How To Fix Oculus Quest 2 Air Link Not Working

Are you experiencing issues with your Oculus Quest 2 Air Link not working?

Don’t worry, you’re not alone. Many users encounter difficulties with this feature of Oculus Quest 2, but the good news is that there are several troubleshooting steps you can take to resolve the issue.

In this blog, we’ll explore some effective methods to fix Oculus Quest 2 Air Link connectivity problems and get you back to enjoying your VR experience in no time. 

How To Fix Oculus Quest 2 Air Link Not Working?

To fix Oculus Quest 2 Air Link not working you can check your internet connection, reboot devices, and relaunch Oculus software. Additionally, you can repair Air Link, and adjust Air Link settings.

1. Check Your Network Connection

Air Link requires a strong and stable Wi-Fi connection. Ensure that your PC is connected to a 5 GHz Wi-Fi network and that the signal strength is strong.

Additionally, try to minimize the distance between your headset and Wi-Fi router.

If you suspect there may be an issue with your network, consider resetting your router. 

• Find the router’s reset button.
• Hold the reset button for 10 seconds.
• Wait for the router to reboot.
• Reconnect devices using the default Wi-Fi password.
• Reactivate Air Link on Oculus Quest 2.

2. Reboot Devices

A classic troubleshooting step is to restart both your PC and Oculus Quest 2 headset. This can clear out any temporary glitches affecting the connection.

• Hold down the power button on your Oculus Quest 2 headset until the power off screen appears.
• Select “Restart” to reboot the headset, or power it off and then turn it back on after a few seconds.
• Restart your PC by clicking on the Start menu, selecting the power icon, and choosing “Restart.”

3. Relaunch Oculus Software

Sometimes, a simple software glitch can cause connectivity issues. You can try to relaunch the Oculus software from the Task Manager by ending all Oculus-related processes and then restarting the software.

• Press Ctrl + Shift + Esc to open the Task Manager.
• Look for any processes related to Oculus software.
• Select each Oculus process and click on “End Task” to close it.
• Once all Oculus processes are closed, restart the Oculus software from the Start menu or desktop shortcut.

4. Re-pair Air Link

Sometimes, re-pairing the devices can solve the issue. Disable Air Link from the Oculus Quest 2 settings, then enable it again. You may also need to disconnect and reconnect the devices from the Oculus PC app.

• Open the Settings menu in your Oculus Quest 2.
• Navigate to the Experimental Features section.
• Toggle Air Link off and then back on.
• On your PC, open the Oculus software.
• Go to the Devices section and select your Quest 2 headset.
• Choose to “Forget Device” if necessary, and then pair it again following the on-screen instructions.

5. Adjust Air Link Settings

If the connection is established but the performance is poor, you can adjust the Air Link settings in the Oculus PC app to optimize the streaming quality and bandwidth usage.

• Open the Oculus PC app on your computer.
• Go to the “Settings” menu and select “Beta.”
• Toggle on the Air Link feature if it’s not already enabled.
• Adjust the “Graphics Preferences” or “Bandwidth” settings to optimize the streaming quality according to your network capabilities.
• You can also adjust the “Render Resolution” to balance performance and visual quality.

6. Update Drivers And Software

Ensure that your graphics card drivers are up to date. Outdated drivers can cause compatibility issues with Air Link. Also, check for any available updates for your Oculus software.

• Navigate to the website of your graphics card manufacturer (NVIDIA, AMD, or Intel).
• Locate the driver download section and select your graphics card model.
• Download the latest driver for your graphics card.
• Install the driver by following the on-screen instructions.
• Restart your PC after the installation is complete.
• Open the Oculus PC app and go to the “Settings” menu.
• Click on “General” and scroll down to check for updates. Install any available updates for the Oculus software.

7. Disable VPN Or Firewall

VPNs or firewalls can interfere with the connection between your Oculus Quest 2 and PC. Try temporarily disabling these to see if it resolves the issue.

• If you are using a VPN, disconnect or close the VPN application.
• To disable the firewall, go to the Control Panel and select “System and Security.”
• Click on “Windows Defender Firewall” and choose “Turn Windows Defender Firewall on or off.”
• Select “Turn off Windows Defender Firewall” for both private and public network settings (do this temporarily and remember to turn it back on after testing).

8. Use The Oculus Debug Tool

The Oculus Debug Tool (ODT) is a utility that allows you to tweak advanced settings and may help in resolving Air Link issues. 

• Open the Oculus PC app and go to the “Settings” menu.
• Select “Beta” and then “Restart Oculus.”
• After the software restarts, navigate to the Oculus installation directory (usually C:\Program Files\Oculus\Support\oculus-diagnostics).
• Open the Oculus Debug Tool (OculusDebugTool.exe).
• Adjust the settings as needed, such as the “Encode Resolution Width” under the “Asynchronous Spacewarp” tab.
• After making changes, close the Debug Tool and restart the Oculus PC app to apply the changes.

9. Factory Reset Oculus Quest 2

If the above methods fail, performing a factory reset on your Oculus Quest 2 can sometimes resolve persistent issues.

This will return the headset to its original state, as it was when you first took it out of the box.

• Turn off your Oculus Quest 2 headset.
• Hold down the power and volume down buttons on the headset until the boot screen loads on your display.
• Use the volume buttons to navigate to “Factory Reset” and press the power button to select it.
• Confirm your selection and wait for the process to complete. This will erase all data on your headset.
• Set up your headset again using the Oculus app.

Keep in mind that a factory reset will erase all data on the device, so you should back up any important information before proceeding.

10. Contact Oculus Support

If none of the above solutions work, it may be time to contact Oculus Support for further assistance.

They can provide more in-depth troubleshooting steps and help identify any potential hardware issues.