Are you encountering the frustrating Ubisoft Game Launcher Error Code 1 while trying to launch your favorite Ubisoft game?
You’re not alone.
Many gamers have faced this issue, but the good news is that there are effective solutions available.
The error message reads as “Ubisoft Game Lancher: There was a problem starting your game, the Ubisoft Game Launcher was not found. Please try re-installing the game. Error code is 1.”
In this blog, we’ll explore various methods to troubleshoot and fix the Ubisoft Game Launcher Error Code 1, allowing you to get back to enjoying your gaming experience without interruptions.
How To Fix Ubisoft Game Launcher Error Code 1?
To fix Ubisoft game launcher error code 1, you can verify game file integrity, update graphic card drivers, and run Ubisoft Connect as administrator. Additionally, you can adjust firewall/antivirus settings, and check system requirements.
1. Verify Game Files Integrity
Sometimes the error occurs because of corrupted or missing game files. Verifying the integrity of game files can detect any issues and automatically fix them by replacing the corrupted files with fresh ones.
- Open Ubisoft Connect and navigate to the “Games” tab.
- Find the game that is causing the error and click on its tile.
- Select the “Properties” option on the left-hand side.
- Under the “Local files” section, click on “Verify files.”
- Wait for the process to complete as Ubisoft Connect checks and repairs the game files.
- Once the verification is done, launch the game to check if the error persists.
2. Update Graphics Card Drivers
Outdated graphics card drivers can lead to various issues, including the Ubisoft Game Launcher Error Code 1.
By updating your drivers, you ensure compatibility with the latest games and software, potentially resolving the error.
- Identify your graphics card model by going to the “Device Manager” in Windows.
- Expand the “Display adapters” section, right-click on your graphics card, and select “Update driver.”
- Choose “Search automatically for updated driver software” and follow the prompts to install any available updates.
- Alternatively, visit the manufacturer’s website (such as NVIDIA or AMD) to download and install the latest drivers for your specific model.
- After updating the drivers, restart your computer and try launching the game again.
3. Run Ubisoft Connect As Administrator
Sometimes, Ubisoft Connect requires administrative privileges to function correctly.
Running the launcher as an administrator can provide it with the necessary permissions to avoid potential errors such as Error Code 1.
- Navigate to the Ubisoft Connect shortcut on your desktop or its installation directory.
- Right-click on the Ubisoft Connect executable or shortcut and select “Properties.”
- Go to the “Compatibility” tab.
- Check the box that says, “Run this program as an administrator.”
- Click “Apply” and then “OK” to save the changes.
- Launch Ubisoft Connect by double-clicking the shortcut and try running the game again.
4. Adjust Firewall/Antivirus Settings
Sometimes, the antivirus software or firewall on your computer might mistakenly block Ubisoft Connect or its services, leading to Error Code 1.
Adjusting these settings can help resolve the issue by ensuring that Ubisoft Connect is not being blocked.
For Firewall:
- Open the Start menu, type “firewall,” and select “Windows Defender Firewall.”
- Click on “Allow an app or feature through Windows Defender Firewall.”
- Select “Change settings” and then “Allow another app.”
- Browse for the Ubisoft Connect executable and add it to the list.
- Ensure Ubisoft Connect is allowed on both private and public networks.
- Click “OK” to save the changes and try running the game.
For Antivirus:
- Open your antivirus program and locate the ‘Settings’ or ‘Exceptions’ section.
- Add Ubisoft Connect and the game’s executable file to the list of exceptions.
- Save the changes and restart your computer.
- Launch Ubisoft Connect and check if the error persists.
5. Check System Requirements
Before attempting other fixes, verify that your PC meets the game’s minimum system requirements.
Inadequate hardware can lead to errors like Ubisoft Game Launcher Error Code 1, as the game may not run properly without the necessary system resources.
- Find the game’s requirements on the Ubisoft website or game store page.
- Match these with your system’s specs (CPU, RAM, GPU, storage).
- Upgrade your hardware if your system doesn’t meet the minimum specs.
6. Uninstall And Reinstall Ubisoft Game Launcher
A fresh installation of the Ubisoft Game Launcher can resolve Error Code 1 by replacing any corrupt or missing files.
- Uninstall the Ubisoft Game Launcher via “Add or Remove Programs” in Windows.
- Download the latest version of Ubisoft Connect from the official website.
- Install the launcher and restart your computer.
- Launch the game to check if the error has been resolved.
7. Contact Ubisoft Support
If all else fails, contacting Ubisoft Support can provide personalized assistance.
They can help diagnose and solve issues specific to your situation that standard troubleshooting might not address.