How To Fix “Your Response To The CAPTCHA Appears To Be Invalid. Please Re-verify That You’re Not A Robot Below” On Steam

By Sakshi Malu . December 8, 20236 Mins read

Are you having trouble with the Steam captcha not working? If yes, you have landed on the right page!

Encountering a CAPTCHA error on Steam can be frustrating, especially when it hinders your ability to access your account or make a purchase.

The message, “Your response to the CAPTCHA appears to be invalid. Please re-verify that you’re not a robot below,” typically appears if the verification process was not completed successfully. This could be due to various reasons such as browser issues, network problems, or errors within Steam itself.

In this blog post, we’ll walk you through some troubleshooting steps to help you get past the Steam captcha and back to enjoying your games.

What Causes “Your Response To The Captcha Appears To Be Invalid Please Re-verify That You’re Not A Robot Below” On Steam?

When you encounter the message “your response to the captcha appears to be invalid. Please re-verify that you’re not a robot below” on Steam, this typically indicates an issue with the captcha verification process.

Here are some common causes:

1. Incorrect Captcha Entry

You may have entered the captcha incorrectly. Captchas can be case-sensitive or have characters that are difficult to distinguish.

2. JavaScript Disabled

CAPTCHA typically relies on JavaScript to run, so if JavaScript is disabled in your browser, the CAPTCHA won’t function as it’s supposed to.

3. Browser Issues

Your browser may have cookies or JavaScript disabled, which are essential for captcha functionality. Over time, your browser accumulates cookies and cache, which can become corrupted and interfere with the CAPTCHA’s loading and verification process.

4. Network Problems

A slow or disrupted internet connection can prevent the captcha from verifying properly. Steam requires a stable connection to retrieve the verification challenges.

5. Browser Extensions Issues

Sometimes, browser extensions, particularly ad blockers, can interfere with the captcha. Temporarily disable these extensions and attempt the captcha again.

6. Steam Server Issues

Rarely, Steam’s servers may have problems that affect captcha verification. This is less common but can affect the CAPTCHA functionality.

How To Fix “your Response To The Captcha Appears To Be Invalid. Please Re-verify That You’re Not A Robot Below” On Steam?

To fix “Your response to the captcha appears to be invalid. Please re-verify that you’re not a robot below” on Steam, fill the captcha correctly, and disable VPN. Additionally, clear the cache and cookies on your browser, and enable JavaScript to solve this issue.

1. Fill The CAPTCHA Correctly

Sometimes the error occurs simply because the CAPTCHA was entered incorrectly. Make sure to input it carefully, paying close attention to any hard-to-distinguish characters.

Also, try refreshing the CAPTCHA prompt. There may have been a temporary glitch, causing the verification to fail.

2. Flush DNS And Reset Winsock

flush steam configuration to fix steam library keeps on reloading

Network configuration issues might also lead to CAPTCHA errors. Flushing the DNS cache and resetting Winsock can help refresh your network settings.

To do this, open Command Prompt as an administrator and run the following commands: ipconfig /flushdns followed by netsh winsock reset. After executing these commands, restart your computer to apply the changes

3. Disable VPN On Your Device

If you are using a VPN, disable or remove it, and try your purchase again. Such software can interfere with Steam’s transaction process.

To disable VPNs to solve Steam payment issues, follow these steps:

Option 1: Disable VPN Directly:

If you have VPN software running, open the application and look for a disconnect button or similar option to turn it off. Make sure it’s completely disabled, not just disconnected from a server.

Option 2: Disconnect from Settings:

On your device, you can navigate to Settings, click on the “Network & Internet” icon, and there should be an option to turn it off.
After disabling your VPN software, restart your computer to ensure that all changes take effect and any lingering network configurations are reset.
Once you have confirmed that you are not connected to a VPN and your internet connection is stable, try the payment process on Steam again.

4. Check Your Internet Connection

A slow or unstable connection can cause CAPTCHA to load incorrectly. Test your internet connection by following these troubleshooting steps:

Switch Networks

Switching your networks can help bypass local congestion, hardware issues, or signal interference problems.

For example, if you’re on Wi-Fi and it’s not working well, you could plug in an Ethernet cable or connect to a different Wi-Fi network to get a better connection. This can help fix slow speeds or dropped connections.

Run Speed Test

Open a web browser on a device that’s connected to your internet network.
Go to the Speedtest website by typing www.speedtest.net in the browser’s address bar.
Once the page loads, click on the “Go” button to start the speed test.
The test will automatically connect to a nearby server and begin assessing your download and upload speeds, as well as your ping.
Wait for the test to complete.
Review your results, which will display your download speed, upload speed, and ping.

Reset Your Router

To reset your router:

Find the reset button.
Press and hold it for 10 seconds.
Wait for the router to reboot.
Reconfigure your network settings.

Contact Your ISP

If restarting your router doesn’t resolve the issue and you’re still experiencing problems with your internet connection, the next step is to contact your Internet Service Provider (ISP) for assistance

5. Clear Browser Cache And Cookies

If a simple refresh doesn’t work, clear your web browser’s cache and cookies. This step often resolves issues caused by outdated or corrupted cache files.

To clear browser cache and cookies, follow these simple steps:

Google Chrome:

Open Chrome.
Click on the three dots in the top-right corner.
Go to “More tools” > “Clear browsing data.”
Choose the time range and check “Cookies and other site data” and “Cached images and files.”
Click “Clear data.”

Microsoft Edge:

Open Edge.
Click on the three dots in the top-right corner.
Select “Settings” > “Privacy, search, and services.”
Under “Clear browsing data,” click “Choose what to clear.”
Select “Cookies and other site data” and “Cached images and files.”
Click “Clear now.”

Safari (macOS):

Open Safari.
Click “Safari” in the menu bar, then “Preferences.”
Go to the “Privacy” tab.
Click “Manage Website Data” and “Remove All.”
To clear the cache, go to the “Advanced” tab, check “Show Develop menu in the menu bar,” then click “Develop” in the menu bar and “Empty Caches.”

6. Try Using A Different Browser

Sometimes the issue might be specific to the browser you’re using. Try accessing Steam with a different web browser to see if the CAPTCHA works.

Also, instead of using a web browser, use the Steam client for your transactions or account activities where CAPTCHA is required.

7. Disable Browser Extensions

Disable any browser extensions, particularly ad blockers or script managers, as they can interfere with CAPTCHA functionality.

For Google Chrome:

Click the menu icon (three dots) at the top right of the browser window.
Click on “Extensions” and then “Manage Extensions”.
Find the extension you want to disable and toggle the switch off to disable it. You can also click “Remove” to uninstall the extension completely.

For Mozilla Firefox:

Click the menu button (three horizontal lines) and select “Add-ons”.
Choose “Extensions” or “Themes” to view your installed add-ons.
Click the “Disable” button next to the add-on you want to disable. You can also click “Remove” to delete it entirely.

For Safari:

Choose Safari -> Preferences from the menu.
Click the “Extensions” tab.
Uncheck the extension you want to disable or click “Uninstall” to remove it.

For Microsoft Edge:

Click the menu icon (three dots) and select “Extensions”.
Find the extension you want to disable and switch the toggle to the “Off” position. To remove it, click “Remove”.

8. Enable JavaScript

Make sure that JavaScript is enabled in your browser, as CAPTCHAs usually rely on JavaScript to function properly.

To enable JavaScript, follow these simple steps: