The Android operating system has its own unique set of technical and software issues, much like any other operating system.
For the users, this may be quite annoying and irritating.
Recently, lot of people faced error while retrieving information from server df-dferh-01 on Google play store which result in peoples not able to do anything in play store.
When people try to install or update app from Google play store they get error while retrieving information from server df-dferh-01.
In this article, we will discuss why error while retrieving information from server df-dferh-01 occurred on google play store and how to fix it.
Why Error “While Retrieving Information From Server DF-DFERH-01” Occurred In Google Play Store?
Error while retrieving information from server df-dferh-01 occurred either because of unstable internet connection or there is some bug/ glitch in google play store app.
How To Fix “Error While Retrieving Information From Server DF-DFERH-01”?
Fix 1: Check For Stable Internet Connection
One of the most common reasons why your Google Play Store app not working and getting error while retrieving information from server df-dferh-01 is an unstable internet connection.
So, The first step is to check and ensure a stable internet connection.
However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.
Try alternating between Wi-Fi and mobile data to see if Google Play Store app issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.
So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.
Also, try to switch from mobile network to wifi or wifi to mobile network.
Fix 2: Try Closing And Reopening Google Play Store
Sometime, closing and again opening the app resolve Google Play Store app related issue.
So, To fix error while retrieving information from server df-dferh-01, first close the app and then try to open again. It will fix your issue and Google Play Store app will work fine.
If still Google Play Store not working then try out other fixes.
Fix 3: Wait For Sometime
If Google Play Store is not working then there are chances that there are some bug or glitch in Google Play Store App or Google Play Store server is down.
There are many ways to check if Google Play Store server is down or if there is some bug/ glitch in Google Play Store.
First way is go to downdetector >> Search for Google Play Store >> check if there is spike in the graph or not.
If there is spike then either Google Play Store server is down or there is some bug.
Another way is just search on Twitter “Google Play Store down”. You can check latest tweets regarding same or not.
In this case, you can’t do anything so just wait for some time until the bug is resolved by Google Play Store team or Google Play Store server is up.
Fix 4: Log Out And Login Into Google Play Store
To Fix error while retrieving information from server df-dferh-01, first logout from the app and then again login into the app. This Will fix the issue and Google Play Store App will work fine.
If still Google Play Store app not working then try out other fixes.
Fix 5: Clear Google Play Store Cache
Most of time, when there is some issue with Google Play Store app, clearing the app cache will resolve the issue.
So, To fix error while retrieving information from server df-dferh-01, clear Google Play Store app cache. To clear the Google Play Store App cache,
Go to your device settings >> Find Google Play Store App and click on that >> Tap on clear cache. Google Play Store App cache will be cleared.
After that login into Google Play store app.
Check Google Play Store app working or not after Clearing the app cache.
Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model. with latest version and bug free.
Fix 6: Restart Your Device
If above solution not working then sometimes, there is an issue with your device not Google Play Store app. So, Close the Google Play Store app and restart your device.
After Restarting the device, Google Play Store App will work fine.
Conclusion
To Fix error while retrieving information from server df-dferh-01, check for stable internet connection, Close then Reopen app and update Google Play Store app to latest version. This will fix your issue and the Google Play Store App will work fine.
Alternately, If there is some bug or glitch in Google Play Store App. So, in this case wait till the bug is resolved by Google Play Store team.
After that also update the Google Play Store app to latest version if available and Google Play Store App will work fine.