McDonald’s is a popular fast-food restaurant that now lets you order food through a mobile app, making it easier and more convenient.
However, sometimes when you’re using the McDonald’s app, you may come across an error message called “Internal Server Error.”
This error can be really frustrating. In this article, we will explain why this error happens in simple terms and give you easy solutions to fix it.
Why Does McDonald’s App Have Internal Server Error?
If you see the “Internal Server Error” message on the McDonald’s app, it means there’s a problem with their server while handling your request.
It’s a general error message that doesn’t give specific information about what went wrong.
This error can happen because of issues with your internet connection, too many people using the app at once causing the server to overload, or bugs in the app’s software.
How To Fix McDonald’s App Internal Server Error?
Let’s explore some troubleshooting methods that can help resolve the Internal Server Error in the McDonald’s app:
1. Check McDonald’s Server Status
If you encounter an Internal Server Error on the McDonald’s app, it’s worth checking the server status.
If the server is currently experiencing downtime, it can lead to an error.
In these situations, it’s a good idea to wait for some time and then try using the app again later.
2. Check Your Internet Connection
To avoid any issues on your end, ensure that your internet connection is strong and stable.
This will help eliminate any potential problems that may arise due to a weak or unstable connection.
Here are the steps to Check your internet connection for the provided solution steps:
- Turn off your router or modem, wait for a few seconds, and then turn it back on.
- If the problem persists, you can reset your network settings on your device. Go to the network settings menu and look for an option to reset or restart network settings.
- Try connecting your device to a different Wi-Fi network or switch to a cellular data network to see if the issue is specific to your current network.
- If possible, try connecting to the internet using a different device, such as a smartphone or tablet, to see if the issue is specific to your device.
3. Check For Updates
Ensure that your using the last version of the McDonald’s app to avoid such errors.
Visit your device’s app store (e.g., Google Play Store or Apple App Store) and check for any available updates for the McDonald’s app.
4. Clear McDonald App’s Cache And Data
Occasionally, the Internal Server Error can be triggered by a corrupted app cache.
To resolve this, clearing the app cache can often do the trick.
Here are the steps to clear the cache and data:
Steps To Clear The Cache And Data On Android:
- Open Settings > Apps.
- Find and tap on the McDonald’s app.
- Tap on “Storage” or “Storage & cache.”
- Select “Clear cache” to remove temporary files.
- Optionally, you can tap on “Clear data” to delete all app data, including settings.
Steps To Clear The Cache And Data On iOS:
- Open Settings and go to the list of installed apps.
- Locate and tap on the McDonald’s app.
- Choose “Offload App” or “Delete App” to remove it.
- Visit the App Store and reinstall the McDonald’s app.
- Launch the app, log in, and the cache and data will be cleared during reinstallation.
5. Contact McDonald’s Support
If none of the above solutions resolves the Internal Server Error, reach out to McDonald’s customer support.