspect that your password could be causing problems with the number verification process, consider resetting your password following these guidelines:

• Click https://my.adp.com
• Click Forgot Your Password
• Enter your User ID
  Follow the instructions to answer a series of security questions.
  Note: If you do not know the answers to the security questions contact your Company Payroll or HR Contact to make the change for you.
• Create a new password.
• Click Continue.

4. Update Contact Information

If your phone number has recently changed, you may need to update your contact information. This can typically be done through your employer’s HR department. They can create a new ADP account for you that includes your correct phone number

Here are detailed steps on how to update your contact information within your ADP profile:

1. Log into your ADP account.
2. Navigate to the “Profile” or “Account Settings” section of the platform.
3. Locate the relevant sections where you can input or edit your personal information, including Name, Email Address, Mailing Address, Phone Number, etc.
4. Enter the new information accurately and completely.
5. Review the updated information carefully to confirm its accuracy.
6. Save the changes by clicking the “Save,” or “Update” option.
7. Confirmation messages may appear indicating that your changes were saved successfully.
8. Close the window or return to the main dashboard once the update has been completed.

5. Check Registration Information

If your phone number verification has failed during registration, ensure that you have entered the correct mobile phone number or email address.

Incorrect identity information during registration can lead to verification failure.

Here are the detailed steps on how to check your registration information within your ADP profile:

1. Log into your ADP account.
2. Navigate to the “Profile” or “Account Settings” section of the platform.
3. Review the information provided in your profile, including your name, date of birth, social security number, and other identifying information.
4. Compare the information in your profile to your official documents, such as your driver’s license or passport.
5. If you notice any discrepancies, contact ADP customer support immediately to resolve the issue.
6. If all the information is correct, you can be confident that your account is up-to-date and that you can complete the verification process successfully.

6. Contact ADP Customer Support

If you’ve tried the above steps and still can’t verify your number, reach out to ADP customer service for assistance.

They can be contacted at 844-227-5237 or you can visit the Customer Service page for more options.