As the holiday season approaches, shoppers are eagerly hunting for the best deals, and streaming services are no exception.
Peacock, NBCUniversal’s streaming platform, has rolled out an enticing Black Friday promotion, offering significant discounts on their subscription plans.
However, some users have encountered issues when trying to take advantage of the Peacock Black Friday deal.
If you’re one of the frustrated customers wondering why the Peacock Black Friday deal isn’t working for you, and what steps you can take to resolve the issue, this blog is here to shed light on the situation.
What To Do Peacock Black Friday Deal Not Working
If you’re trying to take advantage of the Peacock Black Friday deal and it’s not working, don’t worry—there are several steps you can take to troubleshoot the issue.
Here’s what you can do:
1. Eligibility And Availability
Certain deals might be available only for new subscribers or for a limited time.
If you’re an existing customer or if the promotion has expired, this could be why the deal isn’t working for you.
2. Promo Code Redemption Issues
If you have a promo code for the Black Friday deal and it’s not working, it might be due to the code already being redeemed.
Peacock’s help center mentions that if a promo code says it’s already been redeemed, it likely means it has been added to your account, or it’s possible that the code has been used by someone else if it’s not unique to you.
Also, If you have a promo code that isn’t working, double-check that you’ve entered it correctly. Typos or case sensitivity can sometimes cause errors.
Also, ensure you’re entering the code in the right place; some codes might need to be redeemed directly on your TV or through a specific link.
3. Review The Terms
Look over the terms and conditions of the Black Friday deal. There might be specific eligibility criteria, such as the deal being available only to new subscribers or certain restrictions on how the deal can be applied.
4. Redeem Code Correctly
Sometimes, the problem could be due to an incorrect entry of the promo code or trying to redeem it in the wrong place.
For instance, it’s advised to redeem certain offers directly on your TV rather than the website.
According to a user on the Roku Community, the promo might need to be redeemed in a specific manner, such as through a “Black Friday Deals” menu item on your TV.
5. Check Your Account
If the system tells you that the promo code has already been redeemed, it might have been successfully applied to your account.
Log in to your Peacock account and check your subscription details to confirm whether the deal has been activated.
6. Troubleshoot Technical Issues
If you suspect a technical glitch, try basic troubleshooting steps like refreshing the page, clearing your browser’s cache, or using a different browser.
If you’re using the Peacock app, ensure it’s updated to the latest version, or try uninstalling and reinstalling the app.
7. Wait And Retry
High traffic on the website during Black Friday sales can cause technical issues.
If you suspect this is the case, wait for a while and then try again.
8. Contact Peacock’s Customer Support
If none of the above steps work, reach out to Peacock’s customer support for help.
They can provide guidance specific to your issue and help you take advantage of the deal.