How To Fix Chase Zelle Not Working

Zelle is a quick, secure, and simple method to send and receive money with friends, family, and people you know.

Are you getting issue in Chase with Zelle?

Zelle is not working with Chase for you?

Or are you getting error zelle service temporarily unavailable, Please try again latyer when you making payment on Chase?

No worries! There are lot of people experiencing the same issue.

In this guide, we will discuss why Chase Zelle not working or Zelle saying service temporarily unavailable on Chase and how to fix it.

Why Is Chase Zelle Not Working?

If Chase Zelle is not working because, It can happen due to several reasons such as:

Reason 1: Your email address or US mobile number is already associated with Zelle profile through another participating bank or credit union. Your mobile numer or email address can’t be enrolled with more than one Zelle account.

Reason 2: Your transfer put on hold due to security reasons.

Reason 3: You have exceeded the transfer limit with Zelle.

Reason 4: Chase or Zelle servers are down.

Reason 5: You are using the outdated version of Chase App.

Reason 6: You don’t have stable internet connection.

Reason 7: There is some issue with the recipient’s US mobile number or email address.

Reason 8: Recipient is not enrolled with Zelle

Reason 9: You are using Antivirus or VPN on your device

Reason 10: You have entered the wrong email address or US mobile number

Reason 11: You don’t have sufficient balance in your account

How To Fix Chase Zelle Not Working?

Fix 1: Remove The US Mobile Number Or Email Address If Associated With Another Zelle Profile

If your email address or US mobile number is already associated with Zelle profile through another participating bank or credit union. 

Your mobile numer or email address can’t be enrolled with more than one Zelle account.

In this Scenrio, contact the participating bank or credit union to remove the email address or mobile number from another Zelle account.

Fix 2: Make Sure You Have Stable Internet Connection

One of the most common reasons why Chase Zelle is not working is an unstable internet connection. 

So, The first step is to check and ensure a stable internet connection.

However, some factors, such as big walls between your device and wireless router or interference from other home equipment, might weaken your network signal.

Try alternating between Wi-Fi and mobile data to see if Chase Zelle issue is related to your connection. If your experience differs, we recommend you reach out to your service provider for more info.

So, check your internet speed. Turn ON and OFF your mobile data or check router in case you using wifi.

Also, try to switch from mobile network to wifi or wifi to mobile network.

Fix 3: Increase The Zelle Transfer Limit

Chase is having a limit the amount you can transfer through Zelle.

After that limit, if you try to transfer through Zelle then your payment will be failed.

In this scenario, try to use alternate method for quick sending of money like Venmo or Cash App.

Fix 4: Update Chase App To Latest Version

Most of time, when there is some issue with Chase app, clearing the app cache will resolve the issue. 

So, To fix the Chase zele issue, clear Chase app cache. To clear the Chase App cache,

For Android users, Go to settings >> Find Chase App and click on that >> Tap on clear cache >> Chase App cache will be cleared.

For iPhone users, Go to iPhone settings >> Go to General >> Find Chase App and click on that >> Tap on iPhone Storage >>  Tap on Offload App button >> Again Reinstall Chase app.

Check Chase Zelle is working or not after Clearing the app cache.

Note: Available screens, settings or steps for clearing the cache may vary by software version, and phone model. 

Fix 5: Check Chase Or Zelle Server Status 

If Chase Zelle is not working then there are chances that there are some bug or glitch in Chase or Zelle or Chase/ Zelle server is down. 

There are many ways to check if Chase or Zelle server is down or if there is some bug/ glitch in Chase or Zelle.

First way is go to downdetector >> Search for Chase or Zelle >> check if there is spike in the graph or not.

If there is spike then either Chase or Zelle server is down or there is some bug.

Another way is just search on Twitter “Chase down” or “Zelle down”. You can check latest tweets regarding same or not.

In this case, you can’t do anything so just wait for some time until the bug is resolved by the Chase/ Zelle team or Chase/ Zelle server is up.

Fix 6: Disable Antivirus Or VPN On Your Device

If you are using VPN or antivirus  in your device and its enabled then Chase Zelle might not work.

So, First disable the VPN in your device and then check Chase Zelle will work.

Fix 7: Restart Your Device

If above solution not working then sometimes, there is an issue with your device not Chase or Zelle. So, Close the Chase and hard reboot your device.

After rebooting the device, check if Chase Zelle working or not.

Fix 8: Contact Chase Support Team

After performing the above fixes, if Chase Zelle still not working then contact the Chase support team.

Explain your issue properly to Chase support team. After that follow the Chase team instruction.

They will help you to fix your Chase Zelle related issue.

Why Zelle Saying “Service Temporarily Unavailable” On Chase?

Zelle service is temporarily unavailable on Chase because you dont have stable internet connection.

If you have stable internet connection then Zelle or Chase server is down.

How To Fix Zelle Service Temporarily Unavailable On Chase?

To Fix Zelle service temporarily unavailable on Chase, Make sure you have stable internet connection.

If you have stable internet connection then wait till the Zelle or Chase server is up.

Till that time you can’t do anything, just wait for everything works fine.

Also, you can connect with Chase team if you have still any issue:

https://www.chase.com/business/support/banking/online-banking/zelle

Also, you can tag Chase on Twitter by explaining your issue: https://twitter.com/Chase