Are you a Disney Dreamlight Valley enthusiast who’s been experiencing the frustrating “The software was closed because an error occurred” message? Don’t worry, you’re not alone.
Many players have encountered this issue, causing interruptions to their gaming experience. But fear not
In this blog, we’ve gathered the most effective solutions to help you resolve this vexing problem and get back to enjoying the magic of Disney Dreamlight Valley.
How To Fix “The Software Was Closed Because An Error Occurred” In Disney Dreamlight Valley?
To fix “The software was closed because an error occurred” in Disney Dreamlight Valley, you can restart the Nintendo Switch console, update Disney Dreamlight Valley, and clear the Nintendo Switch cache. Additionally, you can verify and repair game files, scan your data, and check for system updates.
1. Restart The Nintendo Switch Console
Often, a simple restart can resolve temporary glitches that may cause software to close unexpectedly. Restarting the console can clear up any minor errors that are occurring due to software instability or conflicts.
- Hold down the POWER Button on your Nintendo Switch for three seconds.
- Select “Power Options” and then choose “Restart“.
- Once the console has restarted, try opening Disney Dreamlight Valley again.
2. Update Disney Dreamlight Valley
Making sure that Disney Dreamlight Valley is running the latest version is important for receiving new features, bug fixes, and performance improvements that can prevent crashes.
PC (Steam):
- Open Steam and Go to ‘Library‘.
- Right-click Disney Dreamlight Valley.
- Click ‘Properties‘ > ‘Updates‘.
- Select ‘Update‘.
Nintendo Switch:
- Select Disney Dreamlight Valley on Home menu.
- Press “+“.
- Select ‘Software Update‘ > ‘Via the Internet‘.
Xbox:
- Press Xbox button.
- Go to ‘My games & apps‘.
- Select Disney Dreamlight Valley.
- Choose ‘Manage game‘ > ‘Updates‘.
3. Clear The Nintendo Switch Cache
Clearing the cache can remove corrupted temporary files that might be causing the game to crash. This process doesn’t affect your save data or game installations.
- Navigate to the Nintendo Switch Home menu.
- Go to “System Settings” and scroll down to “System“.
- Select “Formatting Options“.
- Choose “Clear Cache” and follow the prompts to complete the process.
4. Verify And Repair Disney Dreamlight Valley Game Files (For PC Users)
If you’re playing on PC, verifying the integrity of the game files can help find and repair corrupted or missing files that may cause crashes.
- Open your game library in the platform you’re using (e.g., Steam).
- Right-click on Disney Dreamlight Valley and select “Properties“.
- Click on “LOCAL FILES” and select “Verify integrity of game files“.
- Wait for the process to complete and then relaunch the game.
5. Scan Your Data (For Nintendo Switch Users)
Scanning the data can check for any data corruption in the game files stored on your Nintendo Switch and attempt to repair them.
- Go to the Home menu and select “System Settings“.
- Scroll down and select “Data Management“.
- Choose “Manage Software” and then select Disney Dreamlight Valley.
- Select “Check for Corrupted Data” and follow the on-screen instructions.
6. Checking For System Updates
Keeping your system’s firmware up-to-date is crucial for ensuring compatibility with the latest games and may provide fixes for known issues that cause games to crash.
On Windows PC:
- Start menu > Settings > Update & Security.
- Click ‘Check for updates‘.
On Xbox:
Xbox button > Profile & system > Settings > System > Updates & downloads.
On Nintendo Switch:
- Select ‘System Settings‘ from the home screen.
- Scroll down and select ‘System‘.
- Select ‘System Update‘ to check for any available updates.
7. Uninstall And Reinstall Disney Dreamlight Valley
A fresh install can resolve issues caused by corrupted game data. Reinstalling the game ensures you have a clean set of files.
On Windows PC:
- Open game platform > Library > Right-click Disney Dreamlight Valley > Uninstall.
- Click ‘Install‘ to reinstall.
On Nintendo Switch:
- System Settings > Data Management > Manage Software > Disney Dreamlight Valley > Delete Software.
- Re-download from home screen or eShop.
On Xbox:
- My games & apps > Highlight game > Menu > Uninstall.
- Re-download from My games & apps or store.
8. Contact Disney Dreamlight Valley Support
If you’re experiencing persistent issues with Disney Dreaamlight Valley, contacting the support team can provide personalized assistance.
The support team is equipped to handle inquiries and provide solutions for any errors or problems within the game.