How To Fix “Your Game Failed To Launch” Error In The EA App

How To Fix Your Game Failed To Launch Error In The EA App

If you’re an avid gamer, you might have encountered the frustrating “Your Game Failed To Launch” error in the EA App.

The whole error message reads “Your game failed to launch. An error on our end caused your launch to fail. Try again a little later.”

In this guide, we’ll explore some potential solutions to help you fix this error and get back to gaming.

What Causes “Your Game Failed To Launch” Error In The EA App?

When you encounter the “Your Game Failed to Launch” error in the EA app, it’s often a sign of underlying issues with the software or system settings that prevent your game from starting.

Here are some frequent causes:

1. Faulty Game Files

Corrupted or incomplete game files can prevent a game from launching. This is a common occurrence that can be fixed by verifying the integrity of the game files.

2. Outdated Software

Whether it’s the EA app itself or your game, failing to install the latest updates might result in launch issues.

3. System Permissions

Sometimes, not having the necessary administrative permissions can stop a game from starting. Thus, due to not having system permissions, the EA app won’t launch.

4. Network Issues

A stable internet connection is required for some games and services to function properly. If you don’t have a stable and secure network connection, then the app won’t launch.

5. Compatibility Issues

Another reason could be the compatibility issues on the system. Running a game on an unsupported system or hardware can lead to failure to launch.

How To Fix “Your Game Failed To Launch” Error In The EA App?

Fix Your Game Failed To Launch Error In The EA App

To fix the “Your Game Failed To Launch” Error In The EA App, clear the app cache, run the EA app as administrator, and verify the game files. Additionally, check the firewall settings to resolve this issue.

1. Verify The Game Files

Firstly, ensure that the game files on your system are complete and uncorrupted. This can be accomplished through the EA App itself by:

  • Navigating to ‘My Game Library’ in the EA App.
  • Right-click the game that won’t launch.
  • Select ‘Repair’, which will prompt the system to check and verify the integrity of the game files.

2. Run EA App As Administrator

Running the EA App as an administrator can help avoid permission-related issues. To do this:

  • Locate the EA App shortcut on your desktop or in the Start Menu.
  • Right-click the icon and select ‘Properties’.
  • Go to the ‘Compatibility’ tab.
  • Check the box beside ‘Run This Program as an Administrator’.
  • Click ‘Apply’, then ‘OK’ to confirm the changes.

3. Clear EA App Cache

Sometimes things don’t work quite right with the EA app. Clearing your cache can help fix common issues. 

To do this:

  • Close the EA App and any related background processes using Task Manager.
  • Navigate to C:\Users\YourUsername\AppData\Local\EA\, replacing ‘YourUsername’ with your actual username.
  • Delete the folders labeled “Cache”, “GPUCache”, and “data” to remove old cache files.

4. Configure Compatibility Settings

Sometimes, adjusting compatibility settings can resolve launch issues. Here’s how:

  • Locate the EADesktop.exe executable file, usually found in C:\Program Files (x86)\Electronic Arts\EA Desktop\EA Desktop.
  • Right-click on the EADesktop.exe and select Properties.
  • Under the Compatibility tab, check Run this program as an administrator.
    Further adjustments can be found on forums, such as setting the program to run in compatibility mode for a previous version of Windows.

5. Perform A Clean Boot

Perform clean boot To Fix Your Game Failed To Launch Error In The EA App

A Clean Boot can help identify if background services are causing conflicts:

  • Type msconfig in the Windows search. This will bring up the System Configuration window.
  • In the Services tab, tick Hide all Microsoft services, then click Disable all.
  • In the Startup tab, open Task Manager and disable all startup items.
  • Close the Task Manager window to go back to the System Configuration window.
  • Click OK to save your changes, then restart your computer.

6. Check Firewall Settings

Problems with your firewall settings can also prevent games from launching. To address this:

  • Verify that the EA App is allowed through your Firewall, by going to the ‘Control Panel’, selecting ‘System and Security’, then ‘Windows Defender Firewall’.
  • Click on ‘Allow an app or feature through Windows Defender Firewall’.
  • Ensure that the EA App and the game executables have appropriate permissions to communicate through the Firewall.

7. Manage Background Applications

Running too many applications in the background can impede your PC’s performance and affect the EA App’s ability to launch games.

  • Use the Task Manager to close unnecessary applications that may be using up system resources.
  • Consider performing an App Recovery if an application is unresponsive by accessing the Task Manager, right-clicking the application, and selecting “End Task” to force it to close.

8. Uninstall And Reinstall The EA App

If the above fixes don’t work, then try to uninstall and reinstall the EA desktop app.

You can uninstall the EA app using the “Uninstall A Program” tool that’s built into your PC. You can find it in the Control Panel:

The Steps To uninstall and reinstall the EA Desktop app are:

  • Open the Control Panel by searching for it in the Start menu.
  • Find the Programs section, and then click on Uninstall a program underneath Programs and Features.
  • Right-click the EA app, then click Uninstall.
  • A pop-up will appear. Click Uninstall.
  • After uninstalling, restart your PC to ensure that all files related to the EA App are properly removed.
  • Visit the official EA website or the specific EA App download page to download the latest version of the EA App.
  • Run the downloaded installer and follow the on-screen instructions to install the EA App on your PC.

9. Contact EA Support

contact EA Support to fix game not launching error
  • Navigate to EA’s Help Site: Start by visiting the EA help site where you can find various resources tailored for troubleshooting.
  • Submit a Ticket: If you can’t find a solution, create a support ticket detailing your problem. Be precise and include any error codes or relevant screenshots.
  • Contact Options: Depending on your region and the specific game issue, you may have options such as live chat, phone support, or email.