Apple Music Replay is a feature that allows users to look back at their most played songs of the year, offering a personalized music retrospective.
However, some users have encountered a frustrating glitch where the Replay feature gets stuck on the “This is your replay” screen.
This hiccup can dampen the excitement of discovering your year-in-review playlist.
Fortunately, there are several troubleshooting steps you can take to resolve this problem.
In this blog post, we’ll explore the common reasons why Apple Music Replay might get stuck and provide you with step-by-step solutions to get your musical recap rolling again.
Why Apple Music Replay Stuck On “This Is Your Replay”?
Apple Music Replay may get stuck on the “This is your replay” screen due to a variety of reasons such as software bugs, connectivity issues, or settings that are not configured correctly.
For example, if the ‘Use Listening History’ feature is not enabled on all devices, Apple Music might not be able to compile the Replay playlist properly, leading to this error.
Additionally, a poor internet connection can prevent the Replay feature from loading successfully.
Users have also reported that simply changing the orientation of their device or refreshing the page can sometimes overcome this glitch, suggesting that the issue might sometimes be related to the device’s browser or the Apple Music app’s interface.
How To Fix Apple Music Replay Stuck On “This Is Your Replay”
If you’re encountering the issue where your Apple Music Replay is stuck on the “This is your replay” screen, there are several steps you can take to attempt to fix the problem.
Here’s a detailed guide:
1. Check Your Internet Connection
Ensure that your device is connected to a stable internet connection. A poor or unstable connection might prevent Apple Music Replay from loading correctly.
2. Enable Listening History
Apple Music needs your listening history to compile your Replay playlist.
- On iOS:
- Step 1: Open the Settings app.
- Step 2: Scroll down and tap on Music.
- Step 3: Toggle on ‘Use Listening History’.
- On macOS:
- Step 1: Open the Apple Music app.
- Step 2: From the menu bar at the top of your screen, choose Music > Preferences.
- Step 3: Go to the Playback tab and ensure ‘Use Listening History’ is checked.
3. Refresh The Page
If you’re accessing Apple Music Replay through a web browser, try refreshing the page or trying a different browser. Sometimes, simply reloading the content can fix temporary glitches.
- If you’re using a web browser, click the refresh button or press
Ctrl + R
(Windows) orCmd + R
(Mac). - If the issue persists, try accessing the Apple Music Replay feature in a different web browser.
4. Change Device Orientation
Some users have reported that changing the orientation of their device to landscape mode and then refreshing the page can resolve the issue.
- If you’re on a mobile device, rotate your device to landscape mode.
- Once the screen adjusts, try refreshing the page or app.
This seems to suggest that at times, the problem might be related to how the content is displayed on certain devices.
5. Update Your Apple Music App
Make sure that your Apple Music app is updated to the latest version. Outdated versions of the app may contain bugs that can cause issues like this.
- On iOS:
- Step 1: Open the App Store.
- Step 2: Tap on your profile icon.
- Step 3: Scroll to see pending updates and release notes.
- Step 4: Tap ‘Update’ next to Apple Music if an update is available.
- On macOS:
- Step 1: Open the App Store.
- Step 2: Click on ‘Updates’ in the sidebar.
- Step 3: Click ‘Update’ next to Apple Music if an update is available.
6. Restart Your Device
Restarting your device can help clear out any temporary software issues that might be causing the Replay feature to get stuck.
7. Sign Out And Sign In
Try signing out of your Apple Music account and then signing back in. This can sometimes refresh your account’s connection to the service and resolve issues.
On iOS:
- Open the Settings app.
- Tap on your Apple ID at the top.
- Scroll down and tap ‘Sign Out’. You may need to enter your Apple ID password and choose what data to keep on the device.
- After signing out, restart your device.
- Go back to Settings and tap ‘Sign in to your [device]’. Enter your Apple ID and password to sign back in.
On macOS:
- Open the Apple Music app.
- From the menu bar at the top of your screen, choose Account > Sign Out.
- Restart your Mac.
- Open the Apple Music app again and choose Account > Sign In. Enter your Apple ID and password to sign back in.
8. Contact Apple Support
If none of the above steps work, there may be a more complex issue at play. Contacting Apple Support can provide you with more personalized troubleshooting assistance.