Experiencing error code 02066 on BBC iPlayer can disrupt your streaming experience. This particular error code is often associated with connectivity issues or restrictions that prevent the iPlayer from functioning correctly.
In this comprehensive article, we will show you exactly how you can fix BBC iPlayer error code 02066 with ease.
How To Fix BBC IPlayer Error Code 02066?
To fix BBC iPlayer Error Code 02066, you can clear the cache of BBC iPlayer, check the internet connection and disable the VPN. Additionally, you can restart your device to fix the issue.
1. Clear Cache And Data Of BBC IPlayer
Over time, stored cache and data can become corrupted and cause errors due to which you might be getting the error code 02066 in BBC iPlayer. Make sure to delete the cache of BBC iPlayer to fix the issue.
For Roku:
- Press the Home button on your Roku remote.
- Navigate to “Settings” in the menu.
- Select “System” and then “System restart.”
- Choose “Restart” to reboot your device.
If a system restart doesn’t help, you might need to remove and then reinstall the BBC iPlayer app:
- Press the Home button on your remote.
- Highlight the BBC iPlayer app.
- Press the Star button (*) on your remote to open the options menu.
- Select “Remove channel” and confirm if prompted.
- Restart your Roku device by following the earlier restart steps.
- After the device restarts, go to the Roku Channel Store and add the BBC iPlayer channel again.
For Fire TV:
- Go to the Home screen on your Fire TV.
- Navigate to “Settings” and then select “Applications.”
- In the Applications menu, select “Manage Installed Applications.”
- Find and select the BBC iPlayer app from the list.
- Choose “Clear cache” and then “Clear data” if needed.
Clear Cache for Android Phone
- Go to Settings on your device.
- Open Apps.
- Select Manage Apps.
- Navigate to the BBC iPlayer app and tap on it.
- Tap on Clear Data or Clear Cache.
Clear Cache for iPhone
- Go to iPhone settings.
- Go to General.
- Find BBC iPlayer and click on that.
- Tap on the Offload App button.
- Again Reinstall the BBC iPlayer app.
2. Check Internet Connection
A stable internet connection is crucial for streaming content on BBC iPlayer. Test your internet connection speed to ensure it meets the minimum requirements for BBC iPlayer.
If you’re on Wi-Fi, try moving closer to the router or connecting directly via an Ethernet cable for a more stable connection.
Connectivity issues can also stem from your home network so make sure to reset the router.
- Turn off your router and unplug it from the power source.
- Wait for a minute before plugging it back in and turning it on.
- Once your internet connection is re-established, try using BBC iPlayer again.
3. Disable VPN Or Proxy Services
BBC iPlayer is designed to work only in the UK due to licensing agreements. If you’re using a VPN or proxy then disable it and check whether that solves error code 02066.
- Disable any VPN or proxy services and try accessing the content again.
- If you are outside the UK and using a VPN, make sure it’s a reliable service that is not being blocked by BBC iPlayer.
4. Restart Your Device
A simple restart can resolve many temporary glitches so you should restart your device once and see whether that solves the error code 02066.
- Power off your device completely.
- Wait a few moments, then turn it back on and try accessing BBC iPlayer again.
5. Update BBC IPlayer App
An outdated app can cause compatibility issues. You will have to update the BBC iPlayer App after going to the App Store or Google Play Store.
- Check for any available updates for BBC iPlayer in your device’s app store.
- Download and install any updates, then try streaming again.
6. Uninstall And Reinstall BBC IPlayer App
A fresh installation of the app can sometimes fix error codes so make sure to uninstall it and then reinstall it on your device.
- Uninstall BBC iPlayer from your device.
- Restart your device to clear any residual files.
- Reinstall the app from your device’s app store and attempt to stream content.
7. Contact Your ISP
If you’ve tried all the above steps and still encounter error code 02066, there may be an issue with your Internet Service Provider (ISP):
- Contact your ISP to ensure there are no known issues on their end that could be affecting your connection to BBC iPlayer.
- Ask if they use any form of IP address blocking or traffic shaping that could interfere with the service.
8. Contact The Support Team Of BBC IPlayer
After going through these steps, you should be able to resolve the BBC iPlayer error code 02066 and enjoy uninterrupted streaming.
If the problem persists, it may be helpful to reach out to BBC iPlayer support for further assistance.