Are you experiencing frustration with the Wizz app due to the “Oops, something happened” error message? You’re not alone.
Many users encounter this issue, but the good news is that there are solutions available.
In this blog, we will explore effective methods to troubleshoot and resolve the “Oops, something happened” error on the Wizz app.
How To Fix Wizz Oops Something Happened?
To fix Wizz’s “Oops something happened” you can check your internet connection, restart the Wizz app, and update the Wizz app. Additionally, you can clear the Wizz app cache and data.
1. Check Internet Connection
When the Wizz app displays an “Oops, something happened” error message, it could be due to connectivity issues.
Ensuring a stable internet connection is crucial because the app requires it to function properly.
If your connection is unstable, the app may not be able to communicate with its servers, leading to errors.
- Verify that your Wi-Fi or mobile data is turned on and you have a strong signal.
- Try switching between Wi-Fi and mobile data to see if the issue persists.
- If you’re on Wi-Fi, test the connection with other devices, or try to restart your router.
- Unplug the router from the power source.
- Wait at least 30 seconds.
- Plug the router back into the power source.
- Wait for the router to fully boot up, which may take a few minutes.
2. Restart The Wizz App
Sometimes, simply restarting the app can resolve temporary glitches or errors. This process can clear out any minor issues that are causing the app to malfunction.
For Android:
- Open the recent applications menu and swipe the Wizz app away.
- Relaunch the Wizz app from the app drawer.
For iOS:
- Double-click the Home button or swipe up from the bottom and pause if you’re using Face ID.
- Swipe the Wizz app preview up to close it.
- Reopen the Wizz app from the home screen.
3. Update The Wizz App
Outdated app versions can lead to compatibility issues and bugs, which might cause error messages. Keeping the app updated ensures you have the latest features and bug fixes.
For Android:
- Go to the Google Play Store and tap on your profile icon.
- Tap ‘Manage apps & device‘ and find the Wizz app.
- Tap ‘Update‘ if available.
For iOS:
- Open the App Store and tap on your profile icon.
- Scroll to see pending updates and find the Wizz app.
- Tap ‘Update‘ next to the Wizz app.
4. Clear Wizz App Cache And Data
Corrupted cache or data files can cause the app to behave unexpectedly. Clearing the cache and data can refresh the app’s state and fix the “Oops, something happened” error.
For Android
- Go to Settings > Apps & Notifications > See all apps.
- Scroll and tap on the Wizz app.
- Tap on Storage & Cache.
- Tap ‘Clear Cache‘ and ‘Clear Storage/Data.‘
For iOS
- Go to iPhone settings.
- Go to General.
- Find Wizz App and click on that.
- Tap on the Offload App button.
- Again Reinstall the Wizz app.
5. Uninstall And Reinstall The Wizz App
If none of the above solutions work, uninstalling and then reinstalling the app can provide a fresh start, potentially resolving any persistent issues.
For Android:
- Press and hold the Wizz app icon.
- Tap ‘Uninstall‘ or drag the app to the ‘Uninstall‘ bin.
- Go to the Google Play Store, search for Wizz app, and tap ‘Install.‘
For iOS:
- Press and hold the Wizz app icon until it jiggles.
- Tap ‘Delete App.’
- Open the App Store, find the Wizz app, and tap the cloud icon to reinstall.
6. Contact Wizz Support
If you’ve tried all the above solutions and still encounter the error, reaching out to Wizz support can provide further assistance.
They can offer more specific solutions or fix account-related issues.